Best Returns Management Software in South America

ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns

Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards. The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.

Elite EXTRA: Revolutionizing Last Mile Logistics Elite EXTRA is a cutting-edge software company dedicated to transforming logistics operations through its comprehensive last mile software suite. Our mission is to improve your logistics processes, enhance your bottom line, and deliver exceptional customer experiences. Since our inception in 2008, we have been at the forefront of logistics innovation, providing solutions that simplify and streamline operations for over 325,000 users worldwide. Simplifying Logistics with Advanced Solutions At Elite EXTRA, we understand the complexities and challenges of last mile logistics. Our software suite is designed to address these challenges head-on, offering powerful tools that optimize routing, enhance delivery accuracy, and ensure timely deliveries. By leveraging our solutions, businesses can reduce operational costs, improve efficiency, and exceed customer expectations. Get started today by signing up for a free demo.

Cahoot is the next-generation eCommerce order fulfillment network powered by our patented and easy-to-use shipping software. With 100+ eCommerce fulfillment centers throughout the United States, we offer nationwide 1-day and 2-day delivery to over 90% of the US population. Cahoot provides reliable and affordable US fulfillment services for ALL sales channels, including leading marketplaces such as Amazon, eBay, and Walmart and leading eCommerce platforms and shopping carts, including Shopify, BigCommerce, and Magento. Cahoot is the world's first peer-to-peer eCommerce fulfillment network that provides ultrafast order fulfillment at 30% lower cost than traditional 3PLS.

Kentro redefines ERP for the E-Commerce era, offering a cloud-based, multi-channel solution at a fraction of the cost and complexity of traditional systems like NetSuite or SAP. It's user-friendly, efficient, and packed with essential features: real-time inventory management, order fulfillment, built-in B2B stores, comprehensive supply-chain management, and automated accounting. Plus, seamless integration with 100+ tools and 5000+ zaps ensures that Kentro effortlessly connects and automates your business processes. Capabilities include advanced inventory tracking, dynamic order routing, drop-ship automation, and more, all designed to streamline your E-Commerce operations. Experience the future of ERP with Kentro.

One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.

Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth! Finally, feel confident in your decision-making with unrivaled visibility, control, and support. Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com!

Manage inventory, orders, shipping, and a lot more with Cin7 Orderhive, a top-rated order management software. Cin7 Orderhive is a feature-packed software designed to help automate your business. It offers a wealth of built-in features for tracking orders across multuple channels, managing sales and purchase orders, shipping, and facilitating inventory control.

EcoReturns is an AI-ML-powered eCommerce returns solution that reduces, automates, and manages returns for online brands worldwide. It helps brands meet their sustainability goals by reducing carbon emissions caused due to returns. Our returns reduction features include: 1. Risk assessment model that flags risky orders 2. Smart incentives that entice shoppers to retain an item instead of returning them 3. High-end return analytics that allows merchants to gather actionable insights about returns. Our customers have successfully prevented returns worth over $700k to date and have saved thousands of dollars. Here are a few reasons why EcoReturns is the best returns solution for you: -Reduce returns by 30% -Save up to 80% on operational costs -Meet your sustainability goals -Convert existing customers to repeat customers Go live with EcoReturns in just a few minutes and join our family of thousands of brands that have scaled from 0-10!

WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users. Features Summary: ✓Proactive Notifications of delivery status ✓Package Tracking ✓Returns & RMA ✓Store Locator with complete SEO schema and Social Integration ✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS ✓Delivery Estimate Algorithm based on historical processing & delivery ✓Customer Satisfaction Score survey and Net Promoter Score ✓Analytics & Statistics for data-driven decisions ✓Branded Tracking Page for a premium self-service tracking experience Integrations: 🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup 🔗Shopify - Full integration from Order Tracking and Returns 🔗BigCommerce - Full integration from Order Tracking via Zapier App 🔗Netsuite - Full integration via Celigo

Whether you’re scaling a startup or evolving an established enterprise business, discover ecommerce capabilities that meet your needs. Grow your sales and save time with our suite of industry leading apps. Boost conversion rates and average order value with pricing and promotion apps, make recurring revenue with Bold Subscriptions, create customized products and experiences, and more. Scale faster with platform agnostic, industry leading subscription, checkout, and pricing and promotions solutions. Deliver commerce-enabled experiences to meet shoppers where they are with flexible, robust APIs. Don’t sacrifice speed to market to deliver customer experiences that convert. Plug in one or more of our commerce APIs to any front end touchpoint. Leverage proven subscription, checkout and advanced price rules modules. Pre-built partner integrations to accelerate implementation and core APIs with centralized management for platform and back end integrations.

