Audience

SaaS B2B

About easy_CSM

An easy-to-use and implementing Customer Success Management-Tool (CSM) in existing tool landscape for small and medium sized companies (SMEs).

Currently with an integration of CRMs like HubSpot and ticketing systems like Zendesk for calculating customers Health Score based on ticketing and accounting KPIs.

Further functionalities via Apps like Zapier and Zendesk App.

Possibility to add own-defined recommended actions or using pre-defined ones.

Pricing

Starting Price:
$16.99/month/admin account
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

easy_CSM
Founded: 2021
Germany
easycsm.de/en/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Support
Online
Not Offered

easy_CSM Frequently Asked Questions

Q: What kinds of users and organization types does easy_CSM work with?
Q: What languages does easy_CSM support in their product?
Q: What kind of support options does easy_CSM offer?
Q: What other applications or services does easy_CSM integrate with?
Q: Does easy_CSM offer a free trial?
Q: How much does easy_CSM cost?

easy_CSM Product Features

Customer Success

Health Score
Usage Tracking / Analytics
Account Alerts
Win / Loss Analysis
Customer Lifecycle Management
Onboarding
Account Management
Customer Engagement
Revenue Management
Communication Management