Best User Research Software - Page 4
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Compare the Top User Research Software as of November 2024 - Page 4
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1
Forsta
Forsta
The most powerful, flexible, connected, and most reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience is here. If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience, from small teams to global communities. Take the data you need from any touchpoint or channel. Forsta comes packed with the tools to bring you better data and deeper insights. So you can push your business forward. If it’s insightful, it’s measurable. Use customizable surveys or moderated online conversations to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need. -
2
Centercode
Centercode
1 in 4 "Fortune 100" companies rely on Centercode to bring their customers to the product development table. With 2 million users worldwide, the Centercode Platform is the end-to-end SaaS solution for collecting and analyzing targeted, pre-release customer feedback that drives meaningful product improvements. Centercode is the only agile Customer Validation (CV) platform, empowering teams to create flexible projects, maintain high user participation, and rapidly draw in continuous feedback to support high-speed development. Its templates and engagement automation help you build a profiled community so you can attract and select qualified, enthusiastic users to test your products. Centercode’s customizable, in-depth reporting tools sync all your project components so creating holistic status reports is as simple as clicking a button. Integrations with tools like Jira, Salesforce, and Tableau let you seamlessly manage CV projects, without the friction of switching tools. -
3
UserLeap
UserLeap
Hit your signup onboarding, signup, and product retention goals with real-time survey insights. UserLeap is a microsurvey platform that continuously identifies opportunities to build better product experiences. Gain clarity into customer needs and grow faster. UserLeap powers the world’s leading companies with real-time survey insights. Make customer-informed decisions at every step of the feature development lifecycle. From preparing your product roadmap to each deploy, learn as fast as you iterate and move forward with confidence. Surface insights across the customer journey to keep pace with product development and provide real-time insights for your entire organization. You've sparked users' interest, now show them what your product can do. Remove obstacles and show value quickly to successfully onboard more users. Give visitors confidence and motivate them to sign up from your marketing site or homepage. Your customer experience is only just beginning. -
4
Voxpopme
Voxpopme
Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos. -
5
Conversion Crimes
Conversion Crimes
Every store is losing money somewhere, how do you learn what stops the sale on your store? simple, get intel from real users showing exactly where to find it. The only way this intel can be found - is by watching. Something anyone can do. Our tester agents visit your store while recording their screen and talking you through their experience. Forget guesswork and siloed experiments! Optimize your online store based on data gathered from real users — learn where they get frustrated and you lose the sale. Their unfiltered feedback might be painful, but it will be eye-opening. Real users, finding real problems. They'll pull apart your store and give you the cold hard facts on anything you ask them! Watch them get frustrated, confused, or lost - revealing exactly where the friction to their buying experience is. Once they’re done, we’ll send the video over so you can understand their experience. Identify the friction and eliminate it, leading to improved conversion & more profit.Starting Price: $10 per test -
6
Sift
Sift
Find and keep product market fit. Sift helps you get feedback on all your features, ideas, and unsolved customer problems – right inside your product. Targeted feedback at scale. Segment your customers and trigger in-app feedback based on who they are and what they're doing. Get a complete picture of your users and their journeys through your product. See how customers use your product and the feedback they give along the way. Sift is invite-only right now. Sign up to be invited. Learn what features users actually need – and how happy they are – across your entire product. We’ll identify the biggest opportunities – from planned features to uncovered problems – and turn your customer’s priorities into your priorities. Ask for feedback inside your product. Just define triggers and we'll ask questions right in your app – in context. Make it measurable.Starting Price: $30 per user per month -
7
Loadmill
Loadmill
Create automated API tests from real user sessions. Loadmill helps companies unclog the Dev pipeline, boost velocity and automate manual testing by replaying real user behavior. Eliminate regression bugs by replaying thousands of tests based on real user flows. Reduce your regression cycle duration and keep your team focused on what matters. Cut costs on ineffective testing efforts and maintenance. Automatically generate regression tests from real user recordings. Move fast and keep your team focused on what matters. Automate the entire QA process by replaying real user behavior. Integrate Loadmill into your continuous delivery pipeline and start shipping faster. Loadmill is using real traffic from websites around the world to test your server's performance. Get results fast - launch tests within seconds & detect bottle-necks before production. Truly distributed - unlimited unique IPs and locations per test. Record and replay your own user scenarios at scale. -
8
Corus
Corus
