Page 3 | Best Review Management Software - November 2024 Reviews & Comparison

RaveCapture

Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. Highlight your customers’ voices on your website and social media profiles to build trust with new customers and drive sales. Showcase customers’ reviews throughout their buying journey with on-site displays and social media posts. Share your stars on search engine results pages (e.g., Google) and your user-generated content on your social media profiles. Use content created by your customers to drive new sales from your marketing channels.

Starting Price: Free

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eComEngine

Save time, automate repetitive tasks, and increase profitability with software from eComEngine. We proudly support some of the world’s largest merchants with our reliable Amazon seller tools. Whether you're just getting started with selling on Amazon or running a warehouse with multiple employees, eComEngine has the tools you need to operate and grow your Amazon business. Increase your presence on Amazon with reviews, feedbacks, and ratings. Build and protect your business while staying compliant with Amazon's policies. We created FeedbackFive® to solve one simple problem, automating Amazon feedback and review requests. Automated review requests get the results you need without the time commitment. Monitor ASINs to get review updates and identify trends without constantly checking your listings. Get email or text alerts for your Amazon feedback and reviews so you can take action quickly when needed. If a buyer is unhappy, you'll know right away.

Starting Price: $9.99 per month

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xSellco Feedback

xSellco

New customers can sign up for Feedback and eDesk completely FREE until September end. No hidden fees, no obligations, no risk, no credit card required. Boost your brand with more reviews from happy customers. xSellco feedback drives customer reviews to anywhere you want them. 95% of shoppers will read reviews of your business and product before deciding to purchase from you. Create simple targeting rules to ensure that you only target your happy customers with review requests via email. Base rules on factors, such as on-time delivery, previous positive reviews, product purchased and more. Use proven email templates and insert your logos and product images, or create your own emails tailored to your brand. Personalize emails with smart dynamic placeholders for customer name, product name and more. xSellco Feedback connects seamlessly with everywhere you sell, so you can increase your Amazon Feedback and broader online reputation from a single place and drive reviews.

Starting Price: $79.00/month

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Amsmailer

Get more Amazon reviews, track sales & monitor Amazon listings with instant alerts! Get more Amazon reviews (up to 8x), be allerted to Buybox Highjackers, bad Reviews and product Suspensions, monitor seller Reedback and a Sales dashboard! Amsmailer is your automated Amazon customer service and listing assistant! Don’t worry our Amazon software is 100% Amazon compliant, so you can automate your Amazon business with confidence! Amsmailer is an automated Amazon review and feedback software, alerting you as soon as you get negative seller feedback or reviews (3 stars or less) so you can quickly make it right… Our software gives you the ability to respond instantly to scammers, listing hijackers, bad reviews!Our Amazon seller software allows you to send your Amazon customers a series of optimized & automated emails that can in some cases increase the amount of genuine positive reviews by up to 8x!

Starting Price: $16 per month

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Opinew

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. We let you import from Amazon, Aliexpress, and eBay, making it easy to get started. Opinew is optimized for Shopify - our technology ensures that our reviews app doesn't affect your page load speeds. Review Generation - Schedule Email & SMS requests to ask your customers to leave a review - Order printed review requests to be sent along with your customers' orders - Direct from the product widget - Create questions & answers to better inform your customers. Import Reviews - From Amazon, eBay, AliExpress - From Oberlo, Spreadr, Importify, Dropified - From other review applications - In 1-click using our Chrome Extension Widgets - Product reviews, - Star ratings - Footer badge - All reviews page - Review Pop-Up Marketing & Upselling: - Create coupons to incentivize your clients to leave a review - Google Shopping - Analytics Dashboard

Starting Price: $19 per month

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Hello Reviews

Want an easy (and smart) way to get loads of positive reviews? With Hello Reviews, you can take your reputation to the next level and increase your bottom line. Are you an agency wanting to help clients by offering a proven way to increase their reputation? Hello Reviews has an agency/partner program! Start generating a healthy profit and scale your agency. If you are an enterprise or aren’t sure where you fit, contact us and we will help orient you. It’s helped countless businesses in Australia across 100’s of industries generate millions of reviews not only on Google but other review sites including Facebook, Yelp and more. With our savvy consumers, it can be intimidating to think they already have formed an opinion of our business before they make an online purchase or even step foot in our door.

