Best User Research Software - Page 3
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Compare the Top User Research Software as of November 2024 - Page 3
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1
Emozo
Emozo Labs
Emozo’s DIY SaaS Research & Feedback Collection platform uses behavioral and emotional insights to help you drive the right decisions for all digital content. Emozo’s platform helps you go beyond traditional customer data analytics and delve into customers’ hearts and minds to understand the effectiveness and impact of all digital content. You can use Emozo to test the effectiveness of ads, applications, streaming media content, and the likes, on any channel – web, mobile, social media, TV, etc. Emozo’s novel method of combining unconscious (attention and emotion) and stated (survey) responses helps you understand the effectiveness of all digital content very quickly. Emozo leverages AI to enable qualitative research at scale and with speed on customers' devices. Emozo supports iterative design-development processes and offers fully secure data protection for you and your customers.Starting Price: $750 per month -
2
Great Question
Great Question
Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.Starting Price: $49 per month -
3
Insignal
Insignal
Learn more about your users, Track your users' clicks, and scroll movement on your website. Take steps to improve, and convert them into customers using our easy tools. Not sure what made your user leave the site? Conversion Funnel will help you figure that out. Replay everything that a user does on your website and work towards making your product better. Records your users as they use your website. See every mouse movement, keypress, click and scroll movement. See wherein your users are searching and what part of the site they're interested in by visualizing their mouse and eye movements using machine learning. Helps you find out where and why your users are leaving your website. Track the smallest of details. Feature-rich real-time analytics to collect the smallest detail about the user. Collect feedback and understand your users with customizations like never before. Collect not just feedback but act on that feedback instantly to convert your viewers into paying customers.Starting Price: $14 per month -
4
Qualetics
Qualetics
Embed custom-developed insights in your apps such as recommendation engines, sentiment analysis, anomaly detection, and fraud detection while receiving user engagement analytics delivering new value to your customers and product analytics for your teams. Advanced analytics delivered through Qualetics’ secure, the multi-tenant interface generates new levels of collaboration between your team and your customers as they view, analyze, share, export, and subscribe to valuable insights in real-time. Qualetics’ AIMS captures multi-dimensional data points from your apps in real-time powering advanced analytics and AI-based outcomes. With the help of our proprietary page rank and error ranking algorithm, we provide a quality index of your product with breakdowns that inform you how critical the errors are, how frequently they occur, and how many users are impacted. With the help of Qualetics, your product’s Performance Index score informs you how your application is performing.Starting Price: $99 per month -
5
Squeaky
Squeaky
Squeaky's future-proof analytics suite lets you capture up to 60% more data than legacy tools by putting customer privacy first. Use context-rich customer data and insights to make better decisions for your business. Analyze and segment your traffic to learn why visitors are converting and how you can help more to succeed. Provide faster, more effective customer support by seeing and hearing your customers' problems first-hand. Squeaky puts data at the heart of how you understand and improve your customer experience. There's no need to sift through hours of recording data, our advanced filtering helps you segment and surface only the most relevant customer recordings. Monitor performance and make informed decisions about your site, using precise and meaningful data. Capture round-the-clock NPS® and sentiment survey data and know your customers are being heard. Use heatmap data to provide the right content and the most effective interfaces for your users.Starting Price: $50 per month -
6
Aqvil
Aqvil
Easy and friendly analytics. Track your user's journey, replay sessions, collect heatmaps & more. Have you ever felt like you have too much information in front of you and don't know what it means? We are providing you with a clean and simple interface with easy-to-understand analytics. Understanding your users is key to learning how to improve your website. Check each visitor's path and what they are doing on your site without intruding they're privacy. Get a clear picture of what your visitors access on your website. Engage with your team and review real-time recordings. Curious to see real-time data? You can check how many users are online, which devices are the most popular, and what pages are most accessed. Get ready to change the way you track your assets, forever. The complete platform that lets you do it all with your assets and team, stress-free. Good & good looking analytics.Starting Price: $19 per month -
