#83 "NO FILE" Error

[Mark Middleton]

Huge fan of Magmi - it's fast, powerful and has been great for our customers.

I'm having a very confusing issue:

When I attempt to run a profile from the UI, I receive "NO FILE"
When I attempt to run a profile from the CLI, I do not receive any errors... or anything at all.

• Magmi works perfectly with our version (most recent version) of Magento on my local server and the dev server, but not on Production.

• Multiple times, I've removed the entire Magmi directory, and re-installed (including a few older versions to mix it up)

• All the folder permissions are checked (it's able to write to the state directory). If I make the state, plugins or conf directories unwritable, it gives me an error

• It is able to write and remove progress.txt (which is the file it's complaining about). If I add progress.txt in there manually, it looks like it's firing up - but the progress information is blank. If I return to the config page and "idle" it removes the manually inserted progress.txt

• I've tried multiple profiles (the same profiles which work locally)

• It's able to update the profile files, the config files, etc. I can view the files and see updates it's made to the variables (which CSV to import, etc)

• I've updated the config value for the import directory to the full absolute path of the import folder (instead of ../..) and it makes no difference... it doesn't get that far.

• I've taken git snapshots from the repo and installed those, I've downloaded the zip directly to the server and extracted it from SSH, I've uploaded using SFTP, I've confirmed the entire magmi folder is in tact.

• I've tried this with NGINX and Apache (magento is using NGINX, but we have apache to do display some other web utilities on the server) - same error on both.

• I've removed htaccess authentication requirements (temporarily) to test... same error.

• I've changed the name of the /magmi folder to something else for testing... same error.

I'm pretty familiar with Magmi, and very familiar with Magento - and trying to solve this one is twisting my brain.

I'm not sure what else to check, change or try.... any ideas are greatly appreciated.

[Sebastien Bracquemont]

Hi Mark,

Maybe some "PHP Opcode cache" is involved in this problem (APC,XCache or
equivalent).

you could try removing magmi from the cache enabled directories.

Seb

2014-09-23 1:36 GMT+02:00 Mark Middleton markmiddleton@users.sf.net:

---

• [support-requests:#83]
  http://sourceforge.net/p/magmi/support-requests/83 "NO FILE" Error*

Status: open
Group: v1.0_(example)
Created: Mon Sep 22, 2014 11:36 PM UTC by Mark Middleton
Last Updated: Mon Sep 22, 2014 11:36 PM UTC
Owner: nobody

Huge fan of Magmi - it's fast, powerful and has been great for our
customers.

I'm having a very confusing issue:

When I attempt to run a profile from the UI, I receive "NO FILE"
When I attempt to run a profile from the CLI, I do not receive any
errors... or anything at all.

-

Magmi works perfectly with our version (most recent version) of
Magento on my local server and the dev server, but not on Production.
-

Multiple times, I've removed the entire Magmi directory, and
re-installed (including a few older versions to mix it up)
-

All the folder permissions are checked (it's able to write to the
state directory). If I make the state, plugins or conf directories
unwritable, it gives me an error
-

It is able to write and remove progress.txt (which is the file it's
complaining about). If I add progress.txt in there manually, it looks like
it's firing up - but the progress information is blank. If I return to the
config page and "idle" it removes the manually inserted progress.txt
-

I've tried multiple profiles (the same profiles which work locally)
-

It's able to update the profile files, the config files, etc. I can
view the files and see updates it's made to the variables (which CSV to
import, etc)
-

I've updated the config value for the import directory to the full
absolute path of the import folder (instead of ../..) and it makes no
difference... it doesn't get that far.
-

I've taken git snapshots from the repo and installed those, I've
downloaded the zip directly to the server and extracted it from SSH, I've
uploaded using SFTP, I've confirmed the entire magmi folder is in tact.
-

I've tried this with NGINX and Apache (magento is using NGINX, but we
have apache to do display some other web utilities on the server) - same
error on both.
-

I've removed htaccess authentication requirements (temporarily) to
test... same error.
-

I've changed the name of the /magmi folder to something else for
testing... same error.

