Best Free Returns Management Software

Ordoro: hard to say, very easy to use. Streamline your inventory, shipping, and/or dropshipping. Whether you're just getting started or already in full swing, we've got you covered with three powerful apps—shipping, inventory, and dropshipping—designed to streamline and automate your daily order management tasks. Select any combination of our apps to help you re-focus on growth! Finally, feel confident in your decision-making with unrivaled visibility, control, and support. Conquer more complexity in less time with Ordoro. Start your 15-Day FREE TRIAL today at Ordoro.com!

Return Prime is your best returns app and helps you manage all your returns, exchanges, and refunds in one place. It lets your customers request a return and exchange on their own, helping you reduce your support queries and build trust. You can send return labels to email and refund customers instantly via Gift card, discount code, or to their cards. The app is rated 5 stars on the App Store and is being trusted by thousands of merchants across the globe. One of the most important elements for any app is its customer support and this can be verified easily from our reviews. Do take a look and trust us to solve your returns and exchange problems in no time. Make use of Live chat to get instant answers and solutions.

Manage inventory, orders, shipping, and a lot more with Cin7 Orderhive, a top-rated order management software. Cin7 Orderhive is a feature-packed software designed to help automate your business. It offers a wealth of built-in features for tracking orders across multuple channels, managing sales and purchase orders, shipping, and facilitating inventory control.

EcoReturns is an AI-ML-powered eCommerce returns solution that reduces, automates, and manages returns for online brands worldwide. It helps brands meet their sustainability goals by reducing carbon emissions caused due to returns. Our returns reduction features include: 1. Risk assessment model that flags risky orders 2. Smart incentives that entice shoppers to retain an item instead of returning them 3. High-end return analytics that allows merchants to gather actionable insights about returns. Our customers have successfully prevented returns worth over $700k to date and have saved thousands of dollars. Here are a few reasons why EcoReturns is the best returns solution for you: -Reduce returns by 30% -Save up to 80% on operational costs -Meet your sustainability goals -Convert existing customers to repeat customers Go live with EcoReturns in just a few minutes and join our family of thousands of brands that have scaled from 0-10!

The only shipping app designed to be more than a shipping app. Made for successful customer oriented online shops to grow sales and optimize costs. A single place to manage all your orders. No matter if you have just one awesome online shop, or run a fully omnichannel eCommerce business – we enable you to manage all your orders in one single place. Automation and tools to 4x your fulfilment speed. Outvio is built for optimization, speed and flexibility. From printing out 100 shipping labels at once, to smart barcode scanner mode, to your own custom built shipping rules. Outvio adapts to your operations and takes them to the next level. Augment customer loyalty and shopping experience. Take control of the whole delivery experience with your own personalized tracking pages and perfectly timed delivery notification emails. Use the delivery flow to promote offers or sales events. Take advantage of our AI to deal with delays before your customers even know about them

Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Built on the industry's most comprehensive logistics data, the platform offers a full suite of solutions: AI Commerce Visibility, Checkout Experience, Post-Purchase Experience, Returns Experience, and Logistics Experience— all powered by our central intelligence layer, AI Decision Intelligence. With its AI-native approach, Parcel Perform empowers businesses worldwide to create a delivery experience of the highest standards, master proactive logistic control, and lead by becoming the preferred choice for AI and shoppers.

Hafback is a consumer returns management software paired with a returns recommerce marketplace built for ecommerce merchants. This allows you to take consumer-initiated returns, instantly list them for sale on our marketplace, and facilitate peer-to-peer shipping between the returner and marketplace buyer. This allows us to eliminate the need to send ecommerce returns to your warehouse, cutting out the cost and environmental impact this process creates.

RetJet RMA Manager is an advanced tool designed to streamline and automate the returns, exchanges, and warranty management processes for online stores. This software seamlessly integrates with a wide range of platforms, including: Shopify PrestaShop Magento WooCommerce Shoper BaseLinker And many more… Key Features: Handle Return Requests: Easily manage returns, refunds, and exchanges for your customers. User-Friendly Interface: Customers can initiate returns through an intuitive, transparent process, improving their overall experience. Customization: Tailor the RMA Process: Set specific return policies, adjust workflows, and customize the system to fit your business needs. Automated Notifications: Stay informed with automated notifications that keep both merchants and customers updated on the status of their returns, ensuring smooth communication. Key Benefits: Reduce Manual Work Enhance Customer Satisfaction Boost Operational Efficiency

Return Rabbit is a returns and exchanges management platform tailored for Shopify brands, transforming the post-purchase experience into a revenue-generating channel by prioritizing exchanges over refunds. Its features include a fully customized, branded returns portal that matches site colors, logos, messaging, and imagery, ensuring consistency with the brand identity. It comes with a sophisticated product recommendation engine and full-catalog exchange functionality, enabling instant exchanges and encouraging upsells. It supports printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns to simplify the customer experience. On the back end, merchants benefit from automation tools such as custom business rules that auto-approve or flag returns, tailored return causes, and workflows designed to save time and reduce manual effort.

