Best Social Work Case Management Software in Australia

FAMCare is powerful, cloud-based case management software for human services agencies who are looking to manage cases faster and make data analysis and reporting simpler to allow you to help more clients. FAMCare automates casework with flexible workflow tools and queued to-do lists, so nobody falls through the cracks. Powerful pivot table data reporting makes looking at data easy and fun and makes quarterly and annual reporting simple. Includes modules for workflow, new form creation, billing, portals and much more.

Sumac Case Management is an all-in-one solution for human & social service organizations. Effortlessly manage client intake, case notes, service delivery, and schedules; track clients, caseworkers, volunteers, and donors; and report on key metrics to report back to funders. HIPAA & PIPEDA Compliant. Need to do more? Add Sumac Donations, Grant Management, Volunteers, Memberships, and more. Sumac Case Management is perfect if you’re looking for: case management software for social workers, social work case management software, human services software, social services software, human services case management software, case management software social services, nonprofit case management software, case management software for nonprofits. Or if your nonprofit falls into any of these categories: Food Bank, Social Welfare Org, Community Services, Child & Family Services, Shelter, Health Services

A case management CRM that focuses on your clients, to measure real-world impact, not just data. Your Day Just Got Shorter - We know you’re busy and don’t have time for complicated software – We’ve changed that! Even your staff will enjoy using the system – No more headaches and missing data from reports so you can use your valuable time to serve more people. CharityTracker is a cloud-based, HIPAA compliant software that’s easy to use for nonprofits of all sizes. With no setup fees, hidden fees, or contracts, you can cancel anytime! Our time saving solution provides a secure way to streamline how you manage cases, record case notes & assistance, create reports, collaborate, set goals, measure outcomes, make referrals & prove your impact with change-over-time reports for your funders. We're at work in 2,200 communities! Book a free demo. Pricing starts at just $20/mo. user

Case Management software made simple so you can focus on your non profit. 360 degree views of your cases all from a single dashboard. Get rid of those excel documents and start accessing your data from any anywhere on any device. With InfoFlo you will get a fully customized system to fit your needs all at an affordable price.

No matter the size of your organization, our software has everything you need to manage and accelerate your performance. Our secure and scalable case management software has the flexibility to support your client’s needs and empower your agency. HIPAA and HITRUST security standard compliance ensure that your sensitive data and files are secure with PlanStreet. It is time to abandon manual forms and processes. Switch to PlanStreet and automate your client engagement, cases, forms, and files. We’re positive PlanStreet will help you and your team(s) plan, execute, and track work. We are confident that our case management software is the tool your health and human services team needs to get to the next level. Please contact us to schedule a free demo and to learn more about our unique approach to case management.

Tactiv are the creators of Enquire - the end-to-end lifecycle management software solution. Enquire is purpose-built grant management software used by large and small organisations in government, NFP and philanthropic sectors. The solution provides an instant uplift for grant, contract, scholarship, awards, disaster recovery and case management, as well as project delivery and impact reporting. Supported by the Tactiv team, who are experts in this field, the software is used to streamline administrative tasks, improve access and transparency to information and report on impact. Enquire allows you to manage your grants and projects online in a user-friendly and collaborative way, with one source of truth and easy reporting capabilities. Enquire supports templates, workflows, role-based access, contract, budget and project management, stakeholder reporting and integrates with other common finance/document management systems.

Want a simple, affordable, and secure way to take notes on the people you work with? Of course you do! That's why we created Notehouse. Our familiar, friendly interface puts users at ease and you'll be using the platform in minutes. Lauren's non-techie mom approved! Our focus is searchable, sortable, easy to read narrative notes , so you can keep track of conversations, meetings, and appointments with all your humans. Our narrative platform allows you to share information across teams so you know who took the note and when! Our side bar keeps must-have info front and center and our sticky notes never fall off! Finally, our customizable tag based system means YOU decide what you want to track, making sorting cases for reporting and analysis a breeze. We use two-sided encryption models, HIPAA compliant database servers, periodic security audits and more to ensure your information is private, secure, and for your team's eyes only.

