induct&train

PlanSafe is an online safety induction and emergency management program. With site-specific Induction, WHS procedures and legislative updates PlanSafe keeps your compliant. Site-specific emergency coordination and organization instruction. Compliant with all relevant Australian legislation and standards. Present-day fire safety equipment training videos. Content for work health and safety procedures. Site-specific Induction, custom created for your workplace. Cloud hosting of the safety management system. PlanSafe is our online safety induction and emergency management program. This system provides safety information and training to those within the built environment, namely building owners, employees, contractors, visitors, volunteers and wardens. PlanSafe enables clients to achieve compliance with current workplace health and safety legislation, and building fire safety regulations and Australian standards.

livepro is the perfect Knowledge Management solution for Customer Service/Experience - whether it be on the phone, behind the counter, in the field or customer self-service, livepro has the tools to improve cx scores, cut training times, improve compliance and boost staff engagement with confidence. livepro is purpose built Knowledge Management for Customer Experience. We focus on delivering answers to agents, not long complex documents. This is made possible by livepros powerful features like search and easy to follow process guidance. livepro requires next to no training and turns your agents into experts meaning staff confidence and customer satisfaction go up while AHT and training costs are cut down. Increase Customer Satisfaction by reducing AHT up to 25% and cutting transfers by up to 35%. Improved Staff Engagement and Induction-Training Periods cut by 50% or more. Improve Compliance & Risk with Authored Only Content & SOC Certified Secured Data.