Enum Support for Web

Quick summary

Enum Support is a subscription-based AI chatbot add-on built for Crisp Chat that automates customer service workflows. Delivered as a web application, it uses artificial intelligence to offer continuous assistance and can interpret voice messages and images in addition to plain text.

Capabilities and training

• Automatically halts its own replies when a live agent joins the conversation, enabling smooth human handoffs.
• Learns from uploaded documents or by crawling your website so it can base answers on your content.
• Handles multiple content types, including text files and PDFs, and parses user-supplied attachments.
• Understands spoken messages and performs image recognition to respond to media-based queries.
• Retains conversational context to produce more accurate follow-ups and supports 107 languages for global coverage.

Integration and customization

• Deeply integrates with Crisp so the bot operates inside your existing chat flows.
• Lets you brand the assistant with custom names and icons to match your company voice.
• Connects with popular messaging channels and offers scheduling controls for campaign or out-of-hours behavior.
• Includes configurable feedback buttons so customers can rate responses and you can collect improvement data.

Pricing note and alternative

Enum Support is offered on a paid subscription basis as a hosted web app. If you’re looking for alternatives, consider Motionshift (paid) as a top recommended option.