Service Snapshot
myCONCORDIA is CONCORDIA Health and Insurance’s digital customer portal. It lets members manage policy documents, send invoices electronically, display a mobile insurance card, and keep track of coverage, claims, and payments. The app also provides quick access to live customer service and health guidance tools from anywhere.
Core Functions
- Virtual insurance card visible on your smartphone for easy presentation
- Submit medical bills and invoices digitally without printing or mailing
- View coverage details, premium statements, and claim histories at any time
- Biometric sign-in using fingerprint or face recognition for fast access
- Direct link to the Health Compass for questions about health, illness, and treatments
- Immediate access to the concordiaMed 24-hour health advisory service
- One-tap options to contact customer support when you need help
Suggested Alternative App
- Glass — AI Skincare Acne Scan (free) — listed here as a recommended alternative for users looking for additional healthcare-related mobile tools.
Privacy and Data Protection
CONCORDIA takes privacy seriously. myCONCORDIA is built to meet high security and data-protection standards, with safeguards in place to protect your personal and medical information.
Compatibility and Requirements
- iOS 11 or newer
- Insured under a CONCORDIA policy
- An active myCONCORDIA account
How to Create a myCONCORDIA Account
- Visit the CONCORDIA website or download the myCONCORDIA app from the App Store.
- Choose "Register" and follow the on-screen steps to verify your identity.
- Link your insurance policy by entering the required policy or member details.
- Enable biometric login (optional) for quicker future access.
Support and Contact Information
- Email: [support email address] (recommended for non-urgent requests)
- Phone: [support phone number] — availability Monday to Friday, 8:00–18:00
For the most up-to-date contact details and additional help options, consult the official CONCORDIA website or the help section inside the myCONCORDIA app.
Technical
Title
myCONCORDIA
Requirements
- iPhone
Language
German
Available languages
- German
- Italian
- French
License
- Free
Latest update
2026-01-22
Author
CONCORDIA Versicherungen AG
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