Audience
Sales and support teams that want to build trust and deepen engagement through customer-initiated live video calls
About urLive
The urLive cloud service makes it easy for your customers to make live, high-definition video calls to your team.
A single click on an endlessly reusable URL that can be shared anywhere – known as an Infinity Link™ – instantly starts a secure, private call with your designated team. No download, install, account creation, or password required.
Unlike teleconferencing services, urLive allows your team to answer multiple, simultaneous inbound video calls from the same link.
Calls are automatically routed and queued to your staff or even specific individuals based on a set of rules, such as expertise, skills, and availability.
Once a call is answered it can be manually routed and shared through Attended Call Transfer.
The service includes an option for customers to schedule calls.
urLive is a no-code deployment service. It is configured, managed, and supported through a straightforward web portal.
Strengthen engagement with customer-initiated live video calls.
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Pricing
Starting Price:
$450 per month
Pricing Details:
Our pricing is competitive with a business phone line or a VOIP account.
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Pricing quotes are based on how many Infinity Links you require and the number of agents per Infinity Link.
Annual plans are discounted at 20%.
Please schedule a short call for a quote . You'll also get to see the service in action!
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
urLive
Founded: 2017
Canada
www.url.live/
Videos and Screen Captures
HD video with powerful controls
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online
urLive Frequently Asked Questions
urLive Product Features
Customer Engagement
Analytics
Communication Management
Live Chat
Video Content
Churn Management
Community Management
Content Syndication
Feedback Collection
Gamification
Team Communication
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Video Conferencing
Activity / News Feed
Task Management
Telephony
Contact Management
Inbound Reporting
Auto-Dialer
Call Center Management
Call Monitoring
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Video Conferencing
Mobile Access
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Electronic Hand Raising
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Record & Playback Ability
Whiteboard
