MG app for iPhone

Quick summary

The MG app (also known as MG Cidadão) is the official mobile application of the Government of Minas Gerais. Its purpose is to centralize access to the main services offered by state agencies and public entities, making transactions and information searches easier for residents.

Who maintains the app

The platform was created by Companhia de Tecnologia de Informação de Minas Gerais (Prodemge) and is overseen by the Secretaria de Estado de Planejamento e Gestão (Seplag-MG). Together they coordinate development, updates and integration with state systems.

Services you can access

• Send questions or complaints to the state's Ombudsman office directly through the app.
• Report incidents on highways and other transportation-related problems to the relevant authorities.
• Consult timetables for intercity and metropolitan bus lines.
• Book appointments for public services such as schools, health clinics and police stations.
• Check medication availability at Farmácia de Minas and track the status of medicine requests.
• Request a record of traffic fines and verify the legal status of a vehicle.
• Apply for a duplicate National Driver's License (CNH) and review your driver point totals.
• Request civil documents like birth, marriage and death certificates.

How it helps with public services

The app aggregates contact details and locations for schools, police stations, health units and other public facilities, helping users find the nearest service points and learn what steps are required for specific procedures.

Features for transportation and safety

In addition to schedules for buses, the application lets users notify authorities about road incidents and follow up on transportation-related reports, improving responsiveness and public safety.

Pharmacy and request tracking

Users can check inventory at state-operated pharmacies (Farmácia de Minas) and monitor the progress of requests for medicines and related services.

Convenience and accessibility

By consolidating documents, vehicle and license checks, appointment scheduling and direct channels to oversight bodies, the MG app aims to reduce visits to government offices and simplify common citizen interactions with state services.