[TWiki-Dev] [Fwd: Re: TWiki feedback]

[Peter T. <Peter@StructuredWikis.com>]

Forwarding some feedback from an early user...

-------- Original Message --------
Subject: Re: TWiki feedback
Date: Thu, 20 Jul 2006 15:56:32 -0700
From: Peter Thoeny <Peter@StructuredWikis.com>
To: Rob <*****@*****>


Dear Rob,

thanks for your feedback, we like to listen to our
users. I will forward your comment anonymously to
the TWiki community.

It takes some time to get used to work in a wiki.
You will need to to a lot of advocacy work. It helps
if you get some people who help populate the initial
content. The value of a wiki grows with the content
and user base.

Thanks for the compliment on the documentation.

Cheers,
Peter


Rob wrote:
> Peter,
> Thank you for forwarding these bounced emails to me personally so that I 
> am now registered with your main site.
> 
> 
> I am a complete newbie in this set of tools (apache2/TWiki/PERL) - I 
> have been a sysadmin for Solaris and Linux for many, many years, but 
> somehow managed to (successfully?) avoid these... So now I find myself 
> in the spot of needing to implement a Wiki within my company's firewall 
> to facilitate field technical folks like myself to share our "secrets". 
> Our current tools are an email group reflector, eRoom and an 
> individually managed website that only gets updated quarterly - Thus the 
> Wiki is a natural path to go. I just find my self somewhat frustrated in 
> coming down the learning curve on just how to customize TWiki and get it 
> to look and do what I want it to do.  I am also a little worried that 
> our field staff might be put-off by the TWiki language for editing and 
> posting their "gems"... All of us are "Electrical Engineers", the 
> hardware engineer variant, by trade. My company makes software for EE's 
> for IC and PCB design, verification and layout, so we tend to attract 
> only this type of specialty... I find your documentation well organized 
> and easily accessable, and the main built-in features of TWiki are just 
> what I need (RCS and file based). I am just staggered by the sheer 
> volume of it and find myself feeling very, very small...  I am not on 
> any sort of short development schedule, so I am not worried that I won't 
> get it done. So overall, I am very OK with the whole thing.
> 
> Thank you and all of your community for creating such a beautiful tool.
> 
> Best regards,
> 
> Rob

-- 
    * Peter Thoeny                       Peter@StructuredWikis.com
    * http://StructuredWikis.com - bringing wikis to the workplace
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