Best Returns Management Software for Cloud of 2025

Cahoot

Cahoot is the next-generation eCommerce order fulfillment network powered by our patented and easy-to-use shipping software. With 100+ eCommerce fulfillment centers throughout the United States, we offer nationwide 1-day and 2-day delivery to over 90% of the US population. Cahoot provides reliable and affordable US fulfillment services for ALL sales channels, including leading marketplaces such as Amazon, eBay, and Walmart and leading eCommerce platforms and shopping carts, including Shopify, BigCommerce, and Magento. Cahoot is the world's first peer-to-peer eCommerce fulfillment network that provides ultrafast order fulfillment at 30% lower cost than traditional 3PLS.

53 Ratings

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Kentro

Kentro.io

Kentro redefines ERP for the E-Commerce era, offering a cloud-based, multi-channel solution at a fraction of the cost and complexity of traditional systems like NetSuite or SAP. It's user-friendly, efficient, and packed with essential features: real-time inventory management, order fulfillment, built-in B2B stores, comprehensive supply-chain management, and automated accounting. Plus, seamless integration with 100+ tools and 5000+ zaps ensures that Kentro effortlessly connects and automates your business processes. Capabilities include advanced inventory tracking, dynamic order routing, drop-ship automation, and more, all designed to streamline your E-Commerce operations. Experience the future of ERP with Kentro.

Starting Price: $225/month

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Happy Returns

PayPal

One-click suggestions encourage exchanges over refunds. Customers save an average of 20% their first year, 10% guaranteed. In-person returns delight customers and raise lifetime value. Eco-friendly reverse logistics save money and amplify your values. Keep more sales with returns software that intelligently suggests exchanges. Give shoppers choices to return the way they want—at our 700+ Return Bars nationwide, at your store, and by mail. Dramatically lower reverse logistics costs, guaranteed, with bulk shipping and efficient processing at our bicoastal hubs. Retailers overspend on traditional reverse logistics. They save 20% on average when they accept exchanges and returns in person, and ship aggregated items in bulk. Three in four shoppers say returns are the most painful part of buying online, and 87% won’t shop ever again after a painful returns’ experience with a retailer. Conversely, Happy Returns' customers find their most valuable customers shop, return, and exchange.

Starting Price: $350 per month

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Ordoro

Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth! Finally, feel confident in your decision-making with unrivaled visibility, control, and support. Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com!

7 Ratings

Starting Price: $0.00/month

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Return Prime

Appsdart

Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards. The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.

3 Ratings

Starting Price: Free

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Cin7 Orderhive

Cin7 Orderhive Inc.

Manage inventory, orders, shipping, and a lot more with Cin7 Orderhive, a top-rated order management software. Cin7 Orderhive is a feature-packed software designed to help automate your business. It offers a wealth of built-in features for tracking orders across multuple channels, managing sales and purchase orders, shipping, and facilitating inventory control.

1 Rating

Starting Price: $49.99/month

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EcoReturns

Saara

EcoReturns is an AI-ML-powered eCommerce returns solution that reduces, automates, and manages returns for online brands worldwide. It helps brands meet their sustainability goals by reducing carbon emissions caused due to returns. Our returns reduction features include: 1. Risk assessment model that flags risky orders 2. Smart incentives that entice shoppers to retain an item instead of returning them 3. High-end return analytics that allows merchants to gather actionable insights about returns. Our customers have successfully prevented returns worth over $700k to date and have saved thousands of dollars. Here are a few reasons why EcoReturns is the best returns solution for you: -Reduce returns by 30% -Save up to 80% on operational costs -Meet your sustainability goals -Convert existing customers to repeat customers Go live with EcoReturns in just a few minutes and join our family of thousands of brands that have scaled from 0-10!

