Compare the Top Utility Customer Information Systems (CIS) for Mac as of November 2026

What are Utility Customer Information Systems (CIS) for Mac?

Utility Customer Information Systems (CIS) are specialized software solutions designed to help utility companies manage customer-related data and services. These systems centralize and automate processes like customer billing, payment tracking, service requests, account management, and customer communication. CIS platforms provide utilities with tools to track energy consumption, manage tariffs, calculate bills, and handle disputes or inquiries efficiently. They often integrate with other utility management systems (such as asset management or outage management) to provide a seamless workflow and better customer service. By streamlining these processes, CIS solutions enhance operational efficiency, improve customer satisfaction, and ensure compliance with regulatory standards, all while reducing manual effort and errors. Compare and read user reviews of the best Utility Customer Information Systems (CIS) for Mac currently available using the table below. This list is updated regularly.

  • 1
    Bynry SMART360
    SMART360 is a cloud-native, all-in-one utility management platform built by Bynry for water, electric, and gas utilities serving roughly 3,000 to 100,000 connections. It replaces the common "five separate systems" stack (billing, CIS, meter data, work orders, assets, analytics) with a single platform on a single database, so every function shares the same data in real time. It is delivered as multi-tenant SaaS, vendor-hosted, with continuous automatic updates and no on-premise servers to maintain. Pricing is per meter/connection, with unlimited users and all modules included. It is a cloud-native, multi-tenant, single codebase, microservices, built for the cloud from day one, not a legacy engine hosted on cloud VMs. Configuration replaces custom code, and upgrades are continuous and included rather than periodic paid projects. Single shared database across all modules, so a change one team makes is visible to every other team immediately.
  • 2
    Skybill Utility Billing
    We have built Skybill Utility Billing to meet the needs of all types of utility company. Skybill is a fully automated meter-to-cash solution for utilities, which can run your entire business efficiently in Cloud. Built on and incorporating Microsoft Dynamics 365 Business Central, Skybill fully integrates your ERP and billing operations. As a web-based service, Skybill is accessible from any device (desktop, tablet, mobile), without installing any software. Skybill is ideal for utility companies who have outgrown their existing systems (e.g. Access, Excel, custom-built billing systems), as well as those who are launching as new suppliers in retail energy markets. Skybill Utility Billing is a web, billing software for utility companies such as water, gas, electricity , heating , property manager, or billing on behalf of Landlord services. It provides companies set rates and tariffs per customer, customer group, property, a period of time or any other variation.
    Starting Price: $175/month/user
  • 3
    SmartCDR

    SmartCDR

    BusinessFusion

    SmartCDR is a flexible and highly customizable billing platform that can manage the most complex configurations for usage based billing: Satellite Communications, VoIP, VSAT, Telco, Wireless and virtually any other device requiring usage based billing. Build pdf invoices for recurring fees and device usage with efficient emailing to customers, daily, monthly, or annually.
    Starting Price: $399 per user per month
  • 4
    Cayenta

    Cayenta

    Cayenta

    Cayenta offers a comprehensive suite of enterprise software solutions tailored for utilities and municipalities, encompassing Customer Information System (CIS), Financial Management System (FMS), Work Management System (WMS), and Human Capital Management (HCM). The Cayenta CIS is an award-winning, flexible customer relationship management and utility billing solution that supports metered and non-metered services, including electricity, gas, water, wastewater, and solid waste. It features integrated Customer Preference Management (CPM), allowing customers to choose their preferred communication channels, and includes the SilverBlaze customer engagement platform for self-service account management. The FMS provides fully integrated modules for accounting needs, including General Ledger, Accounts Payable and Receivable, Budgeting, and Fixed Assets, with robust reporting capabilities for deeper cost analysis and easier government compliance.
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