#685 Unable to expand folders when selecting mailboxes to filter
Windows XP Pro SP2
Outlook 2003
Exchange Server 2003
Spambayes version 1.0.1
Our network admins at work just upgraded our Exchange
server to 2003 and all of our workstations to Office 2003.
My SpamBayes configuration came through unscathed and
worked just as it has for months. The problem is it
only worked that way for a few days.
I have three mailboxes that I used SpamBayes to filter.
My personal work mailbox, and two common mailboxes.
This morning, SpamBayes stopped filtering the common
mailboxes.
I went into the configuration to make sure all the
folders were still selected, but only my personal inbox
was checked. In the folder list, I am unable to expand
the directories for the common folders. Clicking on
the '+' to the left of them does absolutely nothing.
I checked the logs and I see this error message a few
times...
"MsgStoreException: Exception 0x80040107
(MAPI_E_INVALID_ENTRYID): OLE error 0x80040107
** Unable to open child folder - ignoring"
I upgraded to Spambayes version 1.0.1 (I was running
1.0b1 prior) as I thought this might be a known issue.
No change. Same thing happens.
I have permission to access the folders, and they all
show up fine in Outlook.
I have seen a few other reports about this error, but
none have offered a definitive solution and I couldn't
find anything for this version of SpamBayes so I am
submitting it.
Any help would be much appreciated! Thanks in advance!
Logged In: YES
user_id=1168573
** UPDATE **
I was able to remedy this situation by uninstalling
SpamBayes, deleting all of the files it leaves behind, and
then turfing and recreating the Outlook profile from the
Mail control panel.
Reinstalled Spambayes, and all of the folders expand as they
should again. I don't know if this still would be
considered a bug or not, but I'll leave that to you. =)
Cheers!
Logged In: YES
user_id=1168573
** UPDATE **
I was able to remedy this situation by uninstalling
SpamBayes, deleting all of the files it leaves behind, and
then turfing and recreating the Outlook profile from the
Mail control panel.
Reinstalled Spambayes, and all of the folders expand as they
should again. I don't know if this still would be
considered a bug or not, but I'll leave that to you. =)
Cheers!
Logged In: YES
user_id=552329
I think this was probably a symptom of a problem with the
Outlook profile (since we were getting the error straight
from Outlook), so closing.
Thanks for updating this, though (just before I was about to
look into it!) - it helps to have something to suggest if
this comes up with anyone else.