Audience
Support solution for Shopify eCommerce solution
About zenquiries
Keeping track of many customer support tickets is troublesome, at a certain point email just doesn't work anymore. zenquiries provides you the tools to organize the chaos and solve customer problems efficiently. When you grow your eCommerce business, we're here to help. Assign tickets to boards and solve problems together. You can add as many support agents to your plan at no extra cost.
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Pricing
Starting Price:
$10 per month
Free Version:
Free Version available.
Integrations
Company Information
zenquiries
www.zenquiries.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Online