Corus is a complete solution that quickly takes you from custom insights to brilliant reports. Collaborate with your team (or ours!) to design the perfect survey that addresses your insight needs. Field your survey to a targeted audience from our global panel of 130m people (or use your own private audience). Explore your response data with beautiful charts, intuitive crosstabs, and AI-powered significance testing. Publish and share your findings as an interactive digital microsite, or else save your work to PowerPoint with charts in native Excel format.Starting Price: $100 per month -
9
PingPong
PingPong
PingPong helps you carry out great product research by finding & scheduling interviews with users from all over the world. Our Instant panel has tens of thousands of testers recruited from all over the world. Stress-free scheduling on your terms. Tell us when you're free to run interviews and we'll get them booked into your calendar. No more worrying about software downloads and video conferencing. Our platform has video calling built in—just log in when your interview begins. Review all your completed research in a single place and share with those who need to understand it. Once your interview is completed, we'll make sure your testers get paid seamlessly. No need to track and manage your outgoing payments. User interviews and user tests made simple. We've built PingPong to take care of all your remote UX research needs in one place: from tester recruitment to payouts. Find your perfect research participants from our pool of 130.000+ users.Starting Price: €90 per credit -
10
See Memo
Tugboat Coding
Widgets are hard to miss these days. They're just about everywhere, in the form of chat widgets, embedded content, feedback forms and pop-ups. Despite their abundance, there's a lack of tools to create custom widgets. Sometimes all we want is a simple and clean widget. And that's what See Memo offers you. See Memo is made by an independent developer at Tugboat Coding. Your widget toolbox to engage users, simple and customizable. Add a No-Code widget to your site today. Do your users need help? Get your users to leave you a quick message. Need to gather feedback from users? Users are visiting your site but you don't know why they're bouncing. Don't miss their feedback. Add a form widget to your site. Need a simple NPS survey on your site? Design a quick, simple survey and start collecting NPS scores today. You'll start off on the Basic plan and have the option to upgrade after signing up. -
11
User Interview Exchange
User Interview Exchange
Helps others and earn a UIX Token for each request that you are an interviewee for. Give a user interview, get a user interview. The User Interview Exchange is a site for creators to validate and iterate products that boost our personal and professional lives. Earn tokens by participating in user interviews. Help shape cutting-edge products by sharing your experiences in 30-minute video chat user interviews for products relevant to you. As thanks for your participation, for every user interview you participate in you will earn a UIX Token to conduct your own. Exchange tokens to conduct your own user interviews. Exchange each UIX Token for a 30-minute video chat user interview with someone in your target segment. Post a new request for a user interview and get email alerts when someone thinks they may be a good fit for your user research. The User Interview Exchange is for anyone who is trying to find users to interview for product development. -
12
UserTribe
UserTribe
We test to understand real people. And to understand real people you need not only hear what they say but also how they say it, what they look like, what feelings they express and how they engage with your product or solution. The UserTribe platform enables video-based testing with real customers all over the world combined with anthropological analysis enhanced by AI and machine learning. The result is deep human insights that empower businesses to make great customer experiences. Discover exclusive insights on customer-centricity and how you can involve your customers in your business processes and decision making. People express themselves using all their senses and in context. In order to fully understand the customer and create valid human insights, UserTribe’s methodology and software utilize the rich video-format to capture and analyze all sensory reactions from sentiment to facial expression.Starting Price: $150 per year -
13
Upsiide
Dig Insights
Upsiide idea screens aren’t typical concept testing surveys. Our interactive dashboard tells you which concepts, ideas, and designs are most likely to perform well in-market, routinely validated by in-market realities. Upsiide is an innovation insights platform that helps marketing and insights pros predict the in-market appeal and performance of their ideas. We're the quickest, most actionable, and most cost-effective way to do innovation research. Test thousands of ideas and get real-time results delivered straight to an AI-powered visual analytic dashboard. Upsiide is relevant across every category – CPG, financial services, telecommunications, pharmaceuticals, and restaurants. We use some pretty fancy statistical techniques that will help you predict which will ultimately succeed in-market. Whether you’re honing in on a pack design, launching a new product, or deciding on campaign messaging, Upsiide will help you select the best possible option based on in-market realities.Starting Price: $1,200 per year -
14
Feedio
Walkover
Feedio enables product managers to centrally manage feature requests coming in from clients, and internal teams. Additionally, it allows you to make sense of what creates the most value for your clients and notifies them when you ship those features. We’ve built Feedio to enable product managers to easily manage feature requests. It’s hard for Product managers to keep tabs on all the feature requests coming in from so many different channels and sources - mails, Slack, client-facing internal teams. With Feedio, all feature requests will be managed centrally. This will allow product managers to: - Directly interact with users and understand actual use cases. - Draw insights by adding relevancy to these requirements. - Prioritize what to build based on customer engagement. - Notify clients whenever you ship something. -
