#159 Can't communicate with customers

[David Dodge]

Hello support, We are a growth and empowerment company that teaches people how to use their voice to gain authority in their space. We need to communicate with our customers about services to be rendered but it seems our domain (www.beloudcoach.com) or IP address(209.85.166.177) listed in your blacklist and you regard our domain and emails as spam!

We checked our mailing system and Its configuration is correct. We've also overhauled our auditing for our mailing list. Please check and help us from flagging the razor system so we can effectively communicate with our customers.

Thanks

Be LOUD!

[cmweb]

Hi there,

The domain beloudcoach<dot>com was in messages that were reported spammy by end users.</dot>

There were a very high number of reports. Looking at the feedback I see:

• 96% of reports seen were to block
• 0% of blocks were from spam traps
• First report : 2023-03-22 07:51:14 PT
• Last report : 2023-04-14 07:41:56 PT

It has been legit since 2023-05-28 06:13:17 PT.

cheers,

Dug Smith
Cloudmark Customer Support

--------------- Original Message ---------------
From: David Dodge [beloud@users.sourceforge.net]
Sent: 7/20/2023 7:12 AM
To: 159@support-requests.razor.p.re.sourceforge.net
Subject: [razor:support-requests] #159 Can't communicate with customers
[support-requests:?#159] Can't communicate with customers Status: unread Group: Created: Thu Jul 20, 2023 02:?12 PM UTC by David Dodge Last Updated: Thu Jul 20, 2023 02:?12 PM UTC Owner: nobody Hello support, We are a growth and empowerment company

[support-requests:#159] Can't communicate with customers

Status: unread
Group:
Created: Thu Jul 20, 2023 02:12 PM UTC by David Dodge
Last Updated: Thu Jul 20, 2023 02:12 PM UTC
Owner: nobody

Hello support, We are a growth and empowerment company that teaches people how to use their voice to gain authority in their space. We need to communicate with our customers about services to be rendered but it seems our domain (www.beloudcoach.com) or IP address(209.85.166.177) listed in your blacklist and you regard our domain and emails as spam!

We checked our mailing system and Its configuration is correct. We've also overhauled our auditing for our mailing list. Please check and help us from flagging the razor system so we can effectively communicate with our customers.

Thanks

Be LOUD!

Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/razor/support-requests/159/

To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/
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[David Dodge]

You are correct, We hired someone who claimed to be an expert in outbound emails. It costed us more to clean up the mess than anything. He had imported hundreds of thousands of "leads" which we have no idea where they came from. We are trying to recover from this mistake and have since done a massive scrub on our list. Could we get a one time reset on this matter?

We are having trouble with basic communications with clients because of this.

Thank you!

[cmweb]

Hi there,

Again, your domain isn't spammy with us.

cheers,

Dug Smith
Cloudmark Customer Support

--------------- Original Message ---------------
From: David Dodge [beloud@users.sourceforge.net]
Sent: 7/20/2023 10:00 AM
To: 159@support-requests.razor.p.re.sourceforge.net
Subject: [razor:support-requests] Re: #159 Can't communicate with customers
You are correct, We hired someone who claimed to be an expert in outbound emails. It costed us more to clean up the mess than anything. He had imported hundreds of thousands of "leads" which we have no idea where they came from. We are trying

You are correct, We hired someone who claimed to be an expert in outbound emails. It costed us more to clean up the mess than anything. He had imported hundreds of thousands of "leads" which we have no idea where they came from. We are trying to recover from this mistake and have since done a massive scrub on our list. Could we get a one time reset on this matter?

We are having trouble with basic communications with clients because of this.

Thank you!

[support-requests:#159] Can't communicate with customers

Status: unread
Group:
Created: Thu Jul 20, 2023 02:12 PM UTC by David Dodge
Last Updated: Thu Jul 20, 2023 03:25 PM UTC
Owner: nobody

Hello support, We are a growth and empowerment company that teaches people how to use their voice to gain authority in their space. We need to communicate with our customers about services to be rendered but it seems our domain (www.beloudcoach.com) or IP address(209.85.166.177) listed in your blacklist and you regard our domain and emails as spam!

We checked our mailing system and Its configuration is correct. We've also overhauled our auditing for our mailing list. Please check and help us from flagging the razor system so we can effectively communicate with our customers.

Thanks

Be LOUD!

Sent from sourceforge.net because you indicated interest in https://sourceforge.net/p/razor/support-requests/159/

To unsubscribe from further messages, please visit https://sourceforge.net/auth/subscriptions/
ref:_00D306Bs._5005Y2VZKgr:ref

[David Dodge]

[David Dodge]

[David Dodge]

[David Dodge]

Not sure if you are getting the 'posts awaiting moderation'. I included an email sample that was triggered by Razor.

[David Dodge]

You are correct, We hired someone who claimed to be an expert in outbound emails. It costed us more to clean up the mess than anything. He had imported hundreds of thousands of "leads" which we have no idea where they came from. We are trying to recover from this mistake and have since done a massive scrub on our list. Could we get a one time reset on this matter?

We are having trouble with basic communications with clients because of this.

Thank you!