User Activity
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Posted
a comment
on
ticket #916
on
NAPS2 - Not Another PDF Scanner
Before I updated to WIN11, I was able to scan using NAPS2. Now all I get is a message saying "scanner is offline". I have powered down my modem, I have uninstalled and reinstalled NAPS2, I have check connections, and I still get the message saying scanner is offline. I have tried contacting Microsoft through virtual assistant, but then a screen opens with the messsage "I am not the owner of the problem". My printer works fine (Canon Pixma MP560). Would appreciate any help.
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Created
ticket #916
on
NAPS2 - Not Another PDF Scanner
NAPS2 unable to scan
Personal Data
- Username:
- supersteph
- Joined:
- 2022-03-14 22:18:52.246000
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