1 Rating

Starting Price: Free

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WeSupply Labs

WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users. Features Summary: ✓Proactive Notifications of delivery status ✓Package Tracking ✓Returns & RMA ✓Store Locator with complete SEO schema and Social Integration ✓In Store Pickup & Curbside for connecting Ecommerce, ERP and POS ✓Delivery Estimate Algorithm based on historical processing & delivery ✓Customer Satisfaction Score survey and Net Promoter Score ✓Analytics & Statistics for data-driven decisions ✓Branded Tracking Page for a premium self-service tracking experience Integrations: 🔗Magento 2 - Full integration from Order Tracking to Returns and Store Pickup 🔗Shopify - Full integration from Order Tracking and Returns 🔗BigCommerce - Full integration from Order Tracking via Zapier App 🔗Netsuite - Full integration via Celigo

1 Rating

Starting Price: $0.03/shipment

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Bold Commerce

Whether you’re scaling a startup or evolving an established enterprise business, discover ecommerce capabilities that meet your needs. Grow your sales and save time with our suite of industry leading apps. Boost conversion rates and average order value with pricing and promotion apps, make recurring revenue with Bold Subscriptions, create customized products and experiences, and more. Scale faster with platform agnostic, industry leading subscription, checkout, and pricing and promotions solutions. Deliver commerce-enabled experiences to meet shoppers where they are with flexible, robust APIs. Don’t sacrifice speed to market to deliver customer experiences that convert. Plug in one or more of our commerce APIs to any front end touchpoint. Leverage proven subscription, checkout and advanced price rules modules. Pre-built partner integrations to accelerate implementation and core APIs with centralized management for platform and back end integrations.

1 Rating

Starting Price: $29.99/month/user

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Outvio

The only shipping app designed to be more than a shipping app. Made for successful customer oriented online shops to grow sales and optimize costs. A single place to manage all your orders. No matter if you have just one awesome online shop, or run a fully omnichannel eCommerce business – we enable you to manage all your orders in one single place. Automation and tools to 4x your fulfilment speed. Outvio is built for optimization, speed and flexibility. From printing out 100 shipping labels at once, to smart barcode scanner mode, to your own custom built shipping rules. Outvio adapts to your operations and takes them to the next level. Augment customer loyalty and shopping experience. Take control of the whole delivery experience with your own personalized tracking pages and perfectly timed delivery notification emails. Use the delivery flow to promote offers or sales events. Take advantage of our AI to deal with delays before your customers even know about them

1 Rating

Starting Price: €29 per month

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Vin OMS

Vinculum Group

Vin OMS gives brands a unified, real-time view of orders, inventory, and returns across all channels and locations. Its advanced routing engine automatically updates stock levels, reduces stock-outs, and optimizes fulfillment rules for omnichannel efficiency. The platform streamlines complex workflows, from part fulfillment and dropshipping to back orders, while integrating with over 100 3PL and last-mile providers. Returns management is built in, covering non-delivered and delivered returns, with provisions for replacements, inward processing, and warehouse updates. Multi-warehouse capabilities ensure the most cost-effective and fastest delivery based on customer location and inventory availability. With Vin OMS, businesses can meet customer expectations for speed, accuracy, and convenience while maintaining profitability.

Starting Price: ₹3/order

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Elite EXTRA

Elite EXTRA, an Epicor solution

Elite EXTRA: Revolutionizing Last Mile Logistics Elite EXTRA is a cutting-edge software company dedicated to transforming logistics operations through its comprehensive last mile software suite. Our mission is to improve your logistics processes, enhance your bottom line, and deliver exceptional customer experiences. Since our inception in 2008, we have been at the forefront of logistics innovation, providing solutions that simplify and streamline operations for over 325,000 users worldwide. Simplifying Logistics with Advanced Solutions At Elite EXTRA, we understand the complexities and challenges of last mile logistics. Our software suite is designed to address these challenges head-on, offering powerful tools that optimize routing, enhance delivery accuracy, and ensure timely deliveries. By leveraging our solutions, businesses can reduce operational costs, improve efficiency, and exceed customer expectations. Get started today by signing up for a free demo.

Starting Price: $30

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12Return

12Return is the leading cloud-based solution for product returns management in a customer-centric and circular economy. The 12Return platform and eco-system powers an all-in-one returns management service for (retail) brands in cross-border commerce. Prepared for global returns In its core 12Return has been designed with global returns in mind. 12Return is the single returns solution for your global Direct-to-Consumer business. No one-size-fits-all You have personal access to your account settings. You are free to set up return policies, return reasons, emails, carriers, logistics routes, and so much more. Multi-language customer interface Everything customer-facing, the return portal, emails, return reasons, and documents, can be set up in 9 different languages. It works with any system Of course, 12Return works with popular systems like Shopify. But that's not all. Our suite of APIs gives you all flexibility to work with any system in your supply chain.

