TotalEnergies Clientes for Android

Control Your energy account from anywhere

TotalEnergies Clientes is a free Android application that lets customers handle their energy account directly from a mobile device. It’s designed to simplify everyday tasks like submitting meter readings, paying invoices, and updating account details without visiting an office.

Sign in or create an account

If you already have credentials for the TotalEnergies customer portal, you can log in to the app using the same username and password. New users can create an account from inside the app and start managing services immediately.

Core functions at a glance

• Submit your current meter reading quickly from the app.
• Pay outstanding bills using a credit or debit card.
• Opt in to electronic billing to receive invoices by email.
• Review current and past consumption and invoice details.
• Compare previous bills to track usage changes over time.
• Manage your Facilita subscription and related options.
• Exchange accumulated loyalty points for rewards.
• Update your contact details without calling customer service.
• Locate nearby TotalEnergies offices and service centers.
• Start a chat with TotalEnergies support for real-time help.

Billing, payments and usage tracking

The app provides a clear view of your invoices and consumption history, making it easy to spot trends or unexpected increases. You can pay bills directly from the interface, switch to e-billing to reduce paper mail, and compare recent statements to monitor changes in usage or charges.

Account management and support

Beyond billing, the app allows you to keep your contact information current, manage the Facilita service, and redeem loyalty points for gifts. If you need assistance, the in-app chat connects you to support, and an integrated map helps you find the nearest office when an in-person visit is necessary.

Summary

TotalEnergies Clientes brings essential account tools into your pocket: meter reads, payments, billing history, service management, and customer support all accessible from your Android device for convenient, on-the-go energy account control.