Starting Price: $29 per month

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Objection.co

Objection.co is a reputation management platform that proactively protects your business from competitors, bots, untruthful customers, and various other sources of low-quality reviews. Analyze negative customer feedback at scale using our proprietary API that can process tens of thousands of reviews per second. Experience innovative reviews screening. Removing reviews validates our product further and enhances our machine learning. Our review response technology takes snippets of the review and inserts them into a genuine response that you can copy/paste into your public response area. Get genuine case management for every customer who took the time to tell you what you did wrong. Objection.co is the only simple Review Dispute Software with all the features you need to manage your negative reviews and build the best Reputation around your business without having to deal with anything or anyone.

Starting Price: $159.99 per month

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Guestmeter

Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

Starting Price: $49/monthly/per property

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Ryviu

With a few simple steps, you can easily display customer reviews and increase conversion rates. Customers can ask questions about products, and you can easily manage and answer them. Ryviu app is a powerful review app built for Shopify stores with the aim of promoting online businesses to succeed more quickly by using customer reviews. From the early days, Ryviu team only had 4 members, including Founder Nam Nguyen and 3 other associates. They are all young and enthusiastic engineers. Along with the process of completing and developing the App, the team has now grown to a strong team with enough specialized departments to specialize in work, as well as provide the best customer support.

Starting Price: $4.99 per month

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Loox

Level up your store with strong social proof. Whether you’ve just launched your first store or are an established brand, Loox will help your business grow. Increase conversions, attract quality traffic and encourage repeat purchases with visual product reviews. Loved by over 90,000 Shopify merchants. Schedule automatic, fully branded review requests and reminders to encourage your customers to snap a picture and leave a review. Stand out from the crowd with an elegant online store your customers can trust. No matter what theme you are using, our stunning review galleries are the most beautiful way to display product reviews on Shopify stores. Photo reviews on product pages drive up to 91% uplift in conversions. Loox helps you to generate significantly more reviews with photos and display them in stunning review galleries, boosting credibility, conversions, and sales with strong social proof.

Starting Price: $9.99 / mo

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AreTheyHappy

AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trial

Starting Price: €49/location/month

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JustReview

JustIdea

There are hundreds of useful reviews of your company on the web. But they can simply go to waste, as your customers don’t know they exist. So why not collect them all and embed the reviews in your website to make your product even more trustworthy? Don’t worry, with us it’s as easy as pie! Just sign up for free and benefit. By using advanced tools and magical technologies, we can collect all your reviews from the web every single day. You are notified when a new review pops up in any service and we embed it in your website right away. We work hard to help you make your offer even more appealing for customers. And your satisfaction makes us proud! With JustReview you can collect all the Reviews and Testimonials concerning your brand in one place! But now you may also conveniently include them on each of your subpages in the form of JustReview Badge. It’s a simple and transparent way of building your social proof that really works.

Starting Price: €9 euro per user, per month

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Endorsal

No more fishing for compliments Customer testimonials, automated. Set up in 10 minutes. Collecting high-quality testimonials is important to every business. But it's always been a long, painful game of back-and-forth. Endorsal streamlines the whole process by fully automating it, saving your business time and money. Increase conversions, build customer loyalty and strengthen your brand. Choose the information you’d like to collect from your customers, customize the form to match your brand and you’re done! Send automated review requests to your customers via email & SMS. Choose from one of our clean, responsive templates and customize to your branding or create your own using our REST API. Embed testimonials wherever you like in minutes with no coding knowledge required. Customers can easily publish their comments to review platforms including Google My Business, Facebook Pages and Yelp.

Starting Price: $39 per month

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Testimonial

Collecting video testimonials is hard, we get it! So we built Testimonial. In minutes, you can collect video testimonials from your customers with no need for a developer or website hosting. Create a unique link for your business. Share the link easily via email, social media, or even SMS. Customers can leave text testimonials if they prefer, and you won't pay a penny for those. Your customers can record their video testimonials on any device, with no login required! Drive more sales on your website by embedding the Wall of Love in under 2 minutes. No coding knowledge required! For each of your businesses, it will have a dedicated space page with a unique link. Your customers can directly go there to record a video. It's a page to show all your selected testimonials. You can even add the whole wall to your own site with an iframe embed code. You will have a dashboard page to manage all your spaces. You can add/update/remove the space as you want.

Starting Price: $20 per month

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TrueReview

Easily create SMS & Email review or survey requests and set up smart drip campaigns to get more customer reviews and feedback. Make it easier for happy customers to leave a review by qualifying them first. Give unhappy customers a quick way to provide direct feedback to avoid a negative review. Through your review requests, customers can leave reviews on websites you specify, like Facebook, Google, Yelp or any website you add. Segment customers into happy and unhappy customers. Easily show happy customers your review websites, or collect direct customer feedback from unhappy customers and avoid negative reviews. Connect your favorite CRM software with TrueReview, sit back and let the app automatically send review requests to your customers or create new contacts in your contacts page whenever you complete a job, close a ticket, get paid for a service, or any other trigger that you select in your CRM.

