DEC Connect for iPhone

App summary

DEC Connect is a simple, easy-to-use mobile application from Delaware Electric Cooperative that helps members manage their electric accounts from an iPhone. The app gives customers quick access to account balances and billing, tools for payments, options to report outages or service problems, and a way to receive important notices directly on their device.

Main capabilities

• Usage monitoring — View interactive charts that reveal energy consumption patterns and spot periods of high usage.
• Location services — Find nearby DEC offices and payment dropboxes on an in-app, tappable map.
• Billing & payments — See your current balance and due date, download bill PDFs, and set up or edit recurring payment methods.
• Customer contact — Send emails or call DEC from the app, attach photos, and include GPS coordinates when reporting an issue.

Billing and payment tools

Manage invoices and payment preferences without needing to log in to a website. You can:

• Review past statements and open PDF copies of paper bills.
• Update saved payment methods and set up automatic payments to avoid missed due dates.

Energy use insights

DEC Connect includes visual tools to help you understand consumption trends. The app’s gesture-driven graphs let you quickly swipe through daily, weekly, or monthly data to identify when usage spikes occur and make more informed decisions about energy use.

Getting help and reporting problems

If you need assistance or need to report a problem, the app streamlines communication with DEC. You can:

• Contact customer service by phone or email directly from the app.
• Send prewritten messages, attach images of an issue, and include your location for faster resolution.

Locate DEC services

An interactive map makes it simple to locate DEC facilities and payment dropbox points. Tap a location for details and directions so you can plan an in-person visit if necessary.

Suggested alternative

Top recommended alternative: 애드킬라 Pro (Paid). If you’re exploring other options alongside DEC Connect, 애드킬라 Pro (paid version) is noted as a recommended substitute that some users consider.