IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your IT
- Fully configurable CMDB
- HelpDesk and Incident Management
- Service and Contract Management
- Change Management
- Configuration Management
- Automatic SLA management
- Automatic impact analysis
- CSV import tool for all data
- Consistency audit to check data quality
- Data synchronization (data federation)
Itop works excellent.
Amazing software, and the guys are really awesome in the support withexcellent response times and a clear explanations for each question, if you want to have a CMBD you should try this first.
Awesome! Amazing job, itop!
Great software. Very powerful and moderately complex.
One word : great !!! :) This applies both to the tool and its developpers who carry on excellent job and show good Service Mindset. Congrat !!
Great product itop