I'm pretty familiar with Magmi, and very familiar with Magento - and
trying to solve this one is twisting my brain.

I'm not sure what else to check, change or try.... any ideas are greatly
appreciated.

---

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https://sourceforge.net/p/magmi/support-requests/83/

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[Mark Middleton]

Great suggestion. We have Redis and Memached on the server. I've turned both off, flushed both, opened an incognito window in chrome to try from a fresh location.

I've used a sudomain to access the files (magmi.mydomain.com/web/magmi.php) - same error

Same error.

[Sebastien Bracquemont]

another suggestion then.

some PHP security settings (open_basedir) prevents the file_exist call to
return anything valid. (maybe your production server is using PHP in safe
mode which needs some extra settings to allow magmi to work correctly)

2014-09-23 14:29 GMT+02:00 Mark Middleton markmiddleton@users.sf.net:

Great suggestion. We have Redis and Memached on the server. I've turned
both off, flushed both, opened an incognito window in chrome to try from a
fresh location.

I've used a sudomain to access the files (magmi.mydomain.com/web/magmi.php)
- same error

Same error.

• [support-requests:#83]
  http://sourceforge.net/p/magmi/support-requests/83 "NO FILE" Error*

Status: open
Group: v1.0_(example)
Created: Mon Sep 22, 2014 11:36 PM UTC by Mark Middleton
Last Updated: Mon Sep 22, 2014 11:36 PM UTC
Owner: nobody

Huge fan of Magmi - it's fast, powerful and has been great for our
customers.

I'm having a very confusing issue:

When I attempt to run a profile from the UI, I receive "NO FILE"
When I attempt to run a profile from the CLI, I do not receive any
errors... or anything at all.

-

Magmi works perfectly with our version (most recent version) of
Magento on my local server and the dev server, but not on Production.
-

Multiple times, I've removed the entire Magmi directory, and
re-installed (including a few older versions to mix it up)
-

All the folder permissions are checked (it's able to write to the
state directory). If I make the state, plugins or conf directories
unwritable, it gives me an error
-

It is able to write and remove progress.txt (which is the file it's
complaining about). If I add progress.txt in there manually, it looks like
it's firing up - but the progress information is blank. If I return to the
config page and "idle" it removes the manually inserted progress.txt
-

I've tried multiple profiles (the same profiles which work locally)
-

It's able to update the profile files, the config files, etc. I can
view the files and see updates it's made to the variables (which CSV to
import, etc)
-

I've updated the config value for the import directory to the full
absolute path of the import folder (instead of ../..) and it makes no
difference... it doesn't get that far.
-

I've taken git snapshots from the repo and installed those, I've
downloaded the zip directly to the server and extracted it from SSH, I've
uploaded using SFTP, I've confirmed the entire magmi folder is in tact.
-

I've tried this with NGINX and Apache (magento is using NGINX, but we
have apache to do display some other web utilities on the server) - same
error on both.
-

I've removed htaccess authentication requirements (temporarily) to
test... same error.
-

I've changed the name of the /magmi folder to something else for
testing... same error.

I'm pretty familiar with Magmi, and very familiar with Magento - and
trying to solve this one is twisting my brain.

I'm not sure what else to check, change or try.... any ideas are greatly
appreciated.

---

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https://sourceforge.net/p/magmi/support-requests/83/

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https://sourceforge.net/auth/subscriptions/

[Mark Middleton]

Also a good suggestion.

I've watched the state directory, and the progress.txt file is, indeed, NOT present. The magmistate file is there and I never see it contain anything other than "idle" but I'm not sure when to check it to see another magmi state.

If I manually create a blank progress.txt, the system moves forward (brokenly) - so it's able to read the progress.txt file if it exists... something is preventing it from being created

[Mark Middleton]

Are there any files or external references that Magmi CREATES outside of the magmi folder (obviously it "looks" in the import directory, and connects to Mage) - but are there any files or caches that it creates outside of the magmi folder?

