Re: [Mailmanager-users] "Filing" tickets away?

[Matthew C. <ma...@in...>]

Sorry, I wasn't clear.

I can figure out how to filter an incoming ticket to put it into a given
category.

I cannot, however, figure out a way to filter the ticket view such that
only tickets of given categories are displayed.

--
Matthew Caron
Software Developer
InsureMyTrip.com
mat...@in...

(401) 773-9223
(401) 921-4530 fax


Vishal Kashyap wrote:
> Hi ,
> 
> 
> 
>     Using the "Category" field would work, except that I can't find a
>     way to
>     filter by category.
> 
> 
> Create categories and accordingly filters such that mails are sorted
> out. This is the optimal IMHO
> -- 
> With Best Regards,
> Vishal Kashyap.
> http://www.vishal.net.in