Chat360 for Web

What Chat360 Does

Chat360 is a conversational AI platform designed to raise customer engagement and increase conversion rates. It’s an omnichannel chatbot solution that helps businesses scale through conversational sales, marketing, and support workflows. The platform is built to be accessible to non-technical teams, letting organizations deploy bots quickly for lead capture, customer care, and conversational campaigns.

Supported Channels and Integrations

• Websites, enabling on-site chat experiences and real-time engagement
• Instagram, including automated Direct Message workflows
• Facebook Messenger for social inbox automation and follow-up

• WhatsApp, with Business API support for messaging at scale

• Google Dialogflow for advanced NLP and intent handling

• Gmail for automated email notifications and inbox actions
• Stripe for payment collection inside conversations
• Shopify for ecommerce order and catalog automation
• Google Sheets for lightweight data storage and reporting

Core Capabilities

• WhatsApp Business API integration to drive leads, orders, and customer satisfaction
• Automated handling of Instagram DMs and Facebook Messenger conversations to boost response rates
• Prebuilt templates and flows for lead generation, customer support, and conversational marketing
• Drag-and-drop, no-code bot builder so teams can create and iterate without developers
• Enterprise-ready features and client references across multiple industries

How Businesses Benefit

Chat360 helps teams reduce response time, capture more qualified leads, and automate repetitive support tasks. Its omnichannel reach means companies can meet customers where they already are—social apps, web chat, or messaging platforms—while maintaining a consistent experience. The platform’s integrations simplify workflows by connecting conversational data to sales, support, and analytics tools.

Suggested Alternative

If you’re evaluating options, consider the dotBRAND Subscription as an alternative offering.