What Emergency+ is
Emergency+ is a free mobile application designed to help people contact the appropriate emergency services while in Australia. Built by the National Triple Zero Awareness Work Group in partnership with the Australian government, the app uses your phone’s GPS to pass precise location data to emergency call-takers, speeding up response when every second matters. It also lists other non-emergency hotlines so you can reach the right service for less urgent issues.
How it locates and connects you
The app makes use of your device’s location services so you don’t need to describe your whereabouts when placing a call—provided your GPS is enabled. Calls made through Emergency+ are free of charge, and the app routes you to the correct responder (police, fire, ambulance, etc.) via Australia’s Triple Zero system.
App layout and navigation
Emergency+ keeps the interface simple and easy to use. The main sections are presented as:
- Info — background on hotline purposes and when to use them
- Map — a live view of your current GPS position
- Home — quick-access buttons for priority lines
You can see the most recent location timestamp on both the Home and Map screens, which helps confirm the coordinates being sent during a call.
Primary contact lines included
The app highlights the main numbers you may need; they are shown here in a recommended order for clarity:
- Police Assistance Line — for reporting crimes that are not urgent or time-sensitive
- SES (State Emergency Service) — for incidents such as storms, floods, or other natural-disaster responses
- Triple Zero (000) — reserved strictly for life-threatening situations, serious injuries, major accidents, or incidents that pose immediate danger
Why you should install it
Whether you live in Australia or are visiting, Emergency+ reduces the chance of fumbling for the correct number during stressful situations. With one-touch calling and automatic location sharing, it can shave crucial time off emergency communications and reduce errors when reporting an incident.
Suggestions and possible improvements
The app performs its core function well, but it could be enhanced by:
- Refreshing the visual design for a more modern, user-friendly appearance
- Adding a real-time alert or newsfeed for major incidents and public-safety updates
Overall, Emergency+ is a highly useful tool to have on your phone in Australia for both emergency and non-emergency situations.
Technical
- iPhone
- Free