CTARS is a web based client management system tailored for NDIS and OOHC providers. CTARS supports organisations to develop and manage personal client budgets, scheduling of services, billing and invoicing, day-to-day activity logging, goal tracking, medication management, incident management and reporting. CTARS allows an organisation to tailor the system to their business requirements, including configuring roles and permissions, form development, custom reporting, real time alerts and notifications and document management. Security - CTARS is hosted on AWS within Australia, is ISO Certified and supports additional end user security through MFA and SSO. Customised to your business - Your business is unique. That’s why we provide custom implementation for every new client to make sure CTARS matches the way you do business Easy to Learn - We provide recommendations and customised training, but the intuitive software automatically is adaptable to your individual needs

CaseXellence is a low-code intelligent process automation platform that enables public sector enterprises to modernize and transform their legacy infrastructure. CaseXellence has pre-built verticalized solutions designed specifically for public sector automation with security, transparency, and traceability at the heart of the platform. Experience the next level of case management with CaseXellence, the comprehensive suite designed to meet the diverse needs across various sectors, including government agencies, housing, education, and child welfare. Whether it’s Rental Assistance, Homeowner Support, Student Financial Aid, or Child Support, CaseXellence covers it all with elegance and efficiency.

Control your data, organize your work, manage your organization, make better decisions and share your knowledge. AidHound increases your productivity by 20%. AidHound is a software as a service (SaaS) designed to empower organizations with collection, analysis and visualization of data on their beneficiaries and activities in a secure and efficient way. Think about your goals, what data would you need to know if you're on the right track. Design forms and profile areas to collect data on your participants and the activities of your staff. AidHound collects all the data you need and translates it into usable information, this allows you to carefully analyze your progress and the impact your organization is having. Review your progress, derive concrete conclusions and recommendations that you can apply in your organization, make informed decisions, carry out adjustments and go back to step 1.

Become the best agency in the field. The solution you need to grow your agency, improve client satisfaction and centralize your records. Be compliant with all regulations and audits at all times. Faster and more accurate billing and quality controls. Give your team the opportunity to set up and explore FieldWorker to see how it makes their day-to-day work smoother. Features designed to help your team succeed. Invite your team, set up client info and contacts, track schedules and time, and you’re set! Whether you’re starting with a couple of clients or are a large enterprise, we’ve got a package to suit you. FieldWorker also provides reminders, automates processes, and generates state-mandated documentation leading to cost savings, P&L impact, satisfied customers & empowered workers. Spend less time on tedious, manual processes by automating processes to make day-to-day work easier. Avoid inaccurate billing processes through accurate automation and precise time-tracking.

Athena Software is now Social Solutions. We make Penelope case management software, a cloud-based systems designed to help nonprofits and social service agencies save time and money, increase efficiency, and generate accurate reports in order to achieve their mission. Penelope's comprehensive set of features include smart forms, referrals, reports, scheduling, billing, collaboration suite, online dashboards, and more. With ClientConnect, your clients can participate more fully in their care. The portal gives them the ability to check messages from their providers, view their provider’s availability and schedule new appointments, pay online or check their account balance, review tasks, and keep their profile and contact information up to date.

CaseWorthy is an advanced case management, client management and participation tracking application for Health and Human Service (HHS) organizations serving the nation's most vulnerable individuals and communities. Easy to use and customized to an organization's specific needs, CaseWorthy transforms data into actionable information teams can use to enhance their services. The platform features automated workflows, document management, rules and eligibility tools, as well as business intelligence dashboards.

Neon CCM offers secure, cloud-based solutions for tracking client information, outcome reporting, and so much more. Better data insights and data security, so you can spend more time with the people you serve and less time pulling data. Our team will work with you to build a system tailored to your specific needs and mission, so you can focus on the people you serve. Run, export & organize unlimited custom reports with personalized support from our project management team. If you’re tracking it, you can report on it. Keep sensitive information available to only those who have permission to access it using unlimited custom user groups. Add users and contacts as your organization grows at no additional cost. We offer optional HIPAA compliance for organizations handling sensitive medical information.

We do this every day-worldwide-in 43 countries! We show our customers how to collaborate. Case management is a collaborative process. Collaboration is cooperation. It is a melding together of all components into a logical flow. It means assessing, planning, coordinating and facilitating the delivery of support and services. It means meeting the needs of those providing services and those who require the services. Alcea Casetrack provides a completely customizable solution to manage all of your case management needs. You track complex interactions, with a collaboration of all resources, including documentation and eventual outcomes. Learn how Alcea CaseTrack can improve how your business collaborates. Whether it is for private or government institutions, in the medical, audit, legal, social (human rights) or other fields, the collaboration of individuals (from case workers, managers and clients, complainants to respondents) make case management a difficult environment to manage.

