itop - ITSM & CMDB OpenSource
Screenshots
Description
IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT
itop - ITSM & CMDB OpenSource Web SiteFeatures
- Fully configurable CMDB
- HelpDesk and Incident Management
- Service and Contract Management
- Change Management
- Configuration Management
- Automatic SLA management
- Automatic impact analysis
- CSV import tool for all data
- Consistency audit to check data quality
- Data synchronization (data federation)
User Ratings
User Reviews
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Amazing software, and the guys are really awesome in the support withexcellent response times and a clear explanations for each question, if you want to have a CMBD you should try this first.
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I just upgraded to 1.0.2 and it went smoothly, looking forward to the next version, and hopefully more IE8 compatibility. Hopefully the LDAP support will be more automated. Great job Denis Erwan, keep up the good work.
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Great piece of software
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much needed project, especially useful СSV import files. Thank you!
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Very useful program. Thanks
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great software! :)