7
WatchThemLive
WatchThemLive
Once you’ve got WatchThemLive set up on your website, you can see how users interact with your web pages through video playbacks. It’s as if you were standing over their shoulder watching their every move, but a lot less creepy. And with these recordings, you have the opportunity to spot bugs, see features on your site that may be causing a high bounce rate, and catch any UX issues you didn’t notice yourself. And beyond just watching anonymous users navigate through web pages, you also get access to in-depth analysis of your website visitors so you get a better understanding of your audience. Through the Visitors and Sessions dashboard, you can find information like where your visitors are from, what device they’re using, and watch replays specific to each person. In addition to session recording, WatchThemLive also features heatmaps, goal tracking, user profiling, and an analytics dashboard to enable you to comprehend data in formats suitable for every scenario.Starting Price: $24 per month -
8
VisualEyes
VisualEyes
VisualEyes simulates eye-tracking studies and preference tests with a 93% accurate predictive technology. Attention maps are the perfect replacement for five seconds tests and eye-tracking studies. The clarity score can also be a great substitute for a quick preference test. Areas of interest quantify attention inside critical elements and enable quick AB tests. Replace time-consuming eye-tracking studies with attention heatmaps and preference testing with our clarity score. VisualEyes makes it easy to generate user insights with the touch of a button. Oh, and all that within your favorite design tools. Building the right digital product is not easy. Increase your KPIs and your developers’ productivity by testing designs before every release. Fewer iterations mean more love from your team and your users. VisualEyes will help you thrive in the attention economy. In the never-ending fight for customers' attention, be sure to use data to stand out from your competitors.Starting Price: Free -
9
Attention Insight
Attention Insight
Validate your concepts for performance during the design stage with AI-generated attention analytics. See how consumers engage with your landing page before the launch. Get crucial feedback in less than 1 minute. Analytics are 90%-94% accurate, and it's 100% GDPR and privacy compliant. To find out if your ads, landing pages, apps, and package designs will perform, you have to launch them. Run traffic to them and have large sample sizes. Get crucial performance feedback on your concepts before you launch them. Attention Insight’s predictive attention heatmaps show you potential performance issues during the design phase. So you can make sure your concepts will perform better from the second you publish them. Optimize designs with attention and insight while working with your favorite tools. Get AB testing insights about your concepts, without needing live traffic or large sample sizes. See how potential users would interact with different layouts or designs.Starting Price: €19 per month -
10
DataMilk
DataMilk
Our AI processes every attention signal from users to understand their needs at the moment and deliver the most relevant content, making your website more human. With rigorous AB testing, DataMilk discovers the UX features that improve the experience and metrics for eCommerce. Then we build them, so you don’t have to. Our AI algorithms use 10X more data than traditional optimization solutions to follow each click, scroll, and view and know exactly where customers are focused in real-time, so no sale opportunity is ever missed. After a quick integration, all your work is done. We maintain the infrastructure and our AI continues to learn and improve your site over time. DataMilk comes with a dashboard where you can track your key performance indicators on graphs compatible for comparing with Google Analytics results.Starting Price: $7.70 per 1,000 sessions -
11
Kraftful
Kraftful
Save hundreds of hours with our AI summaries of user feedback. We help you understand what users need to quickly get to product-market fit, scale your user base, and grow revenue. Save hundreds of hours analyzing feedback with our GPT-3 powered solution to uncover user needs. Track how users perceive your product to measure the real impact of your iterations over time. Learn about user needs from your competitors’ users to stay one step ahead of the industry. Just answer a few simple questions so we can personalize the right experience for you. With Kraftful, you’ll quickly learn what users need so you can focus on building a delightful product, or whatever else you like doing with your time. You can analyze feedback through a quick conversation to nose out what previously could only be done with hundreds of hours of manual review. Think of all the TikTok dances you could learn with those extra hours. -