The Community Operating System (CommunityOS). Whether you need a proven solution right now, or something not yet invented, we offer the most configurable software for the leaders of positive change. People do not live in silos—so we build integrated solutions. From infant care to aging services, directories of community resources to volunteer opportunities, call centers to collaborative partnerships—and from the blue skies of daily operations to the grey skies of crisis and disaster—we unify systems. Designed for community partnerships, we integrate with telephony and texting solutions, healthcare providers and workforce agencies, entire networks of 2-1-1 centers and United Ways, and coordinated disaster relief agencies. Not a silo—a system of systems.

Have your whole team connected no matter where they are. Nothing to install, 100% web based and responsive for all devices. You decide who has what access. If you are a college campus, victim services and campus police can work together. If you work with partner organizations, they can have access too. Work from wherever you need to be. Run reports, check client records, update on the go. Everyone is connected in real-time. You can be in the office or on your tablet or cell phone. Nothing to install on your computer or laptop. Just go to the website set up for you. Use a computer, laptop, tablet, or smartphone. Screens are automatically resized. Built for victim services for police or non-profit organizations. A separate version is available for college campuses. Track all aspects of client cases. The main system is designed for victim services but has been adopted for other populations.

My Junna software addresses all of your software needs in one system to keep you organized and help manage your time. Organize client contacts & information to improve efficiency. Track progress, family members, professionals, demographics, and assessment all in one spot. Assign employees to specific clients. Your Dashboard provides quick access to clients, tasks, billable time, and calendar. Track productivity daily, weekly and monthly. Employees can easily check to monitor progress and meet targets. Instant access to partner contact info, frequently used resources, & organization-specific notes. Note high quality organizations for referrals. Upload PDFs & print vendor flyers with just a few clicks. Calendar Sync. Keep track of all your important dates and appointments, for individuals and/or teams. Works for individuals or teams. Create and assign tasks for care team. Syncs automatically with your Google, ical, yahoo or outlook calendar.

Technology for Social Change. We transform your nonprofit's relationship with data to improve programs and amplify impact. Our Salesforce consultants specialize in whole agency solutions for human services, philanthropy, and education organizations. Social services agencies are faced with an overwhelming administrative burden. You are expected to deliver results data to numerous funders, often through disconnected funder databases that don’t give you access to track and analyze your results. Our solutions span your whole agency by linking your data together and providing the tools to understand your impact in programs, fundraising, and operations. Leveraging our extensive experience building custom solutions for human services agencies, we’ve also developed Exponent Case Management–a fully-featured case management solution that provides powerful workflow, accessible analytics, and a modern platform that can be integrated with other systems.

CaseFlow® helps you ensure nothing and no-one falls through the cracks. Never miss target dates or appointments. Be alerted if outside agencies you depend on require following up. See exactly what is next up for any case. Upload new case information from an iPad or smart phone. You needn’t get behind on paperwork just because you are in the field. Snap a photo, jot details, move on. Case workers feel on top of their game, reminded of next steps, able to put their fingers on any case data at a moment’s notice – staying professional. Automation features cut their time spent on documentation. Your data is always encrypted and backed-up for easy recovery and security. Role-based access gives everyone the information they need—no more. Reporting tools that empower you to be proactive instead of reactionary! Stay in the know of what’s happening, and make informed decisions about where to focus your attention. Built for health and human services case management.

