Search Results for "linux windows agent"
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Showing 23 open source projects for "linux windows agent"
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CTI Server for Avaya
The ctiSVR is a CTI server for IVR system and front-end applications
The ctiSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ctiSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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CTI Server for Avaya
The ivrSVR is a CTI server for IVR system and front-end applications
The ivrSVR is a CTI server for IVR system and front-end applications. The tool uses TSAPI library to monitor IVR and agent extensions, it hides the technical details of TSAPI and provide a simple REST, WebSocket and OCX interface for IVR system and front-end applications to perform CTI call control functions. The ivrSVR program supports passing of customized user data between different kind of CTI software when a customized DLL is developed. -
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Open Source ERP
ERP Server
The Open Source ERP is a web based. The ERP server software runs on Linux. The ERP need no plugins in the browser on the client computer. The ERP can be accessed from any where with out effort. Be it at home with your home computer (Windows, Linux, MAC OS X), or traveling with your smart phone (iPhone, iPad, Android), or in the office, the data is always at hand. Webdav interface and Active Sync for synchronizing contacts and time management. -
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DMCC Logger for Avaya
The DMCCLogger uses DMCC API to record calls for Avaya CM
The Avaya DMCC Logger (DMCCLogger) is a server program that uses Avaya DMCC API to implement call recording for Avaya Aura Communication Manager. DMCCLogger supports Multiple Registration (MR) and Single Step Conference (SSC) recording methods. DMCCLogger receives RTP streams from Avaya Aura CM directly and converts the RTP data to WAV or MP3 file using conversion tool such as ffmpeg. Call details information is stored in MySQL database, a web based software called DMCCLoggerWeb is developed... -
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Avaya Monitoring Tool
Monitor trunk and hunt group and sends notification emails
This program monitor Avaya resouces such as trunk and hunt group, it sends notification emails when default conditions such as no available trunk or no login agent is found. It can be integrated with Nagios and graph can be plotted in Nagios web page. -
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Avaya Agent Status Notification Light
Agent Status Notification Light for Avaya
AgentLight is software for agent status notification for Avaya contact center. The software integrated with a USB lighting device and showing the agent status by turning on or flashing the device with different color. For example, the software can be configured to show agent idle with green color and on call with red color. -
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oreka
Enterprise telephony recording and retrieval system
Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call... -
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
The Avaya Asterisk Logger is a server module that triggers call recording on Asterisk for the Avaya system. The software uses Avaya TSAPI library, it makes Single Step Conference (SSC) call to an agent extension in Avaya side and bridge the voice path with Asterisk. After voice path bridged between Avaya and Asterisk, Asterisk is responsible for the call recording. Call details information is stored in MySQL database, web based software can be developed to search call records based on... -
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RepairCenter
Application for managing the repair company.
An quick&dirty application that I am writing for my repair shop. Lack documentation, proper error messages and any kind of support. I have no idea when i'll update it again. Consider it abandoned and feel free to pick up. -
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Call Center Auto Greeting Server
Performs auto greeting function for call center agents
Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center. -
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DocumentBurster
Report Delivery. Report Distribution. Report Bursting. Email & FTP
DocumentBurster is a powerful report delivery software which can break up reports such as invoices, statements, purchase orders, commissions reports or dunning letters in order to distribute relevant parts to each of your clients, subscribers, partners or vendors. DocumentBurster can process PDF and Microsoft Excel reports and will naturally complement and extend your current business intelligence solution. Report bursting software which works with any reporting software including... -
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Avaya Route Manager
This tool uses Avaya TSAPI library and acts as a call routing server
This tool use Avaya TSAPI library, it registers itself as call routing server for VDNs. When there is call comes in, Avaya send the call to this routing server and asks for routing decision. Currently, the routing server supports the features below: Blocks calls when WHITELIST table is not empty and calling numbers are not defined in the table Blocks calls or or route the calls to a default destination when calling numbers are defined in the BLACKLIST table Routes calls based on User... -
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www.dims.com ERP for SMEs developed with dgp21 environment that provides a high speed connection, just using the 5% of the data traffic of a web based application. It covers the general needs of a SME: finance, accounting, manufacturing, stocks...
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This project is currently under development for three pizza delivery services in my home city. It supports point-of-sale-like recording of in-house and order-by-phone orders located in gastronomy/catering sector (order desk).
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Electronic Business Assistant - CRM/ERP система, с открытыми исходными кодами для предприятий малого и среднего БИЗНЕСА.
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Open Live Support aims at providing a free platform independent chat support system. The system currently works as a live chat support system. The team is currently working on integrating remote control capabilities to the system.
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Software for Driving School management. Basic fonctionnalities : store and manage clients, details of driving education, results and statistics of exams. Not maintained anymore.
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Inventory, manufacturing, sales (POS) automation suite that consists of software written in Java 6 and custom developed hardware.
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AdminERP es un sistema de Planificacion de Recursos Empresariales (ERP), adaptado al mercado Venezolano, que permite llevar el control de los recursos financieros, humanos, produccion y gerenciales que necesita la empresa moderna.
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mKaySales
Invoicing and CRM software for independent sales agents
::: ENGLISH ::: mKaySales is a personal invoicing and CRM software designed for Mary Kay Independent Beauty Consultants or similar sales agents. My wife is a Mary Kay Independent Beauty Consultants and I started developing this software to manage his customers, appointments, sales, purchases and control the benefits. ::: ESPAÑOL ::: mKaySales es una aplicación para el control de las ventas así como un CRM diseñada para las Consultoras Independientes de Belleza de Mary Kay o agentes...
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