Search Results for "platform-tools"

...Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. Configure multiple email service providers with one platform to provide all-around support.

Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. ...

Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It combines ticket management, customer and agent portals, queues, service and SLA management, automation, reporting, a knowledge base and an integrated CMDB in one self-hosted system. Qisutu supports eleven languages and can be extended through add-ons. The software is designed for organizations that want to operate their ticketing system on their own infrastructure and retain control over their data. ...

Boost Customer Engagement & Sales with the Best CRM Software for Your Business Looking to streamline your customer interactions, boost sales, and grow lasting relationships with your clients? Our powerful, easy-to-use CRM software is designed to help businesses of all sizes manage their customer relationships more efficiently and effectively. Whether you're a small business owner, sales manager, or part of a growing enterprise, our customer relationship management tool gives you...

Laudspeaker is an open-source customer engagement platform designed to help businesses manage and automate their marketing campaigns across multiple channels.

Helpy is a modern, self-hosted, on-premise customer support helpdesk platform designed from the ground up to give your customers a heroic customer service experience. Written in Ruby on Rails, Helpy seamlessly integrates support ticketing, Knowledgebase and a public community into one powerful solution. Helpy powers your helpcenter by providing a host of exceptional features, including multichannel ticketing, a full text searchable and SEO optimized Knowledgebase, community support forums and more. ...

This project provides working examples of Icestack Plugin Modules. Icestack Plugin Modules are used to integrate Icestack to a variety of business tools such as CRM or issue tracking systems. Our first open source Plugin Module is for RT (Request Tracker) with many more expected to follow.

The Lynxflow Workflow Engine provides a platform for business process automation. It uses a language called YAWL to define complex business processes and coordinate human resources, diverse tasks, and different cases.