Showing 12 open source projects for "sla"

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  • Build Agents and Models on One Platform Icon
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    iTop - IT Service Management & CMDB

    iTop - IT Service Management & CMDB

    An easy, extensible web based IT service management platform

    Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB),...
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    Downloads: 747 This Week
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  • 2
    Pandora Open

    Pandora Open

    Open Source Monitoring System for performance and availability.

    Pandora OPEN is a high-performance, 100% open-source monitoring ecosystem, born as the independent evolution of the Pandora FMS community branch after version 777. Licensed under GPLv2, it provides a modular and sovereign platform for supervising networks, servers, and applications without commercial dependencies. It features multi-platform agents, remote monitoring (SNMP, WMI, HTTP), GIS maps, and advanced visual dashboards. Entirely maintained by the community on GitHub, it ensures total...
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    Downloads: 1,484 This Week
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  • 3
    FreeScout Helpdesk

    FreeScout Helpdesk

    Best open source helpdesk & shared mailbox

    FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more.
    Downloads: 8 This Week
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  • 4
    Defalto

    Defalto

    Fast, modular open source CRM for growing businesses

    Defalto CRM, developed by IT-Solutions4You, is a modern and modular open source CRM system built on over 15 years of real business and CRM development experience. Designed for companies of all sizes, it helps teams manage sales, projects, and customer relationships efficiently through a clean, intuitive interface. The platform combines professional know-how with modern design and functionality. Its free core modules cover essential CRM features, while optional add-ons expand capabilities...
    Downloads: 12 This Week
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    MongoDB Atlas runs apps anywhere

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    MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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  • 5
    i-doit - Open Source CMDB & ITSM Tool

    i-doit - Open Source CMDB & ITSM Tool

    ITIL conform CMDB solution for documenting your entire IT landscape

    ...i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users. Its interfaces to other ITSM applications (like Nagios, Request Tracker etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation.
    Downloads: 26 This Week
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  • 6
    Faveo Helpdesk

    Faveo Helpdesk

    Open source help desk ticketing system

    ...It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements.
    Downloads: 6 This Week
    Last Update:
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  • 7
    Helpdezk

    Helpdezk

    HelpDEZk is a powerfull software that manages requests/incidents.

    HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval...
    Downloads: 3 This Week
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  • 8
    Ohlon

    Ohlon

    Ephesoft Performance and Analysis Tool

    Ohlon will help you in different ways for all steps of your process. During the development step, you'll be able to analyze how works your batch class, and which plugins seem to need optimization. During the ongoing maintenance, you'll be able to understand what happens in your servers, using the real time monitoring. Finally, Ohlon can be used to extract performance metrics: how many documents or pages have been processed, reviewed, validated; how long does it take to process a document...
    Downloads: 0 This Week
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  • 9
    SLA@SOI
    A business-ready service-oriented infrastructure empowering the service economy in a flexible and dependable way. Visit our main web site to download papers and more information on the project to understand the technology.
    Downloads: 0 This Week
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  • 10
    A set of tools about the management of BPEL services to be used particularly in conjunction with the SLA@SOI framework but also as independent modules.
    Downloads: 0 This Week
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  • 11
    Osmius
    Osmius: The Open Source Monitoring Tool is C++ and Java. Monitor "everything" connected to a network with incredible performance. Create and integrate Business Services, SLAs and ITIL processes such as availability management and capacity planning.
    Downloads: 0 This Week
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  • 12
    Web-based Business Workflow management tool, supporting email & SMS notifications of tasks organized into arbitrarily complex Business Processes. Includes escalations, group-based access control, reporting, SLA measurements and trouble tickets.
    Downloads: 2 This Week
    Last Update:
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