Best Queue Management Software for Twilio

WaitWell transforms traditional lines into smart, virtual queues that improve both customer experience and operational efficiency. Customers can join the queue remotely via mobile, kiosk, or online, and receive real-time updates on their place in line. Staff gain a centralized dashboard to monitor arrivals, wait times, and service flow, allowing them to prioritize effectively and reduce congestion. Automated notifications and clear communication keep everyone informed, resulting in shorter perceived wait times, smoother service, and a more organized environment for both visitors and staff.

JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com

ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more.