In other words, If I delete the magmi folder and unzip a new one - are there any legacy pieces of Magmi anywhere that I should be removing?

[Sebastien Bracquemont]

There is another possibility to the problem :

• magmi did not have to time to write the file (for any reason) before the
  script than scans for it executes (polling is done through ajax for parsing
  the progress.txt file).
  thus , a slight modification of the polling algorithm might help.

The initial progress scanning is launched in the js callback (line 74 of
web/magmi_import_run.php) , with a delay of 200ms , (the .delay(0.2) at the
end of the oline) , you might try to increase this delay.

On your question

Magmi only writes "image" files in magento image directory when importing
images.

For all internal purposes,it has been designed to be self-contained , which
allows easy moving from one setup to another.

The latest feature extension on magmi cli (-config=xxxx) might trigger
external write too if using a specific "out-of-magmi" directory for new
config, but i doubt you are using this.

2014-09-23 15:04 GMT+02:00 Mark Middleton markmiddleton@users.sf.net:

Are there any files or external references that Magmi CREATES outside of
the magmi folder (obviously it "looks" in the import directory, and
connects to Mage) - but are there any files or caches that it creates
outside of the magmi folder?

In other words, If I delete the magmi folder and unzip a new one - are
there any legacy pieces of Magmi anywhere that I should be removing?

---

• [support-requests:#83]
  http://sourceforge.net/p/magmi/support-requests/83 "NO FILE" Error*

Status: open
Group: v1.0_(example)
Created: Mon Sep 22, 2014 11:36 PM UTC by Mark Middleton
Last Updated: Tue Sep 23, 2014 12:29 PM UTC
Owner: nobody

Huge fan of Magmi - it's fast, powerful and has been great for our
customers.

I'm having a very confusing issue:

When I attempt to run a profile from the UI, I receive "NO FILE"
When I attempt to run a profile from the CLI, I do not receive any
errors... or anything at all.

-

Magmi works perfectly with our version (most recent version) of
Magento on my local server and the dev server, but not on Production.
-

Multiple times, I've removed the entire Magmi directory, and
re-installed (including a few older versions to mix it up)
-

All the folder permissions are checked (it's able to write to the
state directory). If I make the state, plugins or conf directories
unwritable, it gives me an error
-

It is able to write and remove progress.txt (which is the file it's
complaining about). If I add progress.txt in there manually, it looks like
it's firing up - but the progress information is blank. If I return to the
config page and "idle" it removes the manually inserted progress.txt
-

I've tried multiple profiles (the same profiles which work locally)
-

It's able to update the profile files, the config files, etc. I can
view the files and see updates it's made to the variables (which CSV to
import, etc)
-

I've updated the config value for the import directory to the full
absolute path of the import folder (instead of ../..) and it makes no
difference... it doesn't get that far.
-

I've taken git snapshots from the repo and installed those, I've
downloaded the zip directly to the server and extracted it from SSH, I've
uploaded using SFTP, I've confirmed the entire magmi folder is in tact.
-

I've tried this with NGINX and Apache (magento is using NGINX, but we
have apache to do display some other web utilities on the server) - same
error on both.
-

I've removed htaccess authentication requirements (temporarily) to
test... same error.
-

I've changed the name of the /magmi folder to something else for
testing... same error.

I'm pretty familiar with Magmi, and very familiar with Magento - and
trying to solve this one is twisting my brain.

I'm not sure what else to check, change or try.... any ideas are greatly
appreciated.

---

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https://sourceforge.net/p/magmi/support-requests/83/

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https://sourceforge.net/auth/subscriptions/

[Sebastien Bracquemont]

Just commited 2 slight changes on git. enhanced syntax for delay call, a slightly higher delay and use of latest prototype.js.

[Mark Middleton]

I deleted the old magmi folder, installed the new from the git snapshot - and I could see that before it came back with "no file" it had the slightest bit of delay (because of your higher delay).

Same error, unfortunately.