Starting Price: $23 per month

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goodreviews.io

goodreviews

All reviews collected integrate directly with Google – the worlds leading review platform. A recent study found that 17% of all clicks go to position one in Google’s local listings. From those who click 53% will then visit that business within 48 hours. That’s crazy. Over half of the people searching for businesses are ready to become a customer. Reviews are one of the most important SEO ranking factors for local business. If you serve a local area, either independently or as a large chain, then it’s imperative you collect reviews to outperform your competition. Unlike any other platform we ask returning guests to leave a review whilst they’re on your website. We return to brands we love. That’s why your website is the perfect place to collect more 5-star reviews. Goodreviews pulls in all your business locations and allows customers to leave a review with the location they had their experience.

Starting Price: $49.99 per month

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Zonmaster

Zonmaster helps Amazon sellers monitor, manage and automate emails, product reviews, orders and feedback. Create professional email templates with buttons, gifs and emojis. A/B test subject lines and analyze open rates. Send or exclude emails based on triggers like refunds, shipping, delivery, and feedback. Instant notification when reviews are posted. Monitor all product reviews and listings and get notified when reviews, hijacks, buy box loss, and listing changes occur.

Starting Price: $6.99 per month

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5th Star

Protect your Business’s Online Reputation with 5th Star, The #1 Reputation Management Plugin for WordPress. 5th Star collects and manages reviews from your visitors. Positive reviews are redirected to the review platform of your choice (Google, Yelp, Trustpilot and More) while negative reviews are blocked and redirected to your email. Take control of your online reputation today with 5th Star! Get more Positive reviews and Block Negative reviews before they're posted publicly. 88% of the consumers trust online reviews from reliable review platforms as much as personal recommendations. 92% of customers are more likely to use a service or buy a product after reading a positive review from trusted review sites. Google and other search engines use reviews from major review platforms as a ranking factor in local search.

Starting Price: $9.99 per month

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Retamo

Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.

Starting Price: €19 per account per month

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Surveyed

Spicyfy Ventures

Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.

Starting Price: $49.99 per month

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Trustindex

100,000+ businesses use Trustindex to collect and embed reviews easily. Increase SEO, trust, and sales using customer reviews. Display and manage all your reviews in one place, and boost your online reputation with our review summary page. Display your reviews with our beautiful, easy-to-integrate, and mobile responsive widgets. Choose from 36 layouts and 25 pre-designed styles. Collect 100+ Google reviews with only 3 minutes of work and get the 1. position on Google Maps in your industry. Turn your Google reviews into breathtaking social content with the help of our 3.000.000 unique background photos. Create e-mail signatures containing review summary widgets and integrate them into your newsletters, so your clients can see your greatest reviews more. Our customers have 17 million widget appearances every month. More than +100,000 customers have a Trustindex account. Our customers reported a 17.7% increase in sales.

Starting Price: $65 per year

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TrustMate

You will improve your Google search rank. You will attract more determined customers. You will build a rock-solid online image. The customer buys a product in your store or uses your services. TrustMate asks the customer for a review by email or via SMS message. The customer composes a compelling review using a revolutionary “point and clicks” hint system. He can also add a photo. He goes to the thank you page where you can encourage him to continue shopping. Customers seeing reviews on your site feel confident while shopping and are not looking for reviews elsewhere. Future customers are more likely to come to your site due to their higher position in search engines. Send a test email invitation and add a review using clickable hints. See how easy it is! A higher position in the search engine thanks to unique content from your customers. Customer doesn't have to look for reviews outside of your store.

Starting Price: $6 per month

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Laika

Laika is an easy-to-use tool created for overlooked small businesses to collect customer reviews. Laika is an easy-to-use tool created for overlooked small businesses to seamlessly collect customer reviews from real customers to help you get that coveted 5-star rating on Google Maps, Tripadvisor, etc., from real customers. It also protects your business from negative viral reviews. Laika enables you to communicate directly with the customer and resolve their issue quickly before that negative review goes live.

Starting Price: $20

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Reviewbit

A review app to send automated, personalized review requests. As opposed to a 1% conversion rate of email requests, we offer 36%. The ease of sending photos & videos via WhatsApp will prompt customers to respond readily. Create an emotional bond with customers via an intuitive chat experience. Send separate follow-up messages for star ratings, and text & photo reviews and motivate customers to leave reviews. Display reviews in attractive widgets to spur hesitant buyers to make quick decision.