ReturnPro provides a full-suite returns-management solution that spans from customer-initiated returns through reverse logistics to resale and recycling, enabling retailers, brands, and marketplace sellers to turn returns into value rather than cost. It offers omnichannel return initiation (ecommerce, store, drop-off), intelligent AI-driven decisioning for disposition (restock, refurbish, liquidate), vendor- and policy-enforcement tools, fraud-detection logic, automated routing and processing via distribution centres, and integrated ReCommerce marketplaces to maximize recovery and support sustainability. With dedicated reverse-logistics hubs, a configurable portal, returns routing, and WMS built for the reverse flow, and analytics on cost, time, and margin, ReturnPro’s end-to-end SaaS + supply-chain offering helps reduce overhead, shorten inventory turnaround, and boost resale revenue.

The all-in-one shipping platform for e-commerce. We help +15,000 e-commerce businesses save time, effort and money on their most frustrating process- shipping. Connect to your favourite carriers and ship worldwide. Get flexible. Sell more by offering shipping options from the world's best carriers. Ship faster. Build a custom workflow to pick, pack, and print shipping labels at light speed. Build your brand. Delight your customers with fully branded tracking emails and pages. Take charge of returns. Manage your customer’s experiences with complete control over the returns process. We work with the big guys. Your business isn’t like anyone else’s. That’s why we’ve built integrations and relationships with the world’s leading e-commerce platforms and shipping carriers- so you can custom build the perfect combination for your store. You’re in good company. E-commerce stores of all shapes and sizes use Sendcloud to automate their shipping process to scale and go global.

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost turns post-purchase into loyalty. Branded tracking & proactive alerts cut "Where's My Order?" queries by 60%, while AI boosts AOV through smart recommendations. Intelligent returns convert refunds into exchanges. A unified multi-carrier dashboard, AI-driven carrier allocation, and automated exception resolution reduce RTO rates and costs. Scale confidently through peak seasons with real-time analytics and personalized, behaviour-based policies.

RMAportal is a leading cloud-based Returns Management Software for implementing your own ready-made, ready-to-use, self-service RMA Processing System (Return Merchandise/Material Authorization) & better Repair-Tracking of OEM and durable goods. Our Returns Management Software solves the missing reverse-logistics side of your sales from your branded online ecommerce store, other online sales like eBay, Facebook Marketplace, etc, even including those from your offline channels. An invaluable benefit that vendors get from using our system is appreciation from their high-value customers for providing them with a world-class repair-tracking interface that is available 24x7. In addition, an improved overall "brand" & better dependability image help our clients attract new loyal customers. Join many other companies - domestic and around the world, that are reaping the benefits of our proven and battle-tested RMA and repair-tracking solution.

PointNXT is a cloud-based SaaS platform that provides a unified solution for multi-channel retail. With PointNXT, eCommerce sellers can manage their entire eCommerce operation from a single platform, streamlining processes, and enhancing the customer experience. The product offers a range of features including inventory management, order management and reporting, as well as integration with popular e-commerce platforms and marketplaces. PointNXT's user-friendly interface and advanced automation capabilities help retailers increase efficiency and drive growth, all while delivering a seamless shopping experience for customers across multiple channels. The following are the features sellers get: 1. Inventory Management 2. Shipping API Integration 3. ONDC Seller App 4. Free First 1000 Orders Processing 5. WhatsApp Shopping Bot To Clients 6. Multi Channel Retail Management 7. On-Demand E-Commerce Selling Report 8. Returns Management

Seel lets your customers add a 30-day refund option to their final sale items. If they return that order for any reason, Seel will pay the refund instead of you. When presented with the option, shoppers opt in Return Assurance 24% of the time. This is almost 8x higher than the industry average for B2C add ons. Peace of mind for shoppers translates to increased conversion rate for you. Our merchants see an average of 5% conversion lift after adding Return Assurance.