Thank you for your efforts. I'm doing everything I can to get our client the ability to do a mass update of their products.

[Sebastien Bracquemont]

How many items do you have in your input file ?

2014-09-23 16:49 GMT+02:00 Mark Middleton markmiddleton@users.sf.net:

I deleted the old magmi folder, installed the new from the git snapshot -
and I could see that before it came back with "no file" it had the
slightest bit of delay (because of your higher delay).

Same error, unfortunately.

Thank you for your efforts. I'm doing everything I can to get our client
the ability to do a mass update of their products.

---

• [support-requests:#83]
  http://sourceforge.net/p/magmi/support-requests/83 "NO FILE" Error*

Status: open
Group: v1.0_(example)
Created: Mon Sep 22, 2014 11:36 PM UTC by Mark Middleton
Last Updated: Tue Sep 23, 2014 01:50 PM UTC
Owner: nobody

Huge fan of Magmi - it's fast, powerful and has been great for our
customers.

I'm having a very confusing issue:

When I attempt to run a profile from the UI, I receive "NO FILE"
When I attempt to run a profile from the CLI, I do not receive any
errors... or anything at all.

-

Magmi works perfectly with our version (most recent version) of
Magento on my local server and the dev server, but not on Production.
-

Multiple times, I've removed the entire Magmi directory, and
re-installed (including a few older versions to mix it up)
-

All the folder permissions are checked (it's able to write to the
state directory). If I make the state, plugins or conf directories
unwritable, it gives me an error
-

It is able to write and remove progress.txt (which is the file it's
complaining about). If I add progress.txt in there manually, it looks like
it's firing up - but the progress information is blank. If I return to the
config page and "idle" it removes the manually inserted progress.txt
-

I've tried multiple profiles (the same profiles which work locally)
-

It's able to update the profile files, the config files, etc. I can
view the files and see updates it's made to the variables (which CSV to
import, etc)
-

I've updated the config value for the import directory to the full
absolute path of the import folder (instead of ../..) and it makes no
difference... it doesn't get that far.
-

I've taken git snapshots from the repo and installed those, I've
downloaded the zip directly to the server and extracted it from SSH, I've
uploaded using SFTP, I've confirmed the entire magmi folder is in tact.
-

I've tried this with NGINX and Apache (magento is using NGINX, but we
have apache to do display some other web utilities on the server) - same
error on both.
-

I've removed htaccess authentication requirements (temporarily) to
test... same error.
-

I've changed the name of the /magmi folder to something else for
testing... same error.

I'm pretty familiar with Magmi, and very familiar with Magento - and
trying to solve this one is twisting my brain.

I'm not sure what else to check, change or try.... any ideas are greatly
appreciated.

---

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/magmi/support-requests/83/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

[Sebastien Bracquemont]

could you reply me directly on my gmail so we can exchange instant
messenging coords, this may be a much more efficient way to collaborate
than support request forum ;)

dweeves@gmail.com

2014-09-23 17:03 GMT+02:00 Sebastien Bracquemont dweeves@users.sf.net:

How many items do you have in your input file ?

2014-09-23 16:49 GMT+02:00 Mark Middleton markmiddleton@users.sf.net:

I deleted the old magmi folder, installed the new from the git snapshot -
and I could see that before it came back with "no file" it had the
slightest bit of delay (because of your higher delay).

Same error, unfortunately.

Thank you for your efforts. I'm doing everything I can to get our client
the ability to do a mass update of their products.

---

• [support-requests:#83]
  http://sourceforge.net/p/magmi/support-requests/83
  http://sourceforge.net/p/magmi/support-requests/83 "NO FILE" Error*

Status: open

Group: v1.0_(example)
Created: Mon Sep 22, 2014 11:36 PM UTC by Mark Middleton
Last Updated: Tue Sep 23, 2014 01:50 PM UTC
Owner: nobody

Huge fan of Magmi - it's fast, powerful and has been great for our
customers.

