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Quick overview of MŮJ ČEZ
MŮJ ČEZ is a free Android application that helps customers manage their electricity and gas accounts with ČEZ. It’s designed to let users handle day-to-day energy tasks from a smartphone at any time, avoiding paperwork and reducing surprises on monthly bills.
Primary features
- Biometric sign-in options (fingerprint and face unlock) for faster, protected access.
- Book in-person visits at customer service centers directly from the app.
- Receive alerts about planned outages and information on low-tariff periods (HDO).
- See all past invoices and payment history consolidated in one place.
- Monitor live energy consumption and trends to better understand usage.
- Submit self-readings and use them to adjust estimated payments or billing plans.
- Track the status of submitted requests and related actions until completion.
- Edit personal contact details and retrieve important contract or account documents.
App access and installation
The app is officially available for Android devices through standard distribution channels. For users who prefer alternate package formats, some third-party installers (for example, XAPK installers) are commonly used to sideload apps, although that approach is not required for typical installations.
Scheduling and customer support
If you need face-to-face assistance, the app includes a scheduling tool to reserve appointments at local customer centers. It also logs open requests and their progress so you can follow up without calling support.
Security and privacy
MŮJ ČEZ supports biometric authentication to speed up login and add an extra layer of protection for your account. Standard account-management controls let you update contact details and limit access to sensitive documents.
Technical
- Android
- Free