Our SaaS offering, ACUITYnxt, offers an end user experience that is intuitive and supports a whole-person approach to managing care. ACUITYnxt is designed to meet both regulatory and accreditation industry standards with little need for customization. Built with security in mind, ACUITYnxt is protected by industry-verified security, privacy controls, data encryption, and compliance measures. This major release of ACUITYnxt also features member scores and risks alerts including the John’s Hopkins ACG™, the Medicare RAF score, hierarchical condition categories (HCC), and health risk assessment (HRA) scores. ACUITYnxt is a true SaaS solution designed to optimize clinical outcomes, maintain compliance, and improve financial and operational excellence. The system supports the needs of health plans, TPAs, ACOs, and other risk-bearing organizations. Designed to meet regulatory standards out of the box, ACUITYnxt allows organizations to achieve both URAC and NCQA accreditation.

mCase is a unique, completely configurable cloud-based solution that makes case management tasks faster and more efficient. It lets staff support their clients in the office and out in the field, using mobile devices and the web, while providing an easy-to-use and powerful case management solution. mCase supports all aspects of the case management life cycle, including intakes, assessments, service planning, outcomes measurement and eventually, closure. Get an easy to use, comprehensive solution that gives you the tools you need to do your job, while reducing the amount of time you spend at your computer. Access robust reporting, analysis and dashboards to ensure process adherence and effective resource allocation. The mCase low code/no code platform allows you to deal with a changing business environment. It speeds up app delivery by an order of magnitude and dramatically reduces development costs.

Community CareLink was built by clinicians, for clinicians to streamline the processes behind People Serving Organizations all around the world. Community CareLink was built with your organization in mind, driven by a user friendly interface and top notch customer service. Drive efficiency, save time & improve quality of care. Have more data at your disposal to prove your successes. Remain in compliance with ever-changing regulations surrounding funders. Send client information without concern of data violations. Schedule appointments at partner agencies for your clients in real time. Track your beds and the success of your programs in real time. View customized reports based on the needs of your organization. Take your entire organization to a cloud hosted, secure platform. Build and maintain a record of referrals going both in and out.

If you are a non-profit, charity or public sector organisation who assist individuals into employment, better health, wellbeing or improved skills then our software will help you, help them. Our professional team has the right mix of expertise in terms of subject matter, programme knowledge, experience and systems technology. We will configure our platform to meet your exact needs. Our professional team has the right mix of expertise in terms of subject matter, programme knowledge, experience and systems technology. We will configure our platform to meet your exact needs. The ICONI platform is highly configurable and can meet the operation and reporting needs of any support programme. Our Multi-Programme design enables organisations to manage multiple programmes from the same solution.

Pieces™ Connect is a scalable, cloud-based case management platform that can help organizations better address the social, economic, and behavioral determinants of health. This transformational solution connects healthcare organizations with the community groups that look out for vulnerable populations – so patients get the help they need beyond the clinical setting. A comprehensive solution for connected community health. A complete solution to manage people who need social service support. Easily input, store, and manage information about patients or clients who utilize social services. As a turn-key solution, our staff will set up your community network, train, and support your team. Connect is designed with your needs in mind, so you have the information you need, not extra clutter you don’t. We know you have various levels of proficiency among staff—so we kept it simple and intuitive.

Persimmony’s cloud-based suite of solutions was designed in close collaboration with leading industry experts and offers Case Management, Time Study, Contract Management, QRIS, Intake/ Client Portals, a full suite of communications tools and 700+ fully customizable forms and reports – all accessed through a unified, single sign-on interface. Unique to Persimmony – our solutions are embedded with Federal Financial Participation methodologies from the first line of code – empowering government agencies to capture significant Federal reimbursements for activities they are already performing. The Persimmony approach combines expert consultancy services with user-friendly software to equip your team with the tools they need to maximize client outcomes and increase funding. Persimmony solutions can be successfully applied within most community service-providing entities.

KaleidaCare is a web-based social service and foster care tracking, management, and reporting software. Specifically built to add the most long-term and short-term value for mental health and social service agencies, KaleidaCare Solutions helps these organizations seamlessly track client admission, administer programs and services, and manage client treatment and outcomes. Affordable and easy to adopt, KaleidaCare enables social service agencies to seamlessly create reports, manage billing and deadlines, receive notifications, and electronically sign and store documents in the office or at home with the use of any Internet-based device.

Pull from our library of different note templates and treatment plans, customize what’s there and use our form builder to put together entirely new templates from scratch. Own your workflow, you can enter notes and document findings on your terms from the calendar, the client's chart, or even in-session. The client portal makes it simple for your clients to keep up with their scheduled appointments, join video sessions, access homework assignments and submit payment. Satisfied clients progressing with their therapy are much more likely to refer new clients. Make it an easy decision to refer a friend, with the TheraPlatform client portal.