I'm having a very confusing issue:

When I attempt to run a profile from the UI, I receive "NO FILE"
When I attempt to run a profile from the CLI, I do not receive any
errors... or anything at all.

-

Magmi works perfectly with our version (most recent version) of
Magento on my local server and the dev server, but not on Production.
-

Multiple times, I've removed the entire Magmi directory, and
re-installed (including a few older versions to mix it up)
-

All the folder permissions are checked (it's able to write to the
state directory). If I make the state, plugins or conf directories
unwritable, it gives me an error
-

It is able to write and remove progress.txt (which is the file it's
complaining about). If I add progress.txt in there manually, it looks like
it's firing up - but the progress information is blank. If I return to the
config page and "idle" it removes the manually inserted progress.txt
-

I've tried multiple profiles (the same profiles which work locally)

It's able to update the profile files, the config files, etc. I can
view the files and see updates it's made to the variables (which CSV to
import, etc)
-

I've updated the config value for the import directory to the full
absolute path of the import folder (instead of ../..) and it makes no
difference... it doesn't get that far.
-

I've taken git snapshots from the repo and installed those, I've
downloaded the zip directly to the server and extracted it from SSH, I've
uploaded using SFTP, I've confirmed the entire magmi folder is in tact.
-

I've tried this with NGINX and Apache (magento is using NGINX, but we
have apache to do display some other web utilities on the server) - same
error on both.
-

I've removed htaccess authentication requirements (temporarily) to
test... same error.
-

I've changed the name of the /magmi folder to something else for
testing... same error.

I'm pretty familiar with Magmi, and very familiar with Magento - and
trying to solve this one is twisting my brain.

I'm not sure what else to check, change or try.... any ideas are greatly
appreciated.

---

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/magmi/support-requests/83/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

---

• [support-requests:#83]
  http://sourceforge.net/p/magmi/support-requests/83 "NO FILE" Error*

Status: open
Group: v1.0_(example)
Created: Mon Sep 22, 2014 11:36 PM UTC by Mark Middleton
Last Updated: Tue Sep 23, 2014 01:50 PM UTC
Owner: nobody

Huge fan of Magmi - it's fast, powerful and has been great for our
customers.

I'm having a very confusing issue:

When I attempt to run a profile from the UI, I receive "NO FILE"
When I attempt to run a profile from the CLI, I do not receive any
errors... or anything at all.

-

Magmi works perfectly with our version (most recent version) of
Magento on my local server and the dev server, but not on Production.
-

Multiple times, I've removed the entire Magmi directory, and
re-installed (including a few older versions to mix it up)
-

All the folder permissions are checked (it's able to write to the
state directory). If I make the state, plugins or conf directories
unwritable, it gives me an error
-

It is able to write and remove progress.txt (which is the file it's
complaining about). If I add progress.txt in there manually, it looks like
it's firing up - but the progress information is blank. If I return to the
config page and "idle" it removes the manually inserted progress.txt
-

I've tried multiple profiles (the same profiles which work locally)
-

It's able to update the profile files, the config files, etc. I can
view the files and see updates it's made to the variables (which CSV to
import, etc)
-

I've updated the config value for the import directory to the full
absolute path of the import folder (instead of ../..) and it makes no
difference... it doesn't get that far.
-

I've taken git snapshots from the repo and installed those, I've
downloaded the zip directly to the server and extracted it from SSH, I've
uploaded using SFTP, I've confirmed the entire magmi folder is in tact.
-

I've tried this with NGINX and Apache (magento is using NGINX, but we
have apache to do display some other web utilities on the server) - same
error on both.
-

I've removed htaccess authentication requirements (temporarily) to
test... same error.
-

I've changed the name of the /magmi folder to something else for
testing... same error.

I'm pretty familiar with Magmi, and very familiar with Magento - and
trying to solve this one is twisting my brain.

I'm not sure what else to check, change or try.... any ideas are greatly
appreciated.

---

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/magmi/support-requests/83/

To unsubscribe from further messages, please visit
https://sourceforge.net/auth/subscriptions/

[Mark Middleton]

In my test file (I've got several test files I have tested on other installations) there are 4 products.