The only shipping app designed to be more than a shipping app. Made for successful customer oriented online shops to grow sales and optimize costs. A single place to manage all your orders. No matter if you have just one awesome online shop, or run a fully omnichannel eCommerce business – we enable you to manage all your orders in one single place. Automation and tools to 4x your fulfilment speed. Outvio is built for optimization, speed and flexibility. From printing out 100 shipping labels at once, to smart barcode scanner mode, to your own custom built shipping rules. Outvio adapts to your operations and takes them to the next level. Augment customer loyalty and shopping experience. Take control of the whole delivery experience with your own personalized tracking pages and perfectly timed delivery notification emails. Use the delivery flow to promote offers or sales events. Take advantage of our AI to deal with delays before your customers even know about them

Hafback is a consumer returns management software paired with a returns recommerce marketplace built for ecommerce merchants. This allows you to take consumer-initiated returns, instantly list them for sale on our marketplace, and facilitate peer-to-peer shipping between the returner and marketplace buyer. This allows us to eliminate the need to send ecommerce returns to your warehouse, cutting out the cost and environmental impact this process creates.

12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.

Inventory and Shipping platform for ecommerce. Veeqo helps online retailers deliver the experience their customers deserve. Shipping with Veeqo automatically gives you access to the lowest USPS shipping rates. All Veeqo users get Commercial Plus Pricing, with savings of up to 46%. A single platform that gives you complete control of your entire inventory – no matter how many sales channels or warehouses you operate from. Quickly bulk ship orders from any sales channel, automate repetitive shipping tasks and track every delivery in one place. Veeqo is the #1 Inventory & Shipping platform for you and your customers. Give your customers a seamless returns experience that keeps them coming back. Manage every return in Veeqo from start to finish. Create returns, record the reason, easily update stock and issue refunds - all from one platform.

The Shipping, Returns and CRM Suite built for Ecommerce. An excellent consumer experience takes more than quick order fulfillment, customer friendly returns and great communications. How many browser tabs does it take to run your business? ReadyCloud is a suite of connected systems designed to improve the way you work. Shipping, Returns, Growth Marketing and more are all connected through ReadyCloud for better communications from Admin to Operations… all without a bazillion tabs. Connect your sales channels and watch your orders flow through an ecommerce CRM to Shipping and Returns all the way to email Marketing. Every piece is modular, and most are free, so you can add only what you need. Get started with the ReadyCloud Suite today and watch your business fly. Action Alerts is growth marketing. It sends a focused email or text based on your customer’s shopping behavior.

Auto-magically generate labels, refunds and emails to save time and enhance your shopping experience. Customize your portal and emails to look and feel like your website. Our platform cost is based on the number of returns you make each month. The more returns you make, the lower the cost per return. We also offer annual agreements for merchants looking for a cost-effective solution.

The all-in-one shipping platform for e-commerce. We help +15,000 e-commerce businesses save time, effort and money on their most frustrating process- shipping. Connect to your favourite carriers and ship worldwide. Get flexible. Sell more by offering shipping options from the world's best carriers. Ship faster. Build a custom workflow to pick, pack, and print shipping labels at light speed. Build your brand. Delight your customers with fully branded tracking emails and pages. Take charge of returns. Manage your customer’s experiences with complete control over the returns process. We work with the big guys. Your business isn’t like anyone else’s. That’s why we’ve built integrations and relationships with the world’s leading e-commerce platforms and shipping carriers- so you can custom build the perfect combination for your store. You’re in good company. E-commerce stores of all shapes and sizes use Sendcloud to automate their shipping process to scale and go global.

The fastest growing merchants offer a great returns experience. Returnista is a returns management platform that helps you get the most out of your returns process. E-commerce is changing. Companies that are winning ensure an optimal customer experience at every touchpoint of the customer journey. Companies that do not do this are left behind. Get real-time insight into all your returns from all over Europe. See where a return is at any time. Inform customers in real time, and see the number of customer questions decrease drastically. By stimulating exchanges during the return process, you can significantly reduce the number of returns from your web shop. As a result, you retain more turnover and have more loyal customers. By collecting data on the return behavior of your customers, you can gain insight into which customers give you the most. This return data - down to SKU level - helps you optimize your offering.

