itop - ITSM & CMDB OpenSource Icon

itop - ITSM & CMDB OpenSource

200 Recommendations
589 Downloads (This Week)
Last Update:
Download iTop-2.0.1-beta-1031.zip
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Description

IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT

itop - ITSM & CMDB OpenSource Web Site

Features

  • Fully configurable CMDB
  • HelpDesk and Incident Management
  • Service and Contract Management
  • Change Management
  • Configuration Management
  • Automatic SLA management
  • Automatic impact analysis
  • CSV import tool for all data
  • Consistency audit to check data quality
  • Data synchronization (data federation)

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User Ratings

 
 
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User Reviews

  • Posted by Miguel Diego 2012-03-30

    Amazing software, and the guys are really awesome in the support withexcellent response times and a clear explanations for each question, if you want to have a CMBD you should try this first.

  • Posted by Mary Joyle 2012-11-20

    Awesome! Amazing job, itop!

  • Posted by anzolo 2012-11-02

    Great software. Very powerful and moderately complex.

  • Posted by fred_b 2012-10-31

    One word : great !!! :) This applies both to the tool and its developpers who carry on excellent job and show good Service Mindset. Congrat !!

  • Posted by Adam 2012-10-29

    Great product itop

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