Search Results for "call"
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Showing 15 open source projects for "call"
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ictcrm
Open source CRM with built-in contact centre integration
An open source CRM built on SuiteCRM and wired into our contact centre stack, so the customer record and the phone call are not sitting in two separate systems. The CRM side is what you would expect: accounts, contacts, leads, opportunities, cases and campaigns, with the reporting and workflow SuiteCRM already gives you. What we added is the telephony integration. Calls can be placed from a record, an inbound call can bring the matching record up, and campaign activity flows back into the CRM instead of living in a separate dialer report. ... -
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Asterisk GUI client, VICIdial
VICIdial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers. -
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Group Office groupware and CRM
Take your office and CRM into the cloud!
...It makes your daily office tasks easier. Share projects, calendars, files and e-mail online. It is a complete solution for all your online office needs. From a customer phone call to a project and finally an invoice. The support system helps to keep your customers happy. Group Office is fast, secure and has privacy by design. You can stay in full control of your data by self hosting your cloud and e-mail. Our document editing solution keeps all data on the secured server instead of synchronising it to all user devices. ... -
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CalLite CRM
Software per Call Center
...Tu potrai, da ogni dispositivo fisso o mobile, amministrare e controllare l’attività del tuo Call Center. -
MongoDB Atlas runs apps anywhereMongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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Monica
Personal CRM. Remember everything about your friends, family, etc.
...Monica provides an easy-to-use interface to store everything you know about your loved ones. Monica is for people who have jobs, a family, and are busy trying to find a good work/life balance. So busy, that they don’t have time anymore to remember to call a friend, say happy birthday to a nephew, or remember to invite someone special for dinner next week. The older we get, the more life gets in the way. It’s sad, but it’s the reality. -
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DMCC Logger for Avaya
The DMCCLogger uses DMCC API to record calls for Avaya CM
The Avaya DMCC Logger (DMCCLogger) is a server program that uses Avaya DMCC API to implement call recording for Avaya Aura Communication Manager. DMCCLogger supports Multiple Registration (MR) and Single Step Conference (SSC) recording methods. DMCCLogger receives RTP streams from Avaya Aura CM directly and converts the RTP data to WAV or MP3 file using conversion tool such as ffmpeg. Call details information is stored in MySQL database, a web based software called DMCCLoggerWeb is developed for searching of call records based on information such as calling number, called number, agent ID, etc. ... -
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oreka
Enterprise telephony recording and retrieval system
...The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes. -
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vTiger Freeswitch PBX Integration NYFON
vTiger Freeswitch PBX Integration
vTiger Freeswitch Integration by NYFON. Allows to perform outbound (Click to Call) and incoming (wip) calls from vTiger 6.1+ interface. Modified PBXManager allows to choose between Asterisk and Freeswitch for PBX integration. Same (and extended in the future) functionality as Asterisk interface. -
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Openia CRM virtual appliance - Openbravo
Community CRM module for Openbravo with mobile support
OpeniaCRM is a module for Openbravo ERP released under community license. The module aims to cover the basic CRM functionalities like activities (call, meeting, task), lead, opportunities, cases and documents handling. It includes also a interactive calendar and a "Fast Lookup" HTML5 interface browsable from smartphones and tablets. Version 1.0.72 is available! Includes: - New Widgets on: Activities, Cases, Opportunities and Recently Updated Leads - New Views: now you will be able to have a look at all your leads depending on their Location ("Leads Per Location" window) and Their Interests ("Functionality of Interest To Leads" window) - New exportable report: "Opportunities by Lead" - Minor bug fixes If you are already using OpeniaCRM update it to the latest version and if not try it out! -
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asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
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A framework to enable local authorities to promote and publicise the geographical and political structures of their area and to enable the move to a Self Service approach to providing public services.
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PHP based Web-App amied at managing call-centers Outbound campaigns. Customizable call results and phone interview using external XML file.
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PhoneBox is a phone call registry used to keep track of company's calls, sending notices of new call to it's users, etc.
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vTiger - FreeSWITCH Integration
Extend vTiger CRM to add FreeSWITCH support
Current vTiger CRM integration is to control the Asterisk (soft) PBX to establish and log calls. This call is established by the vTiger user of the vTiger web based GUI. FreeSWITCH can be configured as a similar soft PBX and so the goal is to get vTiger to cause Freeswitch to establish SIP connections from the vTiger user's phone to the customer phone. -
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RealEstateCRM
Transforming Real Estate Management with the Real Estate CRM Solution
... - Task Management: Keep tasks organized and ensure timely execution with an intuitive task management module. - Meeting Coordination: Plan, schedule, and manage client meetings efficiently, enhancing collaboration and communication. - Call Management: Log and track calls for a more comprehensive understanding of client interactions. - Advanced Reporting - Document Management
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