Audience

SaaS B2B

About easy_CSM

An easy-to-use and implementing Customer Success Management-Tool (CSM) in existing tool landscape for small and medium sized companies (SMEs).

Currently with an integration of CRMs like HubSpot and ticketing systems like Zendesk for calculating customers Health Score based on ticketing and accounting KPIs.

Further functionalities via Apps like Zapier and Zendesk App.

Possibility to add own-defined recommended actions or using pre-defined ones.

Pricing

Starting Price:
$16.99/month/admin account
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

easy_CSM
Founded: 2021
Germany
easycsm.de/en/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Support
Online
Not Offered

easy_CSM Frequently Asked Questions

Q: What kinds of users and organization types does easy_CSM work with?
easy_CSM works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does easy_CSM support in their product?
easy_CSM supports these languages: English.
Q: What kind of support options does easy_CSM offer?
easy_CSM offers support via online and not offered.
Q: What other applications or services does easy_CSM integrate with?
easy_CSM integrates with: HubSpot CRM, HubSpot Customer Platform, HubSpot Service Hub, Zapier, and Zendesk.
Q: Does easy_CSM offer a free trial?
Yes, easy_CSM offers a free trial.
Q: How much does easy_CSM cost?
Pricing for easy_CSM starts at $16.99/month/admin account.

easy_CSM Product Features

Customer Success

Health Score Not Supported
Usage Tracking / Analytics Not Supported
Account Alerts Not Supported
Win / Loss Analysis Not Supported
Customer Lifecycle Management Not Supported
Onboarding Not Supported
Account Management Not Supported
Customer Engagement Not Supported
Revenue Management Not Supported
Communication Management Not Supported