Assembled
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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WaitWell
WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications.
WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes.
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Textkernel
Textkernel is a global leader in AI-powered recruitment and HR technology, delivering innovative solutions to over 2,500 software vendors, corporate and staffing organizations worldwide.
Our expertise lies in multilingual parsing, semantic search, skill and profession taxonomies, labor market intelligence, automated candidate engagement, and a mid office solution for staffing companies.
Our AI-driven solutions streamline recruitment, delivering enhanced candidate matches, time savings, and improved decision-making. Access valuable insights and make data-backed decisions. Boost efficiency, reduce manual work, and stay ahead in the competitive talent market.
We offer a modular approach consisting of products that can be combined, configured, and customized to tackle the challenges that matter most to your organization. Our suite of AI-powered products streamlines and automates the recruitment and talent management processes, seamlessly integrating with existing HR technology.
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