12
Ethnio
Ethnio
Enable continuous discovery across your product team with the most powerful participant management platform for UX research. Keep track of all your participant activity with your own CRM. Manage your participants with tags, notes, segments and filters—and always keep a record of those key interactions. Participants can pick from a list of predefined times and self-schedule from a weekly view without the need to create any unnecessary accounts. Share a Combined Calendar with all studies in one place to invite stakeholders to ongoing, single, or multiple studies with Zoom or other location details. Issue incentives in over 140 countries and currencies, and set limits so recipients don’t become taxable. Finance with invoice or CC and keep all your rewards tracked and secure.Starting Price: $79 per month -
13
Kaleido
Kaleido
Turn user pain points into product decisions that matter. Four steps to meet your team's needs. From raw ideas to actual results. Collect quantitative and qualitative user data in a unified workspace. Convert 1000 user feedbacks into 10 projects or features using AI pattern recognition and atomic research approaches. Use Kaleido's automatic reports to identify the most critical projects to work on. Help team members understand the idea behind each product task. Analyze input and identify patterns. Let Kaleido's AI help you. Simplify user data structures, consolidating 1000 ideas into 50 projects. Once patterns are identified, access all relevant user data gathered inside. Make informed decisions about which areas of your product to focus on. Determine which points are most frequently highlighted by your users. View the overall data of your user base. Identify trends in the issues. See the important user data.Starting Price: $120 per month -
14
Sprig
Sprig
Go beyond analytics and elevate your product with user insights, delivered fast. Capture insights from specific user cohorts based on their characteristics and the actions they take in your product. Leverage the full Sprig platform to learn from your users across every stage of product development. Record clips of your user sessions alongside their in-product feedback. Surface and solve pain points in your core flows before they become problems. Learn what your power users love, hate, and want to see next in your product. Identify user behavior patterns that lead to churn and learn how to reduce them.Starting Price: $175 per month -
15
Insight7
Insight7
Unlock customer insights, 10x faster with AI. Understand pain points, desires & behaviors in seconds. Prioritize the right problems using key signals. Save hours wasted analyzing data manually. Interviews, surveys, NPS. Supports docx, csv, pdf, mp3, and mp4. Our AI finds relevant patterns and insights in your data. We’ll email you a link to visualize and share your insights. Insight7 extracts insights, themes, and sentiment. Visualize and share insights. Identify pain points, desires, and behaviors 10x faster. Visualize opportunities and priorities in seconds. Save time and money spent on research and development. Get instant answers to questions like “what features do I need to prioritize?” Analyze up to 50 documents in one click. Discover top user experience complaints instantly. Leverage insights to prioritize usability improvements. Identify opportunities to improve user experience in one click.Starting Price: $19 per month -
16
Ween
Ween
The AI platform that turns customer qualitative data into actionable insights in minutes instead of weeks. Bring speed and transparency to your research in a centralized insight repository. Stop manual analysis of user feedback to uncover opportunities. Our cutting-edge AI enables you to effortlessly analyze data with a level of accuracy akin to human capabilities, allowing you to swiftly construct your "opportunity solution tree". Empower your research analysis with AI. Our AI is trained on best user research practices and methods. It even helps you spot biased questions and answers. To feed your solution, it is essential to conduct comprehensive research that encompasses user insights. Our AI enables a better understanding of the problem space and empowers your design process. Transform research from a potential bottleneck into a catalyst. Use AI to empower decision-making to deliver products that create value for both your customers and your business.Starting Price: €89 per month -
17
QoQo
QoQo
Save money and get more done in user research and discovery. For design agencies, internal teams, and freelancers. Quickly and simply benefit from research data to save precious time and effort in the user research and discovery stage. Compete by saving time without cutting UX. Stop guessing, and swiftly gather insights from public knowledge. Easily produce meaningful designs avoiding Lorem Ipsum. Speed up the discovery process and time to MVP or design draft. De-risk by increasing the design team’s knowledge. Increase capabilities in UX without internal experts. Proactively prevent budget overruns and effectively collaborate with clients who have small budgets. Overcome the challenges of limited resources and budgets with quick and actionable data. Take on more projects without the pain, while growing opportunities for UX work. Maximize both your design productivity and quality. It can help you identify challenges, risks, and key elements for your design brief.Starting Price: $15 per month -
