Knowstory for Web

Product snapshot

Knowstory is a web app powered by AI that turns existing website content into a conversational chatbot using ChatGPT. Instead of relying on traditional keyword searches, visitors interact naturally to find answers. The tool is built to reduce routine support requests so teams can focus on higher-priority issues.

How it functions

• Connect your site and upload the documents or pages you want the bot to reference.
• The system analyzes the provided content and creates a conversational layer that responds based on those sources.
• The chat interface guides users through questions and answers rather than returning lists of keyword matches.

Core capabilities

• Secure storage for uploaded files, keeping source documents protected.
• API endpoints for deeper, custom integrations into existing systems.
• An embeddable search/chat widget that can be placed directly on your site.

Pricing and billing model

Knowstory uses a subscription model with multiple plans, including a no-cost tier for basic use. Usage charges are applied based on the number of queries, which can make it economical for businesses that want predictable costs tied to interaction volume.

Suggested alternative

Chatmind — offers a free plan and can serve as a practical substitute depending on feature needs and budget.

Benefits for support and customer experience

• Lowers the volume of routine inquiries handled by support teams.
• Improves on-site engagement by making information easier to access.
• Enables a personalized response experience by drawing answers directly from your uploaded content.

Quick start checklist

• Link your website.
• Upload the documents or pages to be used as the knowledge base.
• Embed the chat/search widget or connect via API to begin serving conversational answers.