Best Website Visitor Identification Software for Zendesk

HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.

User.com is a full-stack marketing automation software for all your messaging and relationships with customers. User.com is a single platform with many features providing you with easy-to-use, robust tools for marketing, sales, and support teams. Use the various features to send consistent communication to your customers across a variety of channels, from email marketing, live chat, web and mobile push, SMS messaging, call centers, and more, turning every visitor into happy customers. See every piece of data and measure everything with all activities organized in a single place, that can be customized to show only essential metrics as you determine, to make actionable decisions easy. Ready to check it out? Sign up for a free demo trial now at User.com →

At Constant Contact, we deliver for small businesses with powerful tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM (formerly SharpSpring) is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. Our tools are designed to help you attract the right leads, nurture them with personalized content, and grow your business with better conversion. Attract - Get hot leads faster with email & social marketing, plus retargeting ads. Score leads automatically based on their activity and seamlessly pass them to sales. Nurture - Deliver the right message to the right people, at the right time. With a flexible centralized CRM and infinitely customizable automations, tasks like nurturing leads and sales follow-ups are easier than ever. Grow - Manage more effectively with insights and real-time analytics that connect marketing spend to sales results, pipeline, and revenue.

Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of

Create meaningful and lasting relationships with your customers and measure your marketing success with ease by leveraging Act-on. This award-winning cloud marketing automation platform, Act-On aims to help businesses build their brand, drive demand, and expand customer relationships. As the only integrated workspace, Act-On empowers marketers to improve customer experiences by combining multiple marketing tools in a single application. Web visitors decide whether to explore or leave a site in just 20 seconds. Act-On InSite, Act-On’s AI agent, helps ensure they stay by engaging them with fast, accurate, and personalized content that answers their questions and converts visitors to sales opportunities.

The latest innovation in predictive marketing analytics combines anonymous website visitor identification with B2B intent data. Company Surge® identifies your web visitors who are actively researching topics related to your business, creating the fastest route from anonymous web visitors to a qualified sales opportunities. VisitorTrack is like having Caller ID for Your Website®. See the anonymous business visitors coming to your website, pages viewed and related topics they are researching — without requiring any registration action. Company Surge® B2B Intent Data shows the topics most relevant to your business that web visitors are actively researching. Intent scores allow you to pinpoint the businesses signaling they are in an active buying cycle. VisitorTrack includes a contacts database with millions of accurate business record details. Save and export business emails and direct phone numbers for the job titles you target.

Your marketing team are always on the lookout for more leads to drive growth, and your website is probably a core element of your marketing strategy. But only a small percentage of your website visitors make contact with you – many just look around and then leave. Who are those people? What are they interested in? What are they looking at on your website? Getting this information is easy with Workbooks Web Insights. Web Insights is a web analytics tool that identifies your website visitors and tracks what they are looking at (pages viewed). And all the online activities information is automatically recorded in Workbooks CRM against organizations, leads and people, giving you ‘in context’ actionable insights to transform your sales engagement. With Web Insights, you can easily find out the companies that are on your website. You get demographic information to help you validate that they are the right target for your business.

98% of website traffic is anonymous. Lift AI predicts the 'buyer intent' of those visitors in real-time, so you can engage and convert them in chat before they leave the site. Lift AI's sophisticated AI model predicts every visitors' likelihood to buy or convert (known as 'buyer intent') with incredible accuracy, even if those visitors are completely anonymous. Lift AI automatically surfaces web visitors with a high buyer intent so your sales team can prioritize them through live chat (before visitors leave the site), while low buyer intent visitors are engaged with chatbots. Combine Lift AI's buyer intent score with your other intelligence tools to maximize their efficacy. For example, a high buyer intent visitor that is also a target account may be further prioritized in chat or follow-up. On average, Lift AI users get 9x more conversions on their website from chat to pipeline.

Signals revolutionizes the way businesses approach sales and marketing efficiency. Signals identifies crucial buying signals, ensuring accurate targeting accounts and engagement at just the right time. This platform simplifies the sales journey, guiding teams to narrow in on the accounts that best align with your ideal customer profile (ICP) and tailoring engagement to match where the buyer is on their journey. Signals removes the uncertainties and inefficiencies from sales and marketing processes, empowering teams to refine pipeline quality, speed up sales cycles, increase conversion rates, and consistently drive revenue growth. Explore more at Getsignals.ai.

Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.

Gobot is a platform designed to help companies combat rising advertising costs and the challenges of cookie deprecation by growing and monetizing first-party-owned audiences. It offers tools like the Identity Pixel, which identifies anonymous site visitors and retargets abandoners via email and SMS, and 1:1 guided experiences that collect shopper preferences and recommend products. Gobot integrates with various ecommerce platforms and applications, including Klaviyo, Attentive, Postscript, Gorgias, and Zendesk, to enhance its functionality. Identify the email addresses of your anonymous site visitors who don't fill out forms or popups. Add their fully permissioned emails to your email marketing platform retarget them through your abandoned cart and browse emails. It's all 100% compliant through our already-opted-in shopper network. make up for the loss of third-party cookies and ad data by unlocking first-party-owned audiences at an unprecedented scale as a new performance channel.