Chris Rowell

I have used the web site URL for updates in the past; so I know it's not a proxy "thing". Going forward I will most likely use the local download method. I appreciate you checking in. CMR On 8/25/2022 12:38 PM, Thomas Raddatz wrote: status: open --> closed Comment: Don't worry. I am going to close the ticket. Last thought, I assume that you checked your proxy settings, right? On the other hand, using the zip file (local update site) for updating iSphere (or other plug-ins) is the most reliable and...

I did a couple attempts with the same result. I just did the download and install from my local machine instead.. Sorry, I forgot to update the ticket.

Error installing 5.2.4.r

I have successfully retrieved and installed 4.2.4r. CMR

I am currently running 4.1.0.r on RDi 9.6.0.10. When I attempt to run the install for 4.2.3.r I get a "Can't complete the request..." message. Attaching a screen shot of the install details and error. Any help will be appreciated. Thanks in advance. CMR