Provide a delightful post-purchase customer experience to reduce returns and convert one-time shoppers into loyal customers. When choosing a brand, 58 percent of buyers find the post-purchase experience to be the most significant parameter. ClickPost provides you with a unified API platform to bring collaboration and visibility while leveraging logistics intelligence to reduce exceptions and real-time tracking with predictive analytics to enhance customer experience. To build trust with a brand, customers need clear communication, exact delivery requirements, and a seamless shipping experience. Customers have increased their shipping NPS by 40% with ClickPost. Leading enterprises have achieved a 9x Return on ROI by reducing logistics costs using our allocate and control tower products. ClickPost Platform helps you reduce your tech investments by offering an integrated platform that will power all your applications.

Manage returns with digital forms, self-registration, and automated return slips on your website. Let’s make return management easy! Customers can self-register their returns with just a few clicks with our digital return form, and directly get a return shipping slip to their email or as a SMS with a QR code with PostNord. Simply embed the digital return form into your website and select the return reasons that suit your business. Automate all your manual steps so the only step you need to do in the process is either to accept or to reject the return. Everything else is taken care of.

Customer inquiries concerning returns take up the majority of a customer-support rep’s workday. Let customers self-serve while delivering an exceptional experience. Prominently offering an easy returns process is the single most impactful action to convert more visitors to customers and increase your average order value. Our experience with Shopify Plus merchants makes us your trusted partner for Shopify returns and going global with your brand.

RMAportal is a leading cloud-based Returns Management Software for implementing your own ready-made, ready-to-use, self-service RMA Processing System (Return Merchandise/Material Authorization) & better Repair-Tracking of OEM and durable goods. Our Returns Management Software solves the missing reverse-logistics side of your sales from your branded online ecommerce store, other online sales like eBay, Facebook Marketplace, etc, even including those from your offline channels. An invaluable benefit that vendors get from using our system is appreciation from their high-value customers for providing them with a world-class repair-tracking interface that is available 24x7. In addition, an improved overall "brand" & better dependability image help our clients attract new loyal customers. Join many other companies - domestic and around the world, that are reaping the benefits of our proven and battle-tested RMA and repair-tracking solution.

Aspen enhances retailers' ability to service customers across multiple channels. Giving your customers a responsive experience has never been easier. Retailers can now provide best-in-class service while ensuring that operations run efficiently. Keep your brand experience consistent with custom branded returns portal that is intuitive and easy to use for all your customers across any device. Make reverse logistics deliver faster results. Complete the purchase experience loop by helping customers do an in-line exchange in an instant. Aspen makes it easy to turn reasonable returns into painless exchanges without losing any revenue in the process. Give your customers consistent brand experience with options to return at store. Improve in-store up-sell by empowering the store with intelligence about the customers on the products they expect to return and their history of preference.

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.

Through our intelligent returns platform and our global carrier network, we provide personalized returns solutions for your customers, using our vast experience and unrivaled customer service. We help retailers save the sale and boost your retention and loyalty with meaningful data insights, and better visibility that means smarter returns, for retailers, customers, and the planet. Cut costs and make a positive difference with ZigZag, our eco-friendly returns reduce carbon emissions and paper waste. Returns can eat into your profits, but with ZigZag, you can finally bite back. We make it easy to introduce paid returns and our fast service gets your products back on sale quickly. Maximize your revenue and minimize your costs with ZigZag.

PointNXT is a cloud-based SaaS platform that provides a unified solution for multi-channel retail. With PointNXT, eCommerce sellers can manage their entire eCommerce operation from a single platform, streamlining processes, and enhancing the customer experience. The product offers a range of features including inventory management, order management and reporting, as well as integration with popular e-commerce platforms and marketplaces. PointNXT's user-friendly interface and advanced automation capabilities help retailers increase efficiency and drive growth, all while delivering a seamless shopping experience for customers across multiple channels. The following are the features sellers get: 1. Inventory Management 2. Shipping API Integration 3. ONDC Seller App 4. Free First 1000 Orders Processing 5. WhatsApp Shopping Bot To Clients 6. Multi Channel Retail Management 7. On-Demand E-Commerce Selling Report 8. Returns Management

Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website.

With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.

A Complete Returns Solution for Retailers and Brands. Easy for customers. Profitable for retailers. Better for the planet. From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process. Drive greater customer loyalty and reduce churn with a personalized, fully-configurable online Returns Experience. Reduce costs by streamlining returns processing and routing with data-driven Returns Management. Unlock maximum value on returned items and minimize environmental impact by routing items to their best channel with best-in-class ReCommerce.