Starting Price: $19.99/month

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BrandWizard

BrandWizard.io

A single automated platform for comprehensive reputation management and online presence. We find duplicates and fakes of your locations in order to always bring customers to the correct address, not to lose positions in search results and customer reviews. Collect reviews from popular digital services, receive notifications of new ones and respond to them from a single account. BrandWizard uses machine learning to identify the content of photos in your listings and allows you to send complaints and delete the irrelevant ones. Monthly analytical report on the status of your company’s online presence. Analyze how your competitors work with reviews and what is the rating of their locations to improve your reviews strategy. Connect your employees or franchisees to BrandWizard with the ability to distribute access rights.

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Real Review Response

Reviews and responses have a major impact on your business and are a major decision point for your customers. Real Review Response can help you get more reviews and make sure all reviews are responded to with great customer service, re-marketing, and SEO. An online reputation management platform that cultivates trust, establishes credibility and drives growth through genuine customer connections, automation, and connecting with top-tier writers and creatives. Easily input emails into the platform, or in most cases, we can connect to your current system to send emails to your customers. Then our amazing writers respond to every review with great customer service, re-marketing other products/services, and SEO. Our platform connects via API to top review platforms and pulls those into R3. Once there, our vetted & trained writers, cultivate responses that show empathy, utilize keywords for SEO, and look for opportunities to re-market other services.

Starting Price: $4.99 per month

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Broadly

Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business. Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

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Pozative

Adit

Online reputation is everything. Pozative gives you the power to generate positive reviews online faster so you can grow your practice and rank higher on search engines. We filter out the unhappy patients so their negative reviews are sent directly to your email where you can follow up privately, not posted online! It's all about getting the best reviews on websites people actually care about. Easily sync your Facebook, Google, Yellow Pages, Healthgrades, Vitals, Angie's List, or RateMD accounts, and get patients to validate your practice online. Let's face it, everyone has their phone in their hand. With the ease of a quick text message, you're going to get multiple reviews with a push of a button. Made convenient for the most impatient; sit back, relax, and let the review requests do the work. Besides, who calls these days anyway?

Starting Price: $90.00/month/user

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re:spondelligent

respondelligent

Review management solution that allows monitoring online reviews from 50+ reviews sites, analyzing feedback with the most advanced semantic analysis, and gaining valuable customer insights. Keep track easily of your online popularity with the re:Score algorithm. Respond directly to reviews from the app or use the unique Response Assistant. We provide professional, individual, customized responses written on your behalf in the language of the review ready to publish with one click only.

Starting Price: $39.00/month

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ConfidentCustomer

Confident Customer

Complete reviews solution for your eCommerce store to turn it into powerful strategy to scale your eCommerce. Turn your reviews into powerful gamification and retargeting strategy that works! Our platform automates the process of getting reviews and turns them into powerful gamification and dynamic retargeting in Facebook Ads and Google Adwords. After implementing ConfidentCustomer to your business you can receive video reviews from your satisfied customers and let new potential clients see the high-quality level of service you provide. Google search results with our rating widget. You can automatically share reviews from customers on social media as it will help your company’s page appear in the search results on Facebook, Twitter, and LinkedIn. Send invites via email/sms to review your products or services. Record reviews from customers and automatically show or play it on your website. Rating will be displayed in search results with a Google-approved widget.

Starting Price: $29 per month

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Best Review Management Software - Page 3

Compare the Top Review Management Software as of November 2024 - Page 3

RaveCapture

eComEngine

xSellco Feedback

Amsmailer

Opinew

Hello Reviews

Objection.co

Guestmeter

Ryviu

Loox

AreTheyHappy

JustReview

Endorsal

Testimonial

TrueReview

goodreviews.io

Zonmaster

5th Star

Retamo

Surveyed

Trustindex

TrustMate

Laika

Reviewbit

BrandWizard

Real Review Response

Broadly

Pozative

re:spondelligent

ConfidentCustomer

Best Review Management Software - Page 3

Compare the Top Review Management Software as of November 2024 - Page 3

RaveCapture

eComEngine

xSellco Feedback

Amsmailer

Opinew

Hello Reviews

Objection.co

Guestmeter

Ryviu

Loox

AreTheyHappy

JustReview

Endorsal

Testimonial

TrueReview

goodreviews.io

Zonmaster

5th Star

Retamo

Surveyed

Trustindex

TrustMate

Laika

Reviewbit

BrandWizard

Real Review Response

Broadly

Pozative

re:spondelligent

ConfidentCustomer

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