+
+

Related Products

  • SiteMinder
    700 Ratings
    Visit Website
  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website
  • Bookinglayer
    152 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Bokun
    804 Ratings
    Visit Website
  • Verizon Connect
    1,003 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website

About

Trusted by thousands of independent hoteliers around the world, innRoad is an award-winning feature-rich hotel management software designed to help hotel establishments save time, increase occupancy, boost revenue, and focus on guests. Easy to setup and use, innRoad's all-in-one hotel management software includes reservation management, a high-converting booking engine, channel management with connections to 100's of OTAs, credit-card processing, and revenue management tools. Users can easily monitor and optimize the hotel's performance metrics with daily performance reports and surge alerts. Plus, innRoad is known for their top-tier 24/7 customer support team and fee-free pricing. When switching to innRoad, customers report a boost in direct bookings, increased room revenue, and overall improved efficiency. A free data migration for both past and future reservations is included as well as a dedicated implementation advisor to get your property up and running in no time.

About

roommaster is an all-in-one hospitality management platform designed to simplify hotel operations and boost revenue. Built by hoteliers for hoteliers, it combines PMS, booking engine, channel manager, payments, and AI-powered revenue tools in one seamless solution. With features like direct bookings, real-time updates, easy calendar views, and a guest app, it enhances both staff efficiency and guest experiences. Hotels using roommaster have reported significant gains such as up to 35% revenue growth and faster check-ins with reduced administrative work. The platform integrates with over 100 third-party solutions, making it flexible for any property size or type, from boutique hotels to large resorts. Trusted worldwide for over 30 years, roommaster helps properties focus less on backend complexity and more on delivering exceptional guest service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Property owners and managers of inns, hotels, campgrounds, resorts, BnBs, vacation rentals, lodges, pubcos..

Audience

Independent hotels, hotel groups, and hospitality businesses seeking an all-in-one property management solution to streamline operations, boost revenue, and improve guest experiences

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10/room/month
Starting at *$10 per room/per month our property management system is affordable and efficient. Our dedicated team also works with clients to offer custom prices that work for you and your business.
*Minimum of $150 per month.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.4 / 5
design 4.3 / 5
support 4.6 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • I can go online from all the devices I have tried and easily adjust stay details. This is essential when running an environment that is constantly changing.
  • I like that the software has a great tape chart, I don't have to do an audit every day and it pretty user friendly.
  • Really user friendly and customer support is great. We have quick turn around time for issues. Yay!
  • Easy to set up and use. Great property management, channel management, reservations and booking engine that integrates with our website.
  • Great customer service. Easy platform to manipulate. Can have all my resorts in the same platform. Links with OTA's.

Cons

  • There as some issues with adjusting room type as I am remodeling. However technical support does assist in that.
  • I don't like that the report section is not that great, it would be nice to have a few more options.
  • Some features and their location. Wish that would.
  • Would like improvement on session management so that I don't have to login several times per day.
  • Doesn't work perfect with Mac sometimes have to change settings a few times. Cannot update quotes.

Pros & Cons from Real Users

Pros

  • Works good for rooms and you can configure the settings however you need to accommodate your layouts.

Cons

  • You can't track conversions for google ads as they don't have tracking ability.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

innRoad
Founded: 2007
United States
www.innroad.com

Company Information

roommaster
Founded: 1995
United States
roommaster.com

Alternatives

Alternatives

SynXis

SynXis

Sabre

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Not Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Supported

Hotel Channel Management Features

Inventory Management Supported
Kill Switch Not Supported
Promotions Management Supported
Rate Management Supported
Reservations Management Supported
Restriction Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Supported
GDS / OTA Integration Supported
Group Management Supported
Guest Experience (GEM) Supported
Housekeeping Management Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Supported
Marketing Management Supported
Multi-Property Supported
Online Booking Supported
Point of Sale (POS) Supported
Reservations Management Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Integrations

Akia Supported
Canary Digital Tipping Supported
Whistle Messaging Supported
Airbnb Supported
Booking.com Supported
Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Revintel Not Supported
Expedia Supported
Fedelta Point of Sale Not Supported
Flexkeeping Not Supported
H&L POS Not Supported
InTouch Data Not Supported
IronWiFi Not Supported
LodgIQ Not Supported
Tripadvisor Supported
UpsellGuru Not Supported
Vrbo Supported
Windcave Not Supported

Integrations

Akia Supported
Canary Digital Tipping Supported
Whistle Messaging Supported
Airbnb Not Supported
Booking.com Not Supported
Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Revintel Supported
Expedia Not Supported
Fedelta Point of Sale Supported
Flexkeeping Supported
H&L POS Supported
InTouch Data Supported
IronWiFi Supported
LodgIQ Supported
Tripadvisor Not Supported
UpsellGuru Supported
Vrbo Not Supported
Windcave Supported
Claim innRoad and update features and information
Claim innRoad and update features and information
Claim roommaster and update features and information
Claim roommaster and update features and information