Audience

Independent hotels, hotel groups, and hospitality businesses seeking an all-in-one property management solution to streamline operations, boost revenue, and improve guest experiences

About roommaster

roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service.

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Pricing

Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
More Reviews Write a Review

Company Information

roommaster
Founded: 1995
United States
roommaster.com

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Product Details

Platforms Supported
Cloud
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

roommaster Frequently Asked Questions

Q: What kinds of users and organization types does roommaster work with?
Q: What languages does roommaster support in their product?
Q: What kind of support options does roommaster offer?
Q: What other applications or services does roommaster integrate with?
Q: What type of training does roommaster provide?
Q: Does roommaster offer a free trial?

roommaster Product Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Catering
Employee Management
Reviews Management
Vacation Rental

Hotel Channel Management

Restriction Management
Promotions Management
Kill Switch
Rate Management
Inventory Management
Reservations Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

roommaster Additional Categories

roommaster Verified User Reviews

Write a Review
  • A roomMaster User
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Works good for rooms"

    Posted 2020-05-09

    Pros: Works good for rooms and you can configure the settings however you need to accommodate your layouts.

    Cons: You can't track conversions for google ads as they don't have tracking ability.

    Overall: Overall, it works if you don't need extra features. I still dislike how we can't add custom tracking code to track google ads conversions.

    Read More...
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