Silverbucket
Silverbucket is a user-friendly resourcing tool, you can make resource plans easily and get a clear view your company’s resource allocations. Your projects succeed better and it is easier to make project planning.
With Silverbucket, you can easily create resource allocations, manage workloads and capacity levels and make data-driven decisions. Master the project at hand also with skills tracking, competency management, and possibility to compare resource plans to actual hours.
Company has a proven track record of successful projects, high recommendation rate and over 40 000 happy Silverbucket users all around the world. Solution is especially suitable for the needs of consultancy organizations such as project-based businesses from 30 to 10 000 people.
If you want to optimize resourcing and increase profitability, Silverbucket is a solution for you.
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ConnectWise PSA
4.6 out of 5 stars
(38 Ratings)
ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools.
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ManageEngine ServiceDesk Plus
5.0 out of 5 stars
(3 Ratings)
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.
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Vivantio
4.9 out of 5 stars
(26 Ratings)
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal.
By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.
The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth.
Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.
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