18
UXsniff
UXsniff
Experience a game-changing approach to user experience insights with UXsniff, an AI-powered tool that autonomously analyzes session recordings and identifies abnormal click patterns. Let UXsniff be your virtual UX analyst, transforming your UX analysis process. See exactly how your users scroll, move, and click on your website. Understand what frustrates your users, and take action to fix it. Analyzing hundreds of session recordings to extract UX insights can be a daunting task. That's why we've leveraged the power of the ChatGPT API to provide you with a summary of each recording. Now, you don't have to watch every single video. Simply review the GPT-generated summary and gain a quick understanding of what occurred in the session. With this summary, you can efficiently decide whether to skip a video or delve deeper into the details. Visualize aggregated data in an interactive heatmap and see how users scroll, click, and move on your website.Starting Price: $9 per month -
19
User Evaluation
User Evaluation
User Evaluation is an AI-driven platform that acts as an innovative solution for customer understanding. It’s designed to help businesses uncover valuable user insights with various AI tools. The automated process of data analysis can extract key information from customer conversations and turn them into AI reports with visual graphics. It also features an intelligent AI chat that aids in data understanding and brainstorming ideas. Never lose track of your findings with AI tags and notes!Starting Price: $39 per month -
20
FullSession
FullSession
Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.Starting Price: $39 per month -
21
Odaptos
Odaptos
Explore your users' feelings and emotions, enhance the user experience, and fast-track your user test process with our advanced analysis technology. Easily integrate Odaptos, a leading user testing platform, to bypass manual testing and instantly translate user reactions into essential insights. Understand not only where your users face challenges, but also how they feel in those moments. Odaptos identifies friction points by analyzing user experience testing, all while maintaining top-notch data security. Odaptos offers a collaborative space where your team can access all your UX test results, cooperate, and swiftly retrieve user insights on a centralized dashboard.Starting Price: €48 per month -
22
TheyDo Journey AI
TheyDo
CX and design teams map customer journeys to bring insights and data together. TheyDo enables your business to align strategy, planning, and delivery around journeys. With Journey AI you can turn research into high-quality journeys. Get everyone on the same page with a clear journey hierarchy and a set taxonomy. Set your business goals and show how tackling big opportunities across journeys delivers results. Most organizations have hundreds of journeys that make up the customer experience, Journey AI maps them all out. Create a consistent way of working with journeys at the heart of operations. When everything is important, nothing is. TheyDo helps to uncover top customer needs. Track work across teams and impact NPS and CSAT together. Onboard your entire organization with SSO and make sure all departments find their place around the customer journeys. Once you get to the point where you’re discovering opportunities that you wouldn’t have otherwise found, we offer three simple plans.Starting Price: $65 per month -
23
Simulit
Simulit
Create your own ai companion that collects user feedback in an interview like style and gives you more context as traditional feedback forms to help you make better decisions based on the data collected from the feedback your users provide. Simply add a description, set how your ai companion should behave, which follow-up questions he should ask and how he should sound like. Publish it and easily share it with your audience via link or implement it into your website.Starting Price: $29.99 -
24
Wondering
Wondering
Take the guesswork out of your product development. Make product decisions 16x faster with AI-first user interviews, prototype tests, surveys, and concept tests. Build and launch AI-powered research prototype tests, user interviews, surveys, and design tests for real users on your website or to our global panel. Rapidly get actionable insights in 50+ languages that help you grow your product. Whether you’re interviewing 10 or 10,000 customers, AI conducts and analyzes conversations with your customers, enabling stretched teams to conduct high-yield research in 10+ languages, asynchronously. Get to know your customers and test your assumptions continuously with AI-first research. Empower your team with actionable user insights based on AI-led conversations and concept testing with real customers. Target customers in your product with action-based triggers, or recruit participants from our vetted global panel of 150k participants and over 300 demographic, and behavioral filters.Starting Price: $149 per month -