In their update we are trying to get this working for, they've got tens of thousands.

[Mark Middleton]

Hurray! Fixed.

The issue was PHP was set to not display errors, and the mbstring extension was not installed on our production server.

We turned on error reporting and tried to run the script from the command line. We received this error:

Fatal error: Call to undefined function mb_internal_encoding() in /var/www/mimport/inc/magmi_engine.php on line 46

We installed the mbstring extension in PHP, restarted the web server and everything now works.

Many many thanks to Sebastien in helping us figure out the issue.

[eyzworth]

I am having the same problem but did not understand the solution, any advice in layman's terms. We had been running magmi fine and suddenly got the NO FILE error.

[Mark Middleton]

In short, there was a PHP error that was not being displayed.

The easiest way to figure out the source of the problem is to:

1. ensure PHP errors are displayed (set in php.ini variable
   "display_errors")
2. set up the profile in Magmi ready to run
3. from the command line, execute Magmi - watch for the error to appear on
   the command line.

You can also make sure PHP errors are turned on and being logged... then go
to your PHP error log.

Good Luck!

On Sat, Sep 27, 2014 at 11:16 AM, eyzworth eyzworth@users.sf.net wrote:

I am having the same problem but did not understand the solution, any
advice in layman's terms. We had been running magmi fine and suddenly got
the NO FILE error.

---

• [support-requests:#83]
  http://sourceforge.net/p/magmi/support-requests/83 "NO FILE" Error*

Status: open
Group: v1.0_(example)
Created: Mon Sep 22, 2014 11:36 PM UTC by Mark Middleton
Last Updated: Tue Sep 23, 2014 04:24 PM UTC
Owner: nobody

Huge fan of Magmi - it's fast, powerful and has been great for our
customers.

I'm having a very confusing issue:

When I attempt to run a profile from the UI, I receive "NO FILE"
When I attempt to run a profile from the CLI, I do not receive any
errors... or anything at all.

-

Magmi works perfectly with our version (most recent version) of
Magento on my local server and the dev server, but not on Production.
-

Multiple times, I've removed the entire Magmi directory, and
re-installed (including a few older versions to mix it up)
-

All the folder permissions are checked (it's able to write to the
state directory). If I make the state, plugins or conf directories
unwritable, it gives me an error
-

It is able to write and remove progress.txt (which is the file it's
complaining about). If I add progress.txt in there manually, it looks like
it's firing up - but the progress information is blank. If I return to the
config page and "idle" it removes the manually inserted progress.txt
-

I've tried multiple profiles (the same profiles which work locally)
-

It's able to update the profile files, the config files, etc. I can
view the files and see updates it's made to the variables (which CSV to
import, etc)
-

I've updated the config value for the import directory to the full
absolute path of the import folder (instead of ../..) and it makes no
difference... it doesn't get that far.
-

I've taken git snapshots from the repo and installed those, I've
downloaded the zip directly to the server and extracted it from SSH, I've
uploaded using SFTP, I've confirmed the entire magmi folder is in tact.
-

I've tried this with NGINX and Apache (magento is using NGINX, but we
have apache to do display some other web utilities on the server) - same
error on both.
-

I've removed htaccess authentication requirements (temporarily) to
test... same error.
-

I've changed the name of the /magmi folder to something else for
testing... same error.

I'm pretty familiar with Magmi, and very familiar with Magento - and
trying to solve this one is twisting my brain.

I'm not sure what else to check, change or try.... any ideas are greatly
appreciated.

---

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/magmi/support-requests/83/

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https://sourceforge.net/auth/subscriptions/

[Pavel Kachurka]

We had the same NO FILE error in fresh Magmi installation (v0.7.21).
Now it works! Solution: just change line 11 in file magmi_productimportengine.php
from
require_once(dirname(DIR)."/inc/magmi_defs.php");
to
require_once("../inc/magmi_defs.php");