Best Social CRM Software for WeChat
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Compare the Top Social CRM Software that integrates with WeChat as of December 2025
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This a list of Social CRM software that integrates with WeChat. Use the filters on the left to add additional filters for products that have integrations with WeChat. View the products that work with WeChat in the table below.
What is Social CRM Software for WeChat?
Social CRM software combines traditional customer relationship management (CRM) tools with social media platforms to enhance customer engagement and improve relationship management. These solutions allow businesses to monitor, track, and respond to customer interactions on social networks, integrating social data into customer profiles. Social CRM software enables businesses to engage with customers in real time, analyze sentiment, and address customer service issues directly through social media channels. It also helps companies gain valuable insights into customer behavior, preferences, and needs, allowing for more personalized marketing and service efforts. By integrating social media with CRM, businesses can provide a more comprehensive and seamless customer experience. Compare and read user reviews of the best Social CRM software for WeChat currently available using the table below. This list is updated regularly.
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1
Parllay
Parllay China
As a personalized marketing platform, Parllay aims to create a personalized experience for your WeChat followers. With Parllay, you can automatically identify sales opportunities among followers, continue to accurately nurture customers with different lifecycle stages, shorten the conversion time and increase the conversion rate from followers to customers. Parllay-WeChat CRM helps companies manage WeChat Official Accounts, identify customers among WeChat followers, increase purchase conversion rates through personalized engagement, optimize marketing decisions with in-depth data analysis, and integrate HubSpot CRM to achieve a "follower-lead-customer" one stop management. Parllay and HubSpot's omni-channel marketing automation allows your potential customers to proactively discover the purchase path, thereby completing more transactions more easily. With Parllay WeChat marketing automation tools and HubSpot workflow, you can use the behavioral data of each potential customer. -
2
Knight
Knight SaaS SCRM
Track visitors behavior to find the most suitable marketing channel. Monitor the effectiveness of marketing activities across channels by analyzing the exposure, access, and user acquisition of marketing content across those different channels. Integrate all touch point data from different user path ways. (e.g. official website, WeChat, email, content marketing, exhibitions) to achieve cross-channel attribution. Compare customer acquisition and conversion effects of each channel, allowing marketing strategies to be optimized in a timely manner. Online form - automatically collate the information when a customer completes an online form and add the customer to the contact list. Knight supports different types of forms to suit various marketing scenarios, such as advertising landing page, official website registration, event registration, etc. Identifiable QR code - embed a QR code in emails, articles, offline materials etc. to monitor call-to-action activities. -
3
Jumper.ai
Jumper.ai
Make yourself personally available to your customers and attend to them anytime, anywhere - via messaging apps, on your website and blogs, or through your social posts and ads. Deploy artificially intelligent conversational bots, assign in-store sales associates, or mix the two to handle any volume of simultaneous and heterogeneous customer conversations. Process transactions and let your customers shop via instant messaging like it was your cash counter. Take orders, collect payments, book appointments, and more. Discover meaningful insights about your customers’ shopping behaviors. Keep them in the know with relevant notifications and tailored product suggestions. Jumper.ai provides a personalized solution to engage with our fans, to learn more about our consumers, and to shape future campaigns.Starting Price: $0 -
4
WeMine
WeMine
The solution for chat-based marketing and applications. Chat-apps such as Facebook Messenger, WeChat and WhatsApp have been picking up as the new wave for brands to market their services and products. It is a trinity of message dissemination, customer service and O2O applications. 80% of messages sent via chat-apps will be opened by your followers. Compared with traditional email marketing, chat-app provides unparalleled interaction which email cannot support while the followers’ interaction can be captured for improving sales and optimizing the customer journey. WAMP is written as "WeMine Analytics and Management Platform", which is an analysis and management platform developed by WeMine for instant messaging applications (Chat-apps, such as Messenger and WeChat). Companies can connect to Chat-apps through WAMP and easily operate online customer relationship management (SCRM), data collection, data analysis and marketing automation, etc., to achieve the goal of enhancing brand image.
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