Activity for David Dodge
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David Dodge modified a comment on ticket #232
That's fair. Is this for all domains? In support request 227, we established that ezaffordablehealthinsurance.com was reset and was on a probation. Since then, I can confirm, atleast on my end, that there have been no messages with links to this domain outbound unless contact was initiated by a consumer. Here's an example message: "Hey {name} thanks for reaching out. Those plans do exist. Lets see if I can find them for you. Mind if I ask a few qualifying questions? Alternatively, you can just fill...
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That's fair. Is this for all domains? In support request 227, we established that ezaffordablehealthinsurance.com was reset and was on a probation. I can confirm, atleast on my end, that there have been no messages with links to this domain outbound unless contact was initiated by a consumer. Here's an example message: "Hey {name} thanks for reaching out. Those plans do exist. Lets see if I can find them for you. Mind if I ask a few qualifying questions? Alternatively, you can just fill out this...
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Domain Checks
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We discussed and implimented the actions I suggested. Thank you for the reprieve!
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Perhaps I can explain the situation. I'm aware of domains getting blacklisted for spam through hitting spamtraps or a lot of complaints. One of my client's hit Razor2 when we did an email test. The support who looked into it said they fell into SMS spam. I'm not sure of the perameters of how a domain enters SMS spam. I know they were sending SMS's, but how did it get tied to the domain? I would just like to avoid any of this in the future.
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I'm speaking to him about this in the afternoon. I'm going to propose the following solutions: He validates every email address through a 3rd party validation He properly segment's his list He will focus on improving his email spam rate by nurturing engaged contacts instead of mass email spamming SMS will be restricted to only those who have a valid Opt in He will provide me spreadsheet that contains all of his contacts who have Opt-Ins I create a workflow trigger that prohibits an SMS being sent...
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Where can I learn everything about how Vipul's Razor works?
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Thank you for your response. I'm running GHL and noticed a sudden influx of SMS from this partner to the point of non compliance of GHLs policy resulting in SMS suspension. As a result, I've throttled the amount of SMS that can be sent daily so this doesn't happen again. On an unrelated note, I wasn't aware there was SMS spam attached to a domain. Can you forward me to not information on this so I can inform my clients? I was referring to the email for my request. I wasn't sure if it was because...
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Help with Domain
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Customer Landed on Razor Radar
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Fingerprint restoration
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Thank you. do you recommend any services to monitor my block rates? my current system shows me unsubscribes, bit I dont see any spam reporting even though it supposedly shows metrics for it.
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Black Friday blast somehow put me on the razor radar.
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Not sure if you are getting the 'posts awaiting moderation'. I included an email sample that was triggered by Razor.
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You are correct, We hired someone who claimed to be an expert in outbound emails. It costed us more to clean up the mess than anything. He had imported hundreds of thousands of "leads" which we have no idea where they came from. We are trying to recover from this mistake and have since done a massive scrub on our list. Could we get a one time reset on this matter? We are having trouble with basic communications with clients because of this. Thank you!
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You are correct, We hired someone who claimed to be an expert in outbound emails. It costed us more to clean up the mess than anything. He had imported hundreds of thousands of "leads" which we have no idea where they came from. We are trying to recover from this mistake and have since done a massive scrub on our list. Could we get a one time reset on this matter? We are having trouble with basic communications with clients because of this. Thank you!
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Can't communicate with customers
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Is there any update on this?
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Flagging Razor in Commincations
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Hello, Please update me about this issue. Thanks,
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Request to be Reset if Possible
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