Search Results for "agent"

DenchClaw is a local-first AI-powered CRM and productivity platform built on top of the OpenClaw framework, designed to transform a user’s entire computer into a programmable, agent-driven workspace. Unlike traditional cloud-based CRMs or AI tools, it runs entirely on the user’s machine and exposes a web interface locally, allowing full control over data, workflows, and automation without relying on external servers. The system combines database management, browser automation, and AI reasoning into a unified interface where users can interact with their data and tools using natural language commands. ...

This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers.

...ICTContact is advanced contact center software featuring omnichannel communications, unified communications, IVR studio, CRM operations, Collaboration, CRM business automation and integration, and multi-tenant and white label support suitable for contact centers, call centers, entrepreneurs, and Service Providers. ICTContact offers smart webrtc agent-based manual dialing, preview dialing as well as progressive dialing capabilities.

...Call details information is stored in MySQL database, a web based software called DMCCLoggerWeb is developed for searching of call records based on information such as calling number, called number, agent ID, etc. DMCCLogger is an ideal tool for contact centers and back-offices when call recording is necessary in the daily operation because it is reliable and the cost is very competitive.

Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.