Best Vertical Market Software for Xtime

Streamline communication across all channels and departments to enhance every area of the customer experience. We’ll never stop believing that great people are what make a business grow and succeed. That’s why our omnichannel managed messaging services only utilize real people who bring their personal touch and human experience to each and every conversation. With empathy and humanity, we achieve what A.I. and Bots can’t — a dynamic, genuine connection. The result is industry-leading conversion and more deals closed for you, our valued clients. Supercharge your leads with unprecedented customer data. DataWise gives you visions of customer behavior and additional insight to shorten the buying process. We connect with various digital retail platforms to provide people-powered guided assistance through complex buying processes, reducing drop-offs and boosting sales.

ADAM Systems delivers comprehensive, performance-driven dealership management systems (DMS) to franchised and independent auto and powersports retailers at an affordable price. Our Microsoft® Windows-based platform enables dealerships to manage their operations from one user-friendly portal, with no long term contracts and no proprietary equipment. Our partner relationships provide best-in-class solutions tailored to fit dealership business practices. Professional and caring customer service agents are available through our integrated portal, online chat, e-mail or phone – dealers can choose the support style that meets their needs. From payroll to parts inventory to profitability drivers, ADAM manages the details that keep dealerships running smoothly. In October 2021, PBS Systems took its multiphase growth plan to the next level by acquiring ADAM Systems. With a unified commitment to the future, PBS and ADAM will provide an extended software package focused on automotive DMS.

CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between. Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform. Dealers can choose from six scalable suites—Foundations, Fundamentals, Vehicle Inventory, Modern Retail, Fixed Operations, and Intelligence—tailored to franchise, independent, and multi-rooftop needs. With over five decades in automotive software and 15,000+ dealers served, CDK offers scalable suites tailored to any dealership size — all with secure infrastructure, real-time data flow, and measurable performance impact.