15
Convizit
Convizit
There is an untapped goldmine of opportunity hiding in complete website user behavior data. Convizit delivers it to you on a silver platter. Convizit automatically delivers complete, context-enriched and structured user activity data, effortlessly. Once the Convizit snippet is in place on a website, there’s absolutely no configuration, pixels or manual event setup required, no matter how often the site changes. Convizit autonomously understands the context of every user action, and generates a continuous data stream that is already named, tagged and structured. Receive the ready-for-use data stream directly to your data warehouse or via API, dramatically enhancing your data science, BI and personalization initiatives. You need complete user behavior data to make major improvements to the business performance of your website, yet capturing even a small fraction of all user activity takes way too much effort today. -
16
Browsee
Browsee
Ideal tool for understanding user behavior on your website. Identifying customer pain points have never been easier. Visually understand every action on your website with Session Recordings, Heatmaps, Funnels & Feedback Forms. Identify the problem a user is facing while browsing. Rage, Confusion, Feeling Lost, and many more. You can even choose to completely block any textual data on a page to reproduce the experience with anonymized recordings. By default, Browsee doesn't record any sensitive input fields like passwords, emails or numbers. Browsee honors Do Not Track settings in Browser and is compliant with EU GDPR. A flexible system for you to choose amongst which fields to record or not to record. Browsee allows you to prioritize pages based on your current need. Filter sessions by referral, UTMs, CSS elements, device, geo, and much more. Create a Segment and watch for errors and user sentiments.Starting Price: $19 per month -
17
EyeQuant
EyeQuant
From dynamic social media ads to abandoned shopping carts, understand what users will see, how they’ll move and the actions they will take so you can optimise the complete user experience before going live Gain actionable insights to eliminate guesswork and support creative teams to produce designs that consistently convert. Use as a diagnostic tool to understand which pages are underperforming and identify issues to improve the digital customer journey and boost conversions. Gain instant, objective feedback / pre-performance data through intelligent heat maps on where users look with video ads, animations and motion experiences – to optimise design and increase performance before you launch. Understand which elements create a distraction or compete with each other to improve design and drive conversions. -
18
Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
19
DashLX
DashLX
Partner with DashLX for product innovations, customer engagements, and insights. Activity data collected throughout our analog lives are digitized and translated into deep meaning and value for consumers and brands alike. Unlocking the digital representation of people's daily activities, environments, and conditions (collected on GPS-enabled watches and wearable devices) providing real-world utility for innovation and customer affinity. The data needed to innovate and foster enduring customer relationships is readily available. Engaged consumers share LX with brands and organizations to help design and deliver desired products and experiences. Represent accurate activity details, tendencies, and dimensions. Uncover insights and patterns, including weather and topography trends. Deliver hyper-personalized consumer needs and preferences. We Integrate and normalize disparate user data from a multitude of sources. We structure, augment, and contextualize this user data.Starting Price: $500 per month -
20
Monterey
Monterey
Copilot for product-led growth companies to collect, analyze, and drive user insights at scale. Set up feedback infrastructure in seconds. Design a feedback experience that encourages users to share more. Integrate Monterey with your everyday essentials. Consolidate all feedback, free your product and engineering team from endless categorizing and tagging feedback, so they can spend more time talking with users (with engaging questions). Stop prospecting for hidden gems in your customer feedback. Make sense of a large quantity of messy data in seconds. Give product, support, and user research teams a powerful kaleidoscope to zoom in & out on the data points that matter.Starting Price: $90 per month -
21
Jimo
Jimo
Target specific & segmented groups of users based on attributes, behavioral data, and momentum. Recruit participants for user interviews in context! Connect Jimo to your Calendar and let the automation do the magic. Engage your users in a laboratory where they can give feedback on surveys, figma design, maze concept, typerforms and more. Make sure users are aware of new features. Publish your latest updates, and improvements. Display it in-app as a topbar, a pop-in, or a snippet to boost engagement. Improve user engagement by sharing your latest product updates, new features, bug fixes, and more in a well-designed changelog.Starting Price: $99 per month -
22
WebszeTheme
WebszeTheme
At WebszeTheme, we believe that data is the key to unlocking success online. That’s why we’ve created a comprehensive dashboard that provides heatmaps, section replays, user behavior, and user event information to help you understand how your website is performing. Our tool is designed to be user-friendly and easy to use. With just a few clicks, you can gain valuable insights into your website’s user behavior and make informed decisions to improve engagement, conversion rates, and overall user experience. We take pride in our team of dedicated professionals who are passionate about website analytics and delivering exceptional results to our clients. Our team includes experts in data analysis, user experience design, and website development, and we are committed to providing the best service possible to our clients.Starting Price: $16 per month -
