ezTurns

Visual Queue Network (VQN) is a cutting-edge debt collection recovery and compliance software solution developed by UNI-SOURCE 2000. Powered by Microsoft.NET, the VQN Product Suite helps financial institutions seamlessly manage debt collection, compliance, and recovery with robust reporting, workflow management, and dynamic queuing technologies. VQN is the Collections and Recovery tool used by the Fiserv Signature Banking CORE as well as Fiserv Cleartouch CORE. It is additionally interfaced to many other CORE Banking Solutions. VQN has been on the market since 1992 and is a very mature offering.

Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.