Search Results for "asterisk crm"
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Showing 20 open source projects for "asterisk crm"
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Asterisk GUI client, VICIdial
VICIdial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers. -
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ABillS (~AsmodeuS~ ISP Billing System)
OSS/BSS for ISP (internet pon voip iptv hotspot)
...IPoE,PPPoE, PPTP, L2TP, IPSec,OpenVPN (Cisco, Junipex MX,HUAWEI,ZTE, accel-ppp, mikrotik) Support RADIUS (Freeradius) PON (BDCOM,ZTE,C-Data,Huawai,V-Solutions,Stels) CRM for ISP, Callcenter, NetFlow, Monitoring, VoIP (GNU gatekeeper, Asterisk), IPTV, Hotspot (Mikrotik, DD-wrt), SNMP Monitoring (D-Link, Cisco), Help Desk, Mail management (Postfix, Spamassassin, Courier IMAP/POP). Multilanguage -
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ictcrm
Customer Relation Management Software with CTI integration support
The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. -
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SipLine
Free, native Windows SIP softphone with HD audio, SRTP encryption
...Features Ultra-Fast: Startup in <0.5s, minimal CPU usage HD Audio: Opus and G.711 codecs with adaptive jitter buffer Security: TLS transport, SDES-SRTP encryption, Windows DPAPI credential protection Multi-Account: Up to 5 simultaneous SIP accounts Plugin SDK: C# SDK for custom integrations (CRM, call recording, automation) Plugin Marketplace: Community and premium extensions Headset Support: Jabra, Poly, Sennheiser, Logitech with HID controls Call Quality: Real-time MOS Score, Jitter, Packet Loss and RTT monitoring Enterprise: Silent MSI installer, GPO support, JSON centralized config Compatibility: 3CX, Asterisk, FreePBX, OVH, Twilio, RingCentral, and more Language packages : https://sipline.feelautom.fr/languages -
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AutoBridge
Home Agent Solution for Avaya by AutoBridge
The AutoBridge enables Home Agent solution for Avaya contact center. The tool monitors a pool of Avaya extensions in the contact center, it bridges Avaya and Asterisk extensions together whenever any of the Avaya extension has incoming or outgoing call. This enables home agent who is stayed at home can operate his/her CRM application via a VPN connection and speaks to his/her customer using an Internet SIP phone. -
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oreka
Enterprise telephony recording and retrieval system
Enterprise telephony recording and retrieval system with web based user interface. The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call... -
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Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
The Avaya Asterisk Logger is a server module that triggers call recording on Asterisk for the Avaya system. The software uses Avaya TSAPI library, it makes Single Step Conference (SSC) call to an agent extension in Avaya side and bridge the voice path with Asterisk. After voice path bridged between Avaya and Asterisk, Asterisk is responsible for the call recording. Call details information is stored in MySQL database, web based software can be developed to search call records based on... -
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Call Center Auto Greeting Server
Performs auto greeting function for call center agents
Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center. -
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vTiger Freeswitch PBX Integration NYFON
vTiger Freeswitch PBX Integration
vTiger Freeswitch Integration by NYFON. Allows to perform outbound (Click to Call) and incoming (wip) calls from vTiger 6.1+ interface. Modified PBXManager allows to choose between Asterisk and Freeswitch for PBX integration. Same (and extended in the future) functionality as Asterisk interface. -
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asterCRM is a call center software for asterisk based VoIP system, also it has some CRM functions. It provide useful features such as pop-up, predictive dialer, click to call, extension status .... astercrm could work with all asterisk based system.
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PointCRM
CRM system based on vtiger, adapted to Polish companies.
...It has been adapted to Polish companies (built-in default package Polish language, addresses and specific numbers identifying them such as NIP (VAT Identyfication Number), REGON, KRS). The system includes only modules associated closely with the sales CRM (Customers, Contacts, Leads, Potential Sales), marketing (Marketing Campaigns) and analytical (Reports, Dashboard). In addition, there is a module for integration with Internet Fax (email2fax, api2fax) and PBX (Asterisk). PointCRM is modular and you can also create your own extensions. It has the ability to extend validations of custom fields and create custom field types. ... -
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vtdialer
predictive dialing for vTiger using asterisk
This is a vTiger module adding predictive dialing features using the popular asterisk PBX. The module calls the leads included in active campaigns tuning the number of concurrent calls according with the number of available agents, the answer ratio and other parameters (dial time, conversation time etc.) It is included also an optional module providing statistics on the contact center behaviour -
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Elajoom provides a front end to Elastix to end users for those who want to own and manage their own Telecom site. This Joomla extension comes complete with virtuemart shopping cart, A2billing, Vitger CRM and asterisk all bridged into one!.
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Asterisk based callcenter system. Administration interface to manage queues, agents, accounts, skills - track calls, create statistics. Realtime queue monitor. Agent web interface with build in IAX softphone.
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Pops up a URL when a Call on an Asterisk Server is Answered, passing the Extension, Caller ID name and number. Connects to the Asterisk Server using the Manager Interface. Can be used to connect to a web based CRM.
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Spark plugin for integratión with CentricCRM. This plugin for Spark XMPP client complements the integration between Asterisk PBX, Centric CRM and XMPP Server. Automatically open session on Centric CRM and redirect to contact the page
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Next generation web-based, multi-tenant, distributed, mulit-lingual, inbound, outbound Video enabled VoIP & VVoIP call/ contact center solution for Asterisk with Built-in phone, IVR, CRM, Predictive dialer, ACD, Chat, Mail, Fax, Video and other features.
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It´s a complete All-in-one suite of Asterisk PBX, Asterisk Managment Portal (AMP), Flash Operator Panel, Asterisk Recording Interface, Sugar CRM and Integrated WebMeetMe GUI.
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vTiger - FreeSWITCH Integration
Extend vTiger CRM to add FreeSWITCH support
Current vTiger CRM integration is to control the Asterisk (soft) PBX to establish and log calls. This call is established by the vTiger user of the vTiger web based GUI. FreeSWITCH can be configured as a similar soft PBX and so the goal is to get vTiger to cause Freeswitch to establish SIP connections from the vTiger user's phone to the customer phone.
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