App Summary for Enea Users
Moja Enea is a simple and intuitive utility app created for customers of Enea, available on iPhone. It gives users secure access to their account and billing tools and helps them manage energy usage from their mobile device.
Secure Sign-in Options
The app supports several convenient authentication methods — choose a password, a numeric PIN, or biometric login (Face ID/Touch ID) to quickly and safely enter your account.
Core Capabilities
- Track and analyze your energy consumption over time.
- Enable electronic invoices and receive bills digitally.
- Complete bill payments directly from the app.
- Download or open past and current e-invoices for your records.
- Inspect your payment history to confirm past transactions.
- View the specifics of your service contracts and agreements.
- Personalize the app’s home view to surface the information you use most.
- Book a time slot at a customer service center when you need in-person assistance.
- Reach out to Enea through an in-app chat or submit inquiries via contact forms.
Account and Billing Management
Moja Enea centralizes billing tasks so you can switch to paperless statements, monitor outstanding amounts, and archive invoices for future reference. The payment workflow is streamlined to make settling charges fast and straightforward.
Support and Appointments
If you need help, the app offers both instant messaging with Enea staff and traditional contact forms. For issues that require face-to-face attention, you can reserve appointments at local customer service offices directly in the app.
Customization and Convenience
Tailor the dashboard to prioritize the features you use most — whether that’s frequent payments, consumption charts, or contract details — making the app adaptable to how you manage your energy services.
Technical
- iPhone
- Free