23
TestFirst
FirstCall QA
TestFirst is a modern, cloud-based test management system that boosts software testing speed and quality. We ran a sample test using TestFirst's Test Execution Module. We ran the same test using a spreadsheet (the most common way of running a test). We added a screenshot to a test and annotated it. We repeated the same using an image editor. With the "Exploratory Testing Module", we conducted an exploratory test to write a new test case. We did the same while using a spreadsheet. Using the "Test Case Fragments" feature, we maintained a reusable test case that affected 10 test cases. We did the same using a spreadsheet. We achieved a 10x improvement while maintaining our sample test case library. -
24
UserCall
UserCall
No more struggling to gather high-quality user insights. Let your custom AI interviewers conduct 1:1 voice calls with countless users at scale, with 10x deeper insights than surveys. UserCall AI interviewers are fine-tuned and trained with expert user and UX research and human-centered design methods, to ask relevant follow-up questions to uncover deep customer needs while minimizing bias. Run hundreds of user interviews at scale while providing 10x deeper qualitative insights than surveys with smart follow-up questions to uncover deep insights. High-quality customer insights without time or resource constraints. Simply add a few learning goals and any specific questions, so you get to deep-seated and actionable insights to improve your product and business. Get conversation highlights and summaries with key actionable insights across all your recorded and transcribed voice conversations.Starting Price: $59 per month -
25
Lightster
Lightster
User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today. Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free. Use Lightster for: * Customer discovery/interviews * Surveys * User testing Features: * Live conversations - schedule moderated sessions with your target audience right on Lightster * Surveys - send surveys to users on the platform and get instant insight without breaking the bank * Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in * Double-screening - ability to view detailed profiles before selecting for participation * Web & mobile - Lightster works on both web or mobile, giving you maximum convenience * All-inclusive pricing starting at $12.50 per sessionStarting Price: $50/month -
26
Hyperaktiv
Hyperaktiv
WHAT IS HYPERAKTIV: Hyperaktiv is a SaaS growth copilot that helps companies activate, convert and retain more users. WHY HYPERAKTIV WAS CREATED: Many SaaS companies struggle to extract actionable insights from their user data due to the complexity of existing analytics tools. These tools often require specialized knowledge, making it difficult for teams to interpret and leverage their data effectively. HOW CAN YOU BENEFIT BY USING IT: 1. We'll start by analyzing your data. 2. Next, we'll segment your users based on your Ideal Customer Profile, product engagement, and lifecycle stage. 3. We'll develop and provide you with targeted, personalized marketing recommendations. 4. You'll then be equipped to effectively activate new users, convert free users to paid, and improve customer retention.Starting Price: $49/ Up to 5k MAU -
27
Emble
Emble
Emble is a user research platform that simplifies the process of creating, sharing, and analysing unmoderated, remote studies. Designed for efficiency, Emble lets you set up tasks, invite participants, and automatically gather insights—all while offering high-quality video playback of participants as they engage with your prototypes, websites, or questions. With AI-driven analysis and seamless functionality, Emble helps you capture authentic user feedback and build products that truly resonate with your audience. The idea for Emble came from firsthand experience with the frustrations of traditional user research. As a former Product Manager, our founder saw how time-consuming and fragmented the process could be—jumping between multiple tools, recruiting participants, conducting sessions, and then spending hours reviewing the results. We knew there had to be a better way, so we built Emble to streamline this process and make it more efficient.Starting Price: $51 per month -
28
InMoment
InMoment
Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers. -
29
UserLook
UserLook
Watch people talk honestly about your mobile app or website while they use it. Make confident decisions by understanding the WHY behind your metrics to improve conversions, usability, UX and retention. Skip the headaches around user recruiting and testing logistics. Simply enter your mobile app, website or prototype URL to get insights on-demand or auto-delivered monthly. Inspire and align your team simply by sharing a test results link. Learn from real user stories that go beyond the blind-spots & biases of surveys, analytics and improper research. -
30
TryMyUI
TryMyUI
Watch videos of real people using your website and find out. Get your first 5 user test results free. Write a list of tasks you want users to perform on your website. Choose from a wide array of demographic factors to find the right users. Collect videos to hear what users are thinking and see where they’re getting stuck. Analyzing user testing videos is a time-consuming process, but with our Collaborative Analysis suite, turning user data into product action is fast and easy. Divide and conquer your results, then share key moments and findings efficiently to keep the team up to speed. Collaborative Analysis saves time and gets everyone engaged directly in user data. Scale up your research with crowdsourcing! The UXCrowd aggregates and ranks usability insights with crowd voting, so you can immediately see which issues were most important to users. Run more tests, find the big issues faster, and take action to improve your website, aided by the wisdom of the crowd.