MyGHMC_CITIZEN for iPhone

Quick summary

MyGHMC Citizen App is a complimentary iPhone application created by the Centre for Good Governance to deliver a range of municipal services to Hyderabad residents. The app bundles payments, document access, application tracking, and issue reporting into a single interface that connects to the GHMC backend for secure record management.

Main capabilities

• Check the progress of Layout Regularisation Scheme (LRS) applications.
• Make payments for property tax and trade licenses.
• Obtain and share electronically signed birth and death certificates.
• File reports about civic problems directly from the app.

Electronic vital records

The app lets users retrieve digitally signed birth and death certificates stored on the GHMC server. These authenticated documents can be shared securely, offering an easy way to access official records without visiting municipal offices.

Report problems around the city

Citizens can submit grievances about local infrastructure and public-health hazards with photos and location details. Common issues you can report include:

• Malfunctioning or missing streetlights
• Illegal or open dumping spots
• Road surface failures such as potholes
• Exposed or unsafe manhole covers

Why it helps residents

By consolidating payments, application tracking, certified document access, and a simple grievance workflow, the MyGHMC Citizen App reduces visits to civic offices and speeds up communication between residents and municipal services — helping improve responsiveness and urban upkeep.