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#840 Delete as SPAM not moving message

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nobody
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5
2006-12-27
2006-12-27
No

I know this is an old problem, but I have done all the suggested fixes.

I use Outlook 2000 on Windows 2000. After a few messages the Delete as SPAM button will change when clicked but the message will not move. I have deleted the SpamBayes toolbar and also deleted outcmd.dat as recommended. This fixes the problem for a day or so and then SpamBayes breaks again. I do not remember having this problem before I upgraded to 1.0.4.

I have attached my most recent log file.

Vic Roberts

Discussion

  • Victor Roberts

    Victor Roberts - 2006-12-27

    Spambayes1.log

     
  • towdesign

    towdesign - 2008-05-05

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    I am having the same exact problem - very annoying!!!!

     
  • Skip Montanaro

    Skip Montanaro - 2008-05-05

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    What version are you using? If you are using 1.0.4 can you try
    updating to 1.1a4 and let us know if that solves the problem?

     
  • Skip Montanaro

    Skip Montanaro - 2008-05-05

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    Ah, wait. I just saw you had attached a log file.

    Your database is corrupt. I'm afraid there's nothing to be done
    other than delete your training database and retrain from scratch.

     
  • Dan Schmidt

    Dan Schmidt - 2008-08-21

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    I am using 1.1a4 and have also found that the "spam" button does not work. However, manually moving the message to the spam folder appears to work - the Spam score changes after moving it to the spam folder.

     

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