Starting Price: € 495 per month

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Parcel Perform

Parcel Perform is the next-generation E-Commerce Data & Delivery Experience Platform that pushes beyond traditional post-purchase boundaries. We empower businesses to streamline every stage of the e-commerce journey, from checkout to delivery and beyond, including returns, logistics operations, and data-driven management. Built on the industry's most comprehensive data foundation, our AI-driven platform eliminates data silos, ensuring the insights and agility e-commerce businesses need to adapt and thrive. We offer end-to-end solutions with a future-proof approach, guiding businesses along a best-practice path for rapid time-to-value and long-term success. Our global reach and extensive carrier network make us the ideal partner to fuel growth for ambitious e-commerce businesses, marketplaces, and top-tier 3PLs worldwide, such as Nespresso, Shopify, Zalando, Puma, Wayfair, Geodis, and Overhaul.

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ReadyCloud

The Shipping, Returns and CRM Suite built for Ecommerce. An excellent consumer experience takes more than quick order fulfillment, customer friendly returns and great communications. How many browser tabs does it take to run your business? ReadyCloud is a suite of connected systems designed to improve the way you work. Shipping, Returns, Growth Marketing and more are all connected through ReadyCloud for better communications from Admin to Operations… all without a bazillion tabs. Connect your sales channels and watch your orders flow through an ecommerce CRM to Shipping and Returns all the way to email Marketing. Every piece is modular, and most are free, so you can add only what you need. Get started with the ReadyCloud Suite today and watch your business fly. Action Alerts is growth marketing. It sends a focused email or text based on your customer’s shopping behavior.

Starting Price: $24 per month

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Return Magic

Shopify

Auto-magically generate labels, refunds and emails to save time and enhance your shopping experience. Customize your portal and emails to look and feel like your website. Our platform cost is based on the number of returns you make each month. The more returns you make, the lower the cost per return. We also offer annual agreements for merchants looking for a cost-effective solution.

Starting Price: $10 per month

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Hafback

Hafback is a consumer returns management software paired with a returns recommerce marketplace built for ecommerce merchants. This allows you to take consumer-initiated returns, instantly list them for sale on our marketplace, and facilitate peer-to-peer shipping between the returner and marketplace buyer. This allows us to eliminate the need to send ecommerce returns to your warehouse, cutting out the cost and environmental impact this process creates.

Starting Price: $0

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Returbo

Streamline return management with Returbo! Customers can easily self-register returns, exchanges, and complaints in just a few clicks using the digital return form. They’ll receive a return shipping slip directly via email or SMS, complete with a QR code, no printing needed. Simply embed the digital return form into your website and customize the return reasons and your after-purchase flow to fit your business needs. - Automation of returns, exchanges, and complaints – A return shipping label is generated automatically, saving time and providing customers with a better experience. - Direct exchanges – Customers can easily exchange their items, and Returbo will reserve the new item and create the new order for you. - Full control – Manage all returns in one place and collect valuable data on why customers are returning items. - Efficient return management – Reduce administrative work and let your customers handle returns themselves.

Starting Price: $29 per month

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Onport

Ecommerce Marketplace and Dropshipping Platform Powering companies to leverage the marketplace and dropshipping model with next-generation composable technology. The Onport Platform empowers the Marketplace & Dropshipping models to thrive through connectivity with future-proof automation, allowing Retailers, Brands and pure Marketplaces to create, set up, launch, and scale their online business. It allows companies with ecommerce multi-vendor operations to grow faster by increasing efficiencies and automating complex workflows with next-generation composable technology. It uses a modular approach to leverage pre-existing infrastructure to facilitate faster product development without limitations. It was designed to streamline the key areas of backend marketplace operations and tackle the most common pain points of any ecommerce business - handle added complexity without disruptions, software limitations to build the integrations needed, and lack of technical agility.