25
Pathway
Pathway
Pathway is a tool for modern product teams to find relevant respondents and swiftly validate UX solutions. Pathway helps to create a better user experience, get insights faster, and involve the team in the research process. Create a range of usability tests, surveys, or asynchronous user interviews using a wide variety of methodologies. Add as many blocks as you need, mix them up however you like, and throw in some powerful logic. All of this is in a super easy-to-use interface. Generate a magic link, which will evenly distribute participants over variations of your test. No more plain open-ended questions. AI reads the context according to your instructions and asks follow-up questions to get deeper insights. Get insights from exactly who you need. With 400+ filters and 130+ countries to choose from, recruiting the right testers for unmoderated research has never been easier.Starting Price: $175 per month -
26
Product Lab
Product Lab
Always know your customers to develop products they want and need. Enjoy a free plan after registration, no credit card required. Utilize deep customer insights to perform highly targeted campaigns, ensuring relevance and effectiveness. Streamline profiling and persona creation to enrich designs, fostering more profound empathy with users. Utilize generated documents for synchronization within teams to ensure better alignment toward mutual goals. Rapidly comprehend any product, facilitating effective decision-making and strategy development. Improve product metrics by having a profound understanding of customers, ensuring personalized strategies. Accelerate MVP creation for launching faster to iterate product ideas in the market. Optimize workflows for efficient project delivery and better client satisfaction. Craft persuasive proposals backed by data-driven insights for increased client acquisition and retention.Starting Price: $10 per segment -
27
Exatom
Exatom
Understand why visitors leave your forms or check out and fix them. Successful optimization requires form experience analytics to get the most critical part of the customer journey right. Get your insights, optimize your forms, and grow your business. The forms on your website make or break your previous online investments. It's crucial that your webforms perform in an optimal way. Exatom helps you by providing three solutions in a single platform. Form analytics & field metrics; detailed insights you can't get with Google Analytics. Data-driven tooltips to give your visitor a gentle nudge. Notifications when your form experiences an issue. At Exatom we value your client's privacy. That's the reason that we made our platform cookieless. And don't collect any personal data. Our platform is used by SMBs as well as enterprise clients. Active in ecommerce, automotive, B2B, financial services, gambling, etc.Starting Price: €150 per month -
28
Liveminds
Liveminds
We source potential research participants using the biggest data set on human behaviour ever created. Your recruitment sample is based on extremely detailed insights on users’ behaviour on social networks and 10 million other connected websites. Behavioural Recruitment gives us access to 100X more people than the biggest global market research panels. We can find participants who genuinely match your criteria, from three billion people in 190+ countries. Your participants will be enthusiastic and fully engaged in your online qual & quant projects. People are fresh to research and keen to take part in one-off projects talking about a subject they’re interested in. Whether you’re running qual, quant, focus groups, ongoing communities or surveys, or carrying out consumer or UX testing – we can find the best participants for you. -
29
Fullstory
Fullstory
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data. -
30
Remesh
Remesh
Launch a live conversation with hundreds of people at once. Understand what your audience is saying in real-time using AI to organize and analyze the responses. Make confident business decisions with faster, richer insights. Mitigate risk and make better decisions by gaining fast, actionable insights and reducing bias while incorporating the customer voice throughout the innovation process, empowering you to make research-driven decisions three times faster. Save resources by democratizing insights in live, flexible conversations with up to 1,000 people at the same time, rather than doing follow-up surveys and focus groups. Reduce time by more than 50+ hours of work, so you can focus efforts on storytelling and crafting a narrative from data. Customers across many industries use Remesh to better understand their audience, enabling them to make better products, companies, and governments.