First Electric for iPhone

First Electric — Manage your account from your iPhone

The First Electric Cooperative mobile app gives iPhone users a compact, mobile-friendly way to handle account tasks. Through the app you can pay bills, inspect past statements, flag service problems, and receive timely alerts about your account or local outages. The interface is designed for quick access so routine tasks can be completed on the go.

Suggested companion: UnZipper (free)

If you frequently download attachments or compressed files to your device, consider UnZipper — a free utility for opening ZIP archives and other compressed file types. It pairs well with the Cooperative app when you need to view downloaded bill PDFs or shared documents.

Main capabilities

• Maps and locations
  Find nearby payment dropboxes, service centers, and other First Electric facilities using an integrated map. Location pins make it simple to navigate to the closest option when you need to pay in person or visit for assistance.

• Quick contact options
  Reach First Electric by phone or email directly from the app. Preformatted message templates let you report issues quickly and can include photos and automatic GPS coordinates when relevant, speeding up response and resolution.

• Energy usage visualizations
  View charts that show your consumption patterns over days, weeks, or months. The touch-friendly charts let you swipe and zoom to pinpoint spikes in usage and identify opportunities to reduce energy costs.

• Billing and payments
  Review your current balance, due date, and payment history (including downloadable PDF copies of paper bills). Set up or change recurring payments and switch payment methods without visiting a website.

Benefits of using the app

Installing the app saves time and centralizes account management. It keeps your billing records at your fingertips, helps track and lower energy use through usable analytics, and streamlines communication with the Cooperative when service or account issues arise.