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Rich Returns

Customer inquiries concerning returns take up the majority of a customer-support rep’s workday. Let customers self-serve while delivering an exceptional experience. Prominently offering an easy returns process is the single most impactful action to convert more visitors to customers and increase your average order value. Our experience with Shopify Plus merchants makes us your trusted partner for Shopify returns and going global with your brand.

Starting Price: $19 per month

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ParcelPanel

After-sales is no longer just an afterthought. ParcelPanel post-purchase solution reduces your after-sales costs while keeping your customers satisfied and driving revenue conversion. With our order tracking, returns & exchanges, and shipping protection agency, our products are robust but not overwhelming; choose the product that suits your current business to grow your brand. Deliver engaging brand order tracking experiences to reduce WISMO tickets, foster customer loyalty, and drive sales. Deliver hassle-free return and enticing exchange experiences to minimize losses, reduce friction, and retain revenue. Deliver top-tier shipping protection services to boost shopping confidence, enhance customer satisfaction, and increase profits. ParcelPanel integrates with other top-tier platforms & apps to meet your personalized needs and unleash the power of automation. ParcelPanel empowers your brand in just a few minutes, with no need for coding or complex operations.

Starting Price: $11 per month

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RetJet

RetJet RMA Manager is an advanced tool designed to streamline and automate the returns, exchanges, and warranty management processes for online stores. This software seamlessly integrates with a wide range of platforms, including: Shopify PrestaShop Magento WooCommerce Shoper BaseLinker And many more… Key Features: Handle Return Requests: Easily manage returns, refunds, and exchanges for your customers. User-Friendly Interface: Customers can initiate returns through an intuitive, transparent process, improving their overall experience. Customization: Tailor the RMA Process: Set specific return policies, adjust workflows, and customize the system to fit your business needs. Automated Notifications: Stay informed with automated notifications that keep both merchants and customers updated on the status of their returns, ensuring smooth communication. Key Benefits: Reduce Manual Work Enhance Customer Satisfaction Boost Operational Efficiency

Starting Price: $39/month

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Veeqo

Inventory and Shipping platform for ecommerce. Veeqo helps online retailers deliver the experience their customers deserve. Shipping with Veeqo automatically gives you access to the lowest USPS shipping rates. All Veeqo users get Commercial Plus Pricing, with savings of up to 46%. A single platform that gives you complete control of your entire inventory – no matter how many sales channels or warehouses you operate from. Quickly bulk ship orders from any sales channel, automate repetitive shipping tasks and track every delivery in one place. Veeqo is the #1 Inventory & Shipping platform for you and your customers. Give your customers a seamless returns experience that keeps them coming back. Manage every return in Veeqo from start to finish. Create returns, record the reason, easily update stock and issue refunds - all from one platform.

Starting Price: $299.00/month

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ReturnLogic

Shopify Returns, Done Right. Reinvent your store's post-purchase workflow with hassle free returns, one-click returns management, and powerful business analytics. We're proud to work with Shopify's most innovative and game changing brands. Hassle free returns for shoppers, time saving automation for your customer success and operations team, and advanced analytics for your management team. Increase customer retention by providing your shoppers with a seamless and hassle free returns experience that's completely tailored to your brand and policies. Our solution works with your existing workflows and policies to give you complete visibility, control, and time saving automation over your returns process. Use insights gathered from returns data to improve your brand's marketing, products, and ultimately skyrocket your customer lifetime value.

Starting Price: $300 per month

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Sendcloud

The all-in-one shipping platform for e-commerce. We help +15,000 e-commerce businesses save time, effort and money on their most frustrating process- shipping. Connect to your favourite carriers and ship worldwide. Get flexible. Sell more by offering shipping options from the world's best carriers. Ship faster. Build a custom workflow to pick, pack, and print shipping labels at light speed. Build your brand. Delight your customers with fully branded tracking emails and pages. Take charge of returns. Manage your customer’s experiences with complete control over the returns process. We work with the big guys. Your business isn’t like anyone else’s. That’s why we’ve built integrations and relationships with the world’s leading e-commerce platforms and shipping carriers- so you can custom build the perfect combination for your store. You’re in good company. E-commerce stores of all shapes and sizes use Sendcloud to automate their shipping process to scale and go global.

Starting Price: €45 per month

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yayloh

yayloh is a return management platform for fashion brands. It streamlines the return journey by automating processes and collects and analyses data to reduce returns. With yayloh, the entire return journey is digital, for customers and retailers. The result is streamlined processes, empowered customer service agents, exceeded customer expectations and reduced returns. yayloh shines for robust data dashboards and datasets that simplify data collection and analysis to quickly understand and take action to reduce returns and optimise return processes. With a Shopify app, direct integrations with many ecom platforms and software, and open APIs for other OMS or ERP integrations, yayloh can handle high transaction volumes and allows for speed of implementation.

Starting Price: $40/month (unlimited users)

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ReverseLogix

ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns

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Returnista

The fastest growing merchants offer a great returns experience. Returnista is a returns management platform that helps you get the most out of your returns process. E-commerce is changing. Companies that are winning ensure an optimal customer experience at every touchpoint of the customer journey. Companies that do not do this are left behind. Get real-time insight into all your returns from all over Europe. See where a return is at any time. Inform customers in real time, and see the number of customer questions decrease drastically. By stimulating exchanges during the return process, you can significantly reduce the number of returns from your web shop. As a result, you retain more turnover and have more loyal customers. By collecting data on the return behavior of your customers, you can gain insight into which customers give you the most. This return data - down to SKU level - helps you optimize your offering.

Starting Price: $99

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ClickPost

Provide a delightful post-purchase customer experience to reduce returns and convert one-time shoppers into loyal customers. When choosing a brand, 58 percent of buyers find the post-purchase experience to be the most significant parameter. ClickPost provides you with a unified API platform to bring collaboration and visibility while leveraging logistics intelligence to reduce exceptions and real-time tracking with predictive analytics to enhance customer experience. To build trust with a brand, customers need clear communication, exact delivery requirements, and a seamless shipping experience. Customers have increased their shipping NPS by 40% with ClickPost. Leading enterprises have achieved a 9x Return on ROI by reducing logistics costs using our allocate and control tower products. ClickPost Platform helps you reduce your tech investments by offering an integrated platform that will power all your applications.

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ReturnGO

An exchange-first returns platform that increases LTV and reduces waste, providing a seamless post-purchase experience. Customize a branded self-service return portal through which customers can easily request returns and exchanges. Personalize your return policy, notifications, and return portal to fit your requirements and provide a seamless post-purchase experience. Gain actionable insights to improve your return workflows, encourage more exchanges, and reduce logistics costs. The answer lies in your returns and exchanges. Optimizing these processes is key to retaining and maximizing revenue while ensuring sustainability. ReturnGO is flexible, smart, and AI-driven. With ReturnGO, you can reduce refunds and significantly decrease waste and logistics costs. Provide your customers with instant store credit and the ability to “shop now” instead of waiting for a refund. Integrate with shipping carrier services worldwide to simplify the return shipping process.

Starting Price: $82 per month

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Best Returns Management Software for Cloud

Compare the Top Returns Management Software for Cloud as of August 2025

What is Returns Management Software for Cloud?

Cahoot

Kentro

Happy Returns

Ordoro

Return Prime

Cin7 Orderhive

EcoReturns

WeSupply Labs

Bold Commerce

Outvio

Vin OMS

Elite EXTRA

12Return

Parcel Perform

ReadyCloud

Return Magic

Hafback

Returbo

Onport

Rich Returns

ParcelPanel

RetJet

Veeqo

ReturnLogic

Sendcloud

yayloh

ReverseLogix

Returnista

ClickPost

ReturnGO

Best Returns Management Software for Cloud

Compare the Top Returns Management Software for Cloud as of August 2025

What is Returns Management Software for Cloud?

Cahoot

Kentro

Happy Returns

Ordoro

Return Prime

Cin7 Orderhive

EcoReturns

WeSupply Labs

Bold Commerce

Outvio

Vin OMS

Elite EXTRA

12Return

Parcel Perform

ReadyCloud

Return Magic

Hafback

Returbo

Onport

Rich Returns

ParcelPanel

RetJet

Veeqo

ReturnLogic

Sendcloud

yayloh

ReverseLogix

Returnista

ClickPost

ReturnGO

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