From: Murray B. <hq-...@hy...> - 2007-03-11 22:01:07
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Charles, Thanks. The maintenance window idea would be very useful and would solve part of the problem. That is something we would definitely use. We are also looking at ad-hoc situations which are a bit trickier. The problem with extending the duration before you alert is, of course, that you delay the alert when a real problem happens. It would be useful to extend the concept of a maintenance window a little further. For example to set the alert differently for different times of day (business hours vs overnight). That way we could have a short time during the day when we can investigate it easily and longer at night when it is less critical and we have to get people out of bed. Thanks for your help. In the short term we may just have to go